nice breakfast, pool and friendly staff. car can be parked in closed off area.

appreciated the private parking space, along with the great service by everyone

the rooms clean and tidy and parking very secure as is the whole amenities

no restaurant or bar as had been advertised

of course the pool was amazing and the proximity with the beach aswell

nice staff, facilities, pool, views, kitchen (but no microwave), environment, ...

nice staff, facilities, pool, views, kitchen (but no microwave), environment, ...

shower was cold, the wifi weak, there was a kitchenette without a sink, and a few things didn't work properly

we looked at two, and they were cool and well-designed with an outdoor kitchen and shower but with complete

shower was cold, the wifi weak, there was a kitchenette without a sink, and a few things didn't work properly

the spa procedures also exceeded our expectations, all in all 10/10 points

great massage at the spa and well marked trails around the

you can enjoy yoga, walking trails, great pool area, privacy, jacuzzi

fantastic staff. the rooms are nice the pool is tremendous.

pool and views were outstanding and staff were keen to make sure the stay was as good as possible

nice staff and pool. private and secure parking.

private entrance and parking. large room. aesthetically pleasing.

they even prepared breakfast very early in the morning for us to catch an early ferry

breakfast was good, dinner was great, staff friendly, secure parking for car

plus the plants by the pool were so nice

some communication problems because we were not in wifi so we had to wait to check in.

restaurant, could have more variety in the breakfasts, though the breakfast was good

breakfast and other food was perfect, we appreciated that a lot

wifi is poor but you get a better connection by not being glued to a screen

breakfast could be bigger

our bed was super creaky but after we mentioned it to staff, they offered a free spa session (it was great)

the staff is wonderful, breakfast was delicious and the spa is wonderful.

the hotel s restaurant is delicious and their spa services are divine

pool and spa areas were great!

the spa is fabulous; the room is entirely open to the jungle

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

had trouble booking spa services.

oh and the staff at the spa magic hands

my wife used the spa and she loved it

the spa hot tub in this room was incredible! very clean very polite staff

property was smaller than it looked. pool area in suites face the parking lot.

another thoughtful amenity was the covered parking

we loved having our own private pool

last meters from the main road to the parking are unpaved but i had no problem in my sedan type

pool a special treat

and there is a great laundry service, you can bring and pick up the laundry on the same day for a very small

the kids also appreciated the option to have pancakes for breakfast

the staff is awesome and friendly. the place is clean and comfortable. wifi is great to work.

kitchen was well equipped

spacious guest house with 3 beds, kitchen, and living room.

the hotel has everything you needed, staff were very friendly, and breakfast was really good!

very well kept pool and garden area

great breakfast included

we join others in suggesting more seating and couches around the swimming pool area.

wifi was not available in the room, only outside

the toiletries were spa type rather than regular hotel stuff

breakfast service was very good

we had an early departure(530am) and they prepared a to- go breakfast for our trip

the free breakfast is amazing

the pool area is really nice and the rooms are very spacious

parking is limited, so make sure to mention if you come by car

pool and spa were great ways to pass our down time, the rooms are nice and private and i loved watching the

there was a simple kitchen with a good sized fridge, a coffee maker and a small microwave

the staff was most helpful and loved an evening soak in the hot tub followed by a swim in the pool

the kids favorite was the pool which was a welcome retreat from the heat/humanity of la fortuna

basic kitchen facilities meant we could make ourselves breakfast and make an early start for tours etc

bills itself as a thermal spa hotel

they had heated pools/spa which was nice

), well maintained and beautiful garden , top view to the volcano and parking in front of the

we also liked the breakfast very much

clean spacious room, very nice pool area with restaurant and bar

the spa facilities are very good

i loved the gardens and pool area and the paintings on the outside like your own little casita

big parking area for cars, safely behind the gate

breakfast is good enough: bread, banana bread or carrot cake, scrambled eggs, rice, fresh fruit and

free parking, nice grounds, decent breakfast with fresh fruit, eggs, delicious banana bread, and

river under the rainforest trees with plenty of birds and after this you can go to basins in spa centers ( baldi

value for money extremely helpful staff fabulous breakfast beautiful lit area around the pool at

private parking and you can go to lots of thing around

wifi slow

nice plunge pool, helpful staff and good laundry service

sorted laundry and transport for us

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay

the laundry service was very fast

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

couldn t use anything from the kitchen or microwave

no spa or heated pool

wifi is excellent, i used it for work, loads of zoom calls and it worked great

easy parking

ac and wifi worked perfectly well at all times

big room, perfect kitchen, very pleasent staff

pool is perfect for kids and the garden is beautiful

very friendly staff, good breakfast

although it is distant to the town, it is close to some kind of bar or nightclub that has a loud sound until

the food for breakfast was yummy and very filling

our room was very clean and spacious, the property is lush green, relaxing pool area, delicious breakfast, and

wifi available and great upper deck to relax on

super strong wifi, great ac, smart tv, daily room cleaning

off street parking, cold fruit juice at check in, unbelievably friendly staff, very comfortable rooms with

great little place, killer location (quiet but not far from anything), fantastic breakfasts, and ian is easily

the wifi was the best we d had in costa rica

stayed in a junior suite: a beautiful, spacious room, completely finished in wood, with a view over the garden

language one of the staff used while i was having breakfast with my kids

also did not have wifi in the corner chalet

we even had a small kitchen so we could have cooked ourselves if we wanted

a staff member was working in the kitchen together with the owner, so we adked for eggs or anything in addition

breakfast

was noisy in the evenings because of the hotel's bar that was just outside our room

the bar at the 3th floor is great, good music and food and very nice view

free secure parking

was a bunch of kids yelling and making noice during the night but everything else was pretty good

parking nearby the huts

parking was very easy

considered it pricey buy given the quality of the room, the thermal pools, parking being convenient to my room

many cement pools and drink bar are a bit overbuilt, not natural, but fun for families, safe, relaxing

plenty of parking, good breakfast, great staff- jim at the front desk is a great help, madelin makes killer

breakfast, wonderful very friendly helpful staff in all areas of the villa san ignacio

flowers and plants and the restaurant patio was a great place to sit and relax while enjoying breakfast or dinner

we had an early flight, so the breakfast to go is a nice touch

we didn t get a chance to use the pool but it looked beautiful

arrived quite late and had a delicious meal and cocktail at the bar chatting to the staff, v friendly