there is a parking in front of the house, and areas in the garden to sit and chill

location, super kitchen, nice and friendly hosts

we noticed a strong smell of cooking food in the room (the kitchen was on the floor below).

some facilities for kids

was reasonably clean and room service satisfactory

nice pool & gardens & excellent breakfast

only criticism would be the tiles around the pool need to be changed to the non slip variety as once wet they

the room was comfortable, and the wifi worked well.

gym

sometimes problems with wifi

cellphone signal on the place, wifi good just quite slow, but usable

expect and the hosts are so helpful ud83dude00 even though there is little to no phone signal the wifi is strong

perfect for our family with small kids, very safe since all fenced

wifi is great at the house but there is no phone reception

secure site with electronic gate, car parking and beautiful barbecue and lounging

their wifi was unsatisfactory. no connection in our room and not good in the central area.

parking is possible (but not guaranteed) directly in front of the property

the breakfast was excellent

contrary to some dated reviews, a llift has been installed and there is parking available at 5 a day although

really nothing. the parking turned out to be easier than expected.

the spa and treatments are

everything was great ! people make this place amazing. the garden and spa make it unique.

breakfast service atmosphere spa gardens

room was very well appointed with plenty of wardrobe space and drawers - not always the case in hotels

the spa indoor pool and cave jacuzzi were perfect for january

spa and the gym should slightly improve, just because it looks a bit outdated

spa facilities not great and small and very dated

we also had a relaxing massage at the spa by eric which was great

spa could be better but we still had a nice time there

large part of the spa didn't working due to water problems and the lady there spoke just spanish

we paid the 15 each for the spa, and pretty much had it to ourselves

the spa is top notch, the breakfast/dinner quality as well

30am spa - one of the best i have been in

the pool, spa and rooftop jacuzzis offer plenty of relaxing options

the spa is just the best - high quality equipment, bubble beds, jacuzzi, massaging jets, hammam, sauna

spa is broken

tennis, mini golf and gym room are given, and are in full use all day practically

the large pool has warm water and is suitable for kids

and activities for kids closed at 8 that was little disappointing and check out too was at 12 which is too

great shows, live music in the bar every night

wifi was poor and aircon could not cope with the heat

- fast wifi

friendly personnel, great swimming pool, excellent breakfast, comfortable bed, good a la carte

friendly personnel, great swimming pool, excellent breakfast, comfortable bed, good a la carte

everything was wonderful. we would have liked a later bar service but it didn't impact our stay.

you need: a great staff a nice pool an amazing buffet a nice view a peaceful hot spring and spa area the area

spa on the top floor has a surcharge and should (in our opinion) just be included in the room price

spa was nothing special in our opinion, just inside pool with a few showers

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can

loved the spa and the fact it was included in my room price

who likes massages, i can recommend the aroma spa nearby

the spa area was closed due to covid even if it was advertised as open before booking

no parking - difficult even to drop off limited spa facilities

wifi was terrible

receive the luggage and give me some indications to buy few clothes), the garden and the swimming pool, the sea

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

breakfast had many options

of the dining not managed well esp breakfast was a shambles

the views are fantastic and the pools, pool area and grounds are spectacular

there is a spa and even a ping pong table

sand beach - hotel staff was so nice and accommodating we had a great room with a view to the pool and a lovely

choice of preferred seating (loungers or wicker cushioned chairs) we really liked the well equipt gym, although

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every

hotel, fantastic location, fabulous breakfast

the only thing i would say is that the area where the rocks are in the spa needs cleaning

the spa is also absolutely worth it and a great place to relax

everything was simply great, the spa was a great treat on the stormy days.

rooms very spacious and clean

loved how good the spa was

sauna not working and a spa area would have enhanced the hotel

very good breakfast, good gym, cleanservice every day

chill atmosphere that comes with not having to listen to kids jumping in the pool or screaming

the entertainment with marcos, that guy was bursting with good energy the whole time from aqua gym in the morning

breakfast - good choice buffet style

-spa isn t included in the price you have to pay extra to use the indoor pool

additional amenities such as spa and parking were very over

spa in option with limited offering the dessert buffet - need more local fresh fruits and the cakes

spa and indoor pool was not included in all-inclusive

the spa is no included ,and they dont tell u until after making the

we spent a week with my family ( 3 kids), we enjoyed the stay so much

gym at the hotel was amazing very raw and old skool

we didn t use the crazy golf or ping pong table but thought that was really great when you have older children

lots of thanks to them for helping me through my travelling alone with 3 kids

the rooms are simple but really comfortable, the pool area is nice and the bar really good during lunch and

good value for money specially with kids

the room was spacious and comfortable, there was a min-kitchen and everything i needed

in general very quiet place, breakfast was really tasty and fresh

we arrived late due to the flight issue and she was very kind to let kids have dinner and then check in, thinking

wifi connection in the room might be unstable (depends on the proximity to the public spaces like

it was also a quiet hotel with friendly staff + free wifi

there is a good pool, that is fun for kids

pool was cold so i didn't swim

wifi sometimes was very slow inside rooms, but on balconies worked much better

breakfast lots of choice and very fresh and hot

pet friendly we will definitely be back and so will harvey also have to mention the gorgeous spa and service

the room is spacious with cooking facilities if you wish to cook

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

kitchen equipment, when they provide a kitchen - seemed a little penny pinching the jacuzzi in spa could have

i stayed in 4 hotels in tenerife and this one i liked the most. the spa was also very nice.

room very spacious and huge comfy bed

pleasant bar and reasonably priced room service

magnificent in all aspects. lovely decor and astonishing pool!

no tea/coffee facilities in the room. mini bar was not working. everything in it was warm.

perhaps bar could open later than 11:00.

highlights include the fantastic gym (rarely seen such a large gym in a hotel), and also the spa area looked

nice spa and free yoga and pilates lessons.

weekend time gym and spa have stupid program form 10-18

didn t like that you had to pay for padel, the extra spa costs and that there were often no seats in the sun

main culture areas as well as bars and restaurant areas( within a few mins walk ) hotel room was spacious and

so they advertice with spa, but the spa was not possible to use brcause of the cold

no pool - the pool and restaurant are under construction, the parking lot is also under construction so there

they have room services (burger, ceaser salad and sandwich which you can buy at a surcharge

did not use other facilities but they looked amazing like the pool and yoga and wellness rooms and spa

the restaurant was good, personnel very kind, we didnt try the breakfast because it was quite expensive

great spa food catered well for vegetarians staff were really nice good breakfasts

the spa and gym are part of the package and are a very nice treat

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

great place with spa wellness and delicieux restaurant

is an excellent mountain spa hotel with great staff who make it special

hotel is beautifully located and its spa provides a great range of facilities; outdoor and indoor pools have

location over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and

many germans as very german oriented, hotel and spa is working with mayer health centre

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

spa team made a couple of errors with my booking and didn't check in for any injuries or concerns