enjoy wild life, nature, a wonderful pool, fresh food, bicycles

the swimmingpool is cool & the gym is a nice bonus

you can also only access wifi from the casa club, not from the cottages that you sleep in

top up you breakfast with some eggs, it s really worth it

lit up by stars, to me that is more memorable than splashing in a pool for a few hours and the kids loved it

nice glamping in the jungle. basic, but good breakfast (warm breakfast as an option).

and delicious breakfast atop an ancient cenote cave

great breakfast, amazing owner, great atmosphere :)

a few things - the king room with spa bath doesn t have a/c

my family loved being with the animals and relaxing in her shaded pool

wifi is strong enough for most anyone

the grounds and pool are beautiful and well taken care of

basic but comfortable cabanas all with furniture made from wood on the property, cenote fed pool, wonderful

when we got to the spa they told us the discount would be applied at check out

and it can take forever to get a shuttle to go all the way to the furtherest property for breakfast or dinner

not enough options to eat with kids

we came late with the kids so we did

more beach activities for kids

the spa is really nice and i enjoyed the hydrotherapy

great range of pool and food and beach options, as well as a spa and entertainment

services, food, spa, pools, and staff were great

the spa in the casitas was incredible

i enjoyed the pool, it was quite

the golf carts are not always available

good kids' club, our kids were very happy, but

the beach, the pools and the golf cart transportation

water was just the right temp; waves were perfect for floating with an occasional jump - kids and adults alike

while the kids' club is good, it's far from being all inclusive

room, spa and main pool.

water park and cirque du soleil show were the only good parts-the kids enjoyed it

top quality facilities - the main pool, the beach club, golf course, water park, etc

gorgeous. super clean. wonderful pool. amazing staff

our daily tickets to the juagala water park which was just a mind blowing experience for our kids

however the shuttle system runs smoothly and we never had to wait more than 5 min

room service was very

the water park is amazing

the breakfast buffet (le spatula) should ve been in the hotel

was great, loved that they had a low one for the kids to use

we got a couples massage in the spa and it was amazing

spa was amazing

the spa massage area seemed like it was an after thought to the resort which is unfortunate because it

front desk, to the genuine staff in every restaurant and bar, housekeepers, gardeners, security, spa attendants

spa was definitely worth it, we recommend getting a massage

the rooms are spacious, featuring a spa like shower and tub, and all have a magnificent ocean view

kitchen area, dressing room/clothes storage, safe, iron, hairdryer, huge walk-in rainfall shower, spa bath/hot

very relaxing and very spacious rooms with spa tubs and rain shower

it was the most unique and spacious room we have ever stayed in during our 11 times visiting beautiful mexico

there was a very large and beautiful spa bath which was very comfortable but when we turned the jets on the

i liked the resort had tennis and golfing spaces, personnel attention was amazing, food was pretty good and

food, room, spa and staff were excellent

if you re going to go get a preferred club suite comes with additional pool access and spa credit

the spa receptionist. very unwelcoming and rude.

a huge room with a large bathroom and hydro bath lots of programs and happenings good gym and spa facilities

breakfast was amazing, the ambience top notch, staff went above and beyond to make it really easy

hotel premises and rooms are spectacular, beautiful, very luxurious and well decorated, very nice pool and

the pool side staff are very attentive and they offer all sorts of nibbles (water melon etc)

spa was incredible

spa was fabulous

was phenomenal, from the swim up room to the restaurants to the beach to the spa to the entertainment

the spa was top notch and the hydrotherapy was rejuvenating

i do like the gym and spa layout a bit better at akumal , it s a little newer and brighter

the spa was gorgeous and morning yoga with blanca was wonderful, be sure to sign up beforehand though

we enjoyed a couple's massage at guerlain's first spa in latin america, as well as a sunrise meditation and

breakfast is great

very good food and breakfast, beautiful beach, very good spa, with sauna and steam

very friendly beach bar open until late evening

we had access to ventus at marina el cid spa and resort next door, which offered a number of great amenities,

the spa was nice, overpriced they give free facials & hydrotherapy with other purchases

the spa was outstanding - hydro therapy and a couples massage were well worth it

the spa and massage on the ocean was the best part of the hotel stay.

beach is so-so, but the pools more than make up for it.

the hydrotherapy spa is a must

breakfast was good in both selection and taste.

breakfast was excellent with wide range of fresh fruits, juices and other options like omelettes,

great kids club

the current rating is highly over rated, breakfast, lunch and dinner are horrible on this property

we enjoyed the atmosphere, excellent dining options, beautiful pool, and fantastic beach club

the hotel is very family-friendly with kids menus and other accommodations, we were extremely disappointed

mosquitoes pool

loving the coffee cart in the morning and i can t wait to visit the spa and do their signature ritual with

goes to an auberge on a budget, but one small nit i can t let go of at the spa (to be clear, this is

the cenote in the spa is fabulous

the family pool is great

she would help us having our kids food pre-ordered and ready for them at diner time

were over priced (even though good quality) - food, drink and especially the spa

the best in riviera maya (maroma beach), the quality of the food is great, not a crowded hotel, spa is great,

we enjoyed the spa facilities, the restaurants, bar, pool and beach

spa therapists could be better for hotel playing in this league price wise

setting is gorgeous and the treetop pool villa was amazing

although, suitable for families with kids as well

the buffet breakfast at laguna was closed

breakfast was outstanding everywhere we ate

they were under construction, with no main pool or easy way to go to the beach

tough to get access to bikes for the whole family and need them (or to ride a golf cart) to the beach

the upkeep of the resort was great, the spa staff

moreover, all spa services are not included

the pools are so well taken care of, the restaurants are amazing and the spa was fantastic

spa should improve the hot tub area. music at fun pool was way too loud.

was just ok, beaches were covered in seaweed, mani/pedi at the spa wasn't good, coffee shop didn't open till

the only downside for us as we opted to eat in town two out of the 4 nights because after eating breakfast and

hotel, stunning location, amazing service and great food (especially breakfast and punta bonita), privacy and

rossana at spa was rude.

they heavily promoted this with the added incentive of a free spa massage

spa manager was very rude

the spa is fabulous

t have a mini bar in your room, no 24 hour room service, with 4 pools, no jacuzzi, only at the spa (jacuzzi

ladies at the spa were great

spa was exceptional from the staff to the spa packages

we paid extra for a spa massage and used our coupons-it was an amazing

the beach, lobby, restaurants, bathrooms, preferred lounge, bars, and spa were all immaculate

the spa experience was to die for ud83eudd70

the spa looked good but i did not use the service

comfortable beds, great beach (it s also kept clean from possible seaweed), great massages and spa experience

spa is great

the spa is amazing and very relaxing

the massage at the spa was good but very expensive

there were a good number of restaurants offering different type of cuisine and the spa at the hotel was incredible

the reward is a useless coupon book for extra services like the spa or bottles of wine

the spa and restaurants.

the spa was so relaxing

the food, service, spa and activities were excellent

the breakfast was also delicious, and the kids loved swinging on the hammocks

an airport transfer for us which helped a lot and we could even spend the whole day at the pool and use beach

breakfast was great, sth new every day, proper homecooked mexican food and pancakes for the kids

mmm the coffee could be better, but my breakfast was as good as ever

pool was great for the kids after a day at the

the spa was top notch

spa is very small and twice we had to ask to have the dry sauna looked at because it was not hot

00 spa coupon from zylara cancun a sister hotel and the receptionist answer with a big laugh that they

a la carte restaurants), great staff, nice night shows, good cocktails, nice n clean rooms with spa bath, spa

with plenty of dining options and the preferred club benefits were great, enjoyed a day at the spa on site

the rooms were large and very comfortable, spa jacuzzi was great fun for our family

spa was nice

there was a masseuse in front of the main dining area trying to sell massages and spa services

the pools were nice and clean. the spa was very nice. the food was ok.

; on fridays there is a mini market in the resort where you are accosted by the vendors, the spa is the most

the spa was very nice but again extremely expensive

make sure you try the spa its incredible

spa facilities were closed which is part of experience.. not their fault..

the spa was great, would have loved an unisex sauna, steam room and pools to assist with wife.

food, drinks and extra activities like golf or spa are very pricy.

the spa was incredible. and the staff so lovely.

super secure beautiful, the spa

i also had the best massage of my life at the spa my a woman named ying

quite limited, also expected more from saffron restaurant food wise, us$500 for a massage at the spa is overpriced

the rainforest experience at the spa is a must

for example shop and spa and tours/taxis are

the pool staff were very nice and the rosewater restaurant was excellent.

like secrets moxche, the beach is terrible and the hotel almost doesn t have enough swimming pool,even more

very small pool. all the food was in the lower end resort next-door. except for rosewater cafe.

beach and small pool. poor food.

the asian restaurant was our favorite; the hospitality staff were amazing, the resort activities, spa and

all the pools are awesome, i cant even compare one to the other because theyre all so spacious and set up so

very good. spa was excellent!

the restaurants, the entertainment, the staff, the spa (awesome-a must), the pool, and especially my room

the spa was amazing

incredibly surrounded by beautiful animals. service very good. good spa thalassotherapy

- the spa is a bit pricey, at least for us

surprise decorated our bedroom with chocolate cake, sparkling wine and a birthday message on the bed

spa treatments very expensive. extra cost to use paddle board

we went to the spa pool and someone basically chased us down to see what we wanted

the spa was a bit too expensive

spa services were excellent, but we were asked maybe 2-3x per day if we wanted a service

you need to enjoy the spa experience (it is a must)

only negative was the spa was expensive so i couldn t justify getting treatments.

were multiple pools, resort was well maintained, and small enough making it easy to find everything

when my friends and i went into the spa steam room we were locked inside

spa service was superior

spa was too expensive

we also visited the spa which was excellent but a bit pricey

the staff is friendly and the spa was phenomenal

wonderful spa experience

the spa was great and the workout room was huge with everything you need

my spa experience was

and the spa was amazing as well

lack of vegan food bad labelling of food when meat was in veg labelled food pushing sales for spa and excursions

the spa is very expensive so get you mani/pedi at your local salon

spa was very relaxing and they had daily specials for different treatments

the spa is a must on the do-to list

service, food was better than most all inclusives visited before, spa was amazing, room and housekeeping was

the bathrooms in the spa were dirty. all of them.

loved the spa and the nightly entertainment

spa was ridiculously over priced

the villas also come with a free spa day and massages to help you feel even more relaxed

pool was great, spa was everything

downfall is they don't have hot tubs or anything except for in the spa area, so all the water temp is the same

highly recommend the spa massages

personal at the spa yadira, virginia, elena and bruno were top notch with service for customer

spa couples massage was an incredible experience

all the spa facilities (sauna, steam room and hydro tub) could be warmer

the spa was outstanding

that you would normally have, because the speciality restaurants for this level are not open, the spa is not

location was amazing, carlos in the bar was awesome. our room and butler were amazing as well.

floors, bare dirt covered by fake grass, strange smells emanating from the sceptic pipes near the pool, and it

currently there are two lazy-rivers open and a small kids waterslide area, which if you have kids is really

pool chair - you have to

fruit, sun pool spa kids club

we also loved the spa so much

staff is extremely courteous and responsive! spa was wonderful. grounds are gorgeous.

the spa water circuit is brilliant

the spa is the best of any resort we have ever been too and we've stayed at a lot of different resorts

the spa was good, the selection of restaurants was good

spa - i did the one hour pass with access to the sauna and pool

were great, staff very friendly, drinks were great, activities were great spa experience was great premium wrist

loved the room, the bed was awesome, very spacious, we got a bath tub super good, shower and toilet were separated

spa hydro circuit was nice

the spa is one of the top 3 i've ever been to

facilities are beautiful , the rooms are spacious and well equipped

spa center is nice

by the way, world class spa in every aspect too, my wife and i enjoyed a very good 80 minute massage there

the spa treatment i received was exceptional

pool bar closes @6m even tho the pool is open till 8pm

room was always cleaned and the mini bar in the room was always filled everyday

least for our perspective, it took an hour since we arrived to be able to enjoy the room and the pool

the cocktails and drinks were very good and kids loved the icecream

we didn't love the barking at the pool trying to get people to participate in activities