the pool is not open

friendly staff, great breakfast with everyday variation

was great, but if i could suggest something, be on time with breakfast

arrived on a thursday and we were told breakfast is served from 8:00 11:00, so for saturday we booked our tour

the location, the staff, the breakfast, the jacuzzi!

parking is a few blocks away

safe & secure parking is attached to the hacienda

pet friendly

the parking lot is small

amazing spa - try the massages, worth it

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it

facility provided parking at no charge

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it

could do better on the breakfast (although tasty, there was not much choice)

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

we really enjoyed the simple, but delicious breakfast set for us each morning

breakfast was ok

the breakfast and the service was great too

very nice historic building, early check in possible, spacious room

spa services were excellent and affordable

swimming pool, is was empty on saturday and so cold

the pool was fantastic to simply lounge, and the location couldn't be better

the pool needs a lot of maintenance, specially after kids

hotel restaurant had good coffee and unlimited refills at breakfast

no wifi, unavailability to have 2 sets of keys fir a room

excellent staff, nice pool.

pool was wasn't clean and cold

if you have kids, the pool is great and has warm water

swimming pool so cold. this will make no to go back

laundry service, price not quoted in advance

we enjoyed the pool and restaurant and had some good breakfasts/drinks/snacks

the restaurant and room service

waffles should be included as part of breakfast ud83eudd5e

although the hotel doesn't provide breakfast, it shares the ground with chez waffle and the food was great

breakfast was perfect way to start the day, and the location was perfect

the breakfast was not good. the staff was rude. no air conditioner

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

spa does not have enough equipment or shower

we didn t check out the pool, but the breakfast was delicious

there was one negative thing it would be that the wifi in the rooms is not the best

itself (an old mansion completely renovated in the most exquisite style, with a rooftop and a pool with a

the pool open a bit late

prices of the extra service (food, spa offer and temazcal) which was one of the reason i booked there

the wifi signal was poor, only works on the lobby and the pool area

the pool water was not

the swimming pool looks nice but on friday night it was dirty

the wifi signal was poor, only works on the lobby and the pool area

spa was closed, so not really spa hotel, therefore overrated price as the hotel is quite isolated

the spa area looks like ward zone, they really need help

pool design, spa

shower too cold no heaters on winter room service - food not that good

no commodities at all, gym was full of spiders and no electricity horrible

pool and beautiful view all around .

there is no restaurant or little kitchen

pool is cute

it' s a small private resort with a warm and beautiful pool

value, climate controlled pool

pool was well-kept and heated

the spa was warm and the shared grass/courtyard area was beautifully kept and even decorated for the

minor complaint is that i was told we couldn't have a bar of soap for the basin as well as the shower so we had

lobby, restaurant and outdoor spaces were delightfully decorated and the pool area was very pretty and relaxing

didn't have screen on the windows, the pool is small

wifi connectivity was very bad, nearly non existent in the rooms

the spa was excellent

from the bathrooms, to the pool area, to the tv

only ten rooms with peacocks in the garden a small but nice and clean pool

the parking area holds about 10 cars , seems secure most times the electronic gate was closed

say that they are pet friendly, but that statement depends on how you define it

parking is not in the building, you have to tell someone so they can open the place to go out, same

the restaurant s view and the cleanliness of the bed and the parking place .

they have a locked parking area if you arrive with a car

book their spa day i got a facial spa

room service and cleaning was done with care and the staff was amazing

wifi is great and the beds are very comfortable

a parking spot, they helped us carrying our baggages to our door especially we had our two kids

a parking spot, they helped us carrying our baggages to our door especially we had our two kids

the pool and the free breakfast with wide selection

free valet parking

great hotel building. nice local furnishing style and beautiful pool area. good breakfast.

swimming pool was cold and the don't have baths just showers, a hotel of this price should have fancier

probably the beds a little hard for my liking, i wished they had bar open 24/7

location, friendly staff, rate , parking , secure

breakfast is continental

water in a jacusy and a pool was cold

amenities, having one of the best restaurants in atlixco next door, the pond, the mini golf, the jumping castle

nice hotel with warm water in swimming pool

spa is no longer functional

relaxing pool area and friendly reception staff

i had to go down to order and they still charged me for room service

of the room - the deluxe suite does not have any 'deluxe' amenities: no coffee machine, the mini bar was locked

the food the ambience and the service like room service etc quite slow and disappointing.

last, the bar , the restaurant do not open all the time

workers were promptly when needed for room service

lovely location with a swimming pool

pool a tad cold.

outdoor pool was clean and warm in a lovely setting

in the morning the room service started very early and we didn't have a

i loved that the gym is open and perfectly ready for anticovid measures

is no laundry service as shown in the pictures, also there is no kitchen and no microwave as shown in the

goes through the lobby and it s a long walk to/from the car; valet parking

we ordered room service, just passable, particularly the not so good lasagna.

great service, excellent breakfast, big comfortable bed

the breakfast was too expensive, so i opted out.

on the 12th floor where i was, there is bar and very noise and loud music until late night

rooftop bar with a nice

we were very interested in the bar or the lobby based on the photos and they didn t look anything like the

liked the covered pool

parking for my motorcycle

the pool had longer hours so i could site see during the day and swim at night/early morning

sadly the mini bar was not equipped for a late check in like mine very sad.

gym machines to old