pet friendly we will definitely be back and so will harvey also have to mention the gorgeous spa and service

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

enjoyed the spa facilities

i stayed in 4 hotels in tenerife and this one i liked the most. the spa was also very nice.

room very spacious and huge comfy bed

the room was nice, quite big, with a balcony. also we spent some time in the pool.

the pool was deep for a short person (157cm) like me. but still okay.

restaurant phone not answered when trying to order room service

didn't know that there is a restriction of 2 devices per wifi code and we're wondering if this was necessary

nice spa and free yoga and pilates lessons.

there s a spa which has its own indoor pool and you can get treatments

main culture areas as well as bars and restaurant areas( within a few mins walk ) hotel room was spacious and

weekend time gym and spa have stupid program form 10-18

spa and a full gym

and helpful, the restaurant was very good and offered personalized options, and the sauna and spa facilities

massage for a spa hotel not possible to book

location over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and

hotel is beautifully located and its spa provides a great range of facilities; outdoor and indoor pools have

spa team made a couple of errors with my booking and didn't check in for any injuries or concerns

so they advertice with spa, but the spa was not possible to use brcause of the cold

the bar was entertaining and the cafe latte fabulous

great sea view, swimming pool, and all garden around its magical romantic place

is apart from hotel, so breakfast is poor, you have some options and that is it, most of them quite

we had bad weather, so we really needed a car, and tenerife is known for traffic and little parking options

secure site with electronic gate, car parking and beautiful barbecue and lounging

the kitchen has all the amenities and it was wonderful that the room was pre-heated upon arrival, as it

is a wooden cabin to rent on the back of the garden, and a separate room with an independant kitchen in the main

perfect for our family with small kids, very safe since all fenced

the bed is very comfortable and the kitchen is very well equipped

the bar was noisy till late and difficult to sleep

sometimes problems with wifi

lots of different activities going on everyday and the pool party was amazing

delicious breakfast room service

wifi was not available in our room we had to go to the common area to use the

restaurant, nice spacious room, good wifi

in the room a fridge and a coffee machine, no kitchen and kitchenware, except for coffee cups and a spoon,

location, super kitchen, nice and friendly hosts

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in

some facilities for kids

spa facilities not great and small and very dated

we also had a relaxing massage at the spa by eric which was great

spa could be better but we still had a nice time there

spa and the gym should slightly improve, just because it looks a bit outdated

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

the spa is top notch, the breakfast/dinner quality as well

30am spa - one of the best i have been in

in a nice spa hotel like yours you could provide bathrobes free of charge, that would be really convenient

we paid the 15 each for the spa, and pretty much had it to ourselves

breakfasts are first class the spa is exceptional the gardens are spacious and beautiful the staff are particularly

great spa facilities for relaxing and quieter swimming pool by the spa

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

room was very well appointed with plenty of wardrobe space and drawers - not always the case in hotels

breakfast service atmosphere spa gardens

their wifi was unsatisfactory. no connection in our room and not good in the central area.

wifi sketchy. two single beds rather than double

kids running in the room above me between 1-2 a

nothing to dislike. lack of designated parking was the only issue.

the breakfast was excellent

no parking - difficult even to drop off limited spa facilities

the spa area was closed due to covid even if it was advertised as open before booking

who likes massages, i can recommend the aroma spa nearby

very good location. tasteful dinners, average breakfast. wifi access. room size.

it was suggested that we order room service and pay 6 's extra

you need: a great staff a nice pool an amazing buffet a nice view a peaceful hot spring and spa area the area

spa was nothing special in our opinion, just inside pool with a few showers

loved the spa and the fact it was included in my room price

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can

there is a spa and even a ping pong table

staff were very friendly and helpful, the location fantastic and ththe pool and garden area are wonderful

front of the seat; white net curtains, though clean, were grey with age; appalling, barely usable wifi - the

wifi connection at the pool and reception was good but at my room, the 11th floor, not or hardly

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned

the only thing i would say is that the area where the rocks are in the spa needs cleaning

everything was simply great, the spa was a great treat on the stormy days.

the gym and the spa are completely underground so the air is a bit claustrophobic.

the spa is also absolutely worth it and a great place to relax

beautiful room, great food and the spa was fabulous

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

the views are fantastic and the pools, pool area and grounds are spectacular

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

pool area is wonderful with a stunning view, the breakfast terrace is beautiful and has a very relaxed atmosphere

there were some temporary drop off and ev charge places that we weren't allowed to use

was excellent, the views from our room were lovely, the room very comfortable, the pool most attractive and a

i did have the occasional wifi outage but nothing worth grumbling about

- fast wifi

airless breakfast room

spa is broken

wifi worked well

00 and they arrange an early check in without charging any extra

kids area in need of an update as was crazy golf

good pool facilities and gym

sauna not working and a spa area would have enhanced the hotel

good comfortable and clean room good wifi and laundry everyday.

bed was lumpy and needs replacing bar did not stock port!

comfortable bed. well stocked dining room at breakfast. pleasant staff.

the limited area in which you could use wifi

the spa is no included ,and they dont tell u until after making the

spa and indoor pool was not included in all-inclusive

-spa isn t included in the price you have to pay extra to use the indoor pool

spa in option with limited offering the dessert buffet - need more local fresh fruits and the cakes

am not satisfied with the opening hours of the gym&spa

the rooms are simple but really comfortable, the pool area is nice and the bar really good during lunch and

lots of thanks to them for helping me through my travelling alone with 3 kids

room service did not even make any attempt to fix the problem

the food is excellent and worth taking both breakfast and dinner options

the gym.

the hotel is big so when it is fully occupied it causes some issues like hotel parking is full (but plenty of

everything, from location to the view, pool and really nice breakfast.

i had quiet nights of sleep, a beautiful view, good swimming pool time, all the staff was super friendly

could have provided better bar facilities in the evening.

walking distance was the local town with a number of shops and cafes/bars

wifi a bit slow, but better than nothing

parking was easy after the first night because of a football

great breakfast with lot variety of food, everything perfect with our stay.

had a very good experience, the room was in the renovated building with free access to the pool and gym

the staff was very pleasant, garden-like pool area pretty and breakfast was better quality than elsewhere we

front rooms with balcony facing the sea are very nice, but a bit overpriced for a hotel without spa and gym

its only a small village but it has a good vibe and the kids will love the

refurbished good tv options and wifi airplay etc clean

the bar service on the deck was excellent and the view was lovely

also that the bar stayed opened later than 9pm & why was the swimming pool taken away