staff was horrible, restaurant was closed, spa was closed, no room service, just horrible

of fresh towels in the spa area and very slow breakfast service ( more than an hour wait for a simple

the pool was closed for some work. my grandchildren were disappointed.

restaurant was closed, the gym is pretty ancient although location is great and staff is helpful

free parking right beside the hotel

also, the hotel advertises spa & wellness services, but these are managed by an external company

the water in the hot tub in the spa was toxic

spa experience was very basic at best. would not recommend the spa.

room service was very fast, and my food arrived -hot and delicious

we ordered food from room service & it was really good

asking for blankets because we got a suit and my kids were going to be on the sofa bed seemed to stress the

noisy air conditioning. poor wifi.

everything. my kids enjoyed it

pool and gym were nice

pet friendly good breakfast room we had needed some upgrades we were there one night close to

didn t have time to use pool or spa but would def visit again

kitchenette in the room was also extremely nice, but may not be a feature of every room

my kids loved it here and we didn t feel cramped and on top of each other

pool...restaurant...gym...sauna. all's good and very central. 12 minutes from downtown old port.

i also liked the connecting doors that connected our room to my kids room

cleanliness of the spa and pool in the basement

spa is very good too

the pool and spa area

we enjoyed the well kept pool and spa area every day

the pool was wonderful and the spa treatments across the driveway was amazing

spa was smaller than expected.

did not deliver on spa reservation as promised

disappointed with the pool and spa facilities

the spa is amazing and the staff is very nice and helpful

good sized room, the comfiest bed, a spa bath and an amazing toilet all made the experience great

they give a toothbrush & a razor, but no sponge for the spa shower, near the awesome bathtub two champagne

missing swimming pool and spa room light very complicated to operate

spa was a little expensive for the services i received

excellent location, kind/knowledgeable/expert staff, the lively bar george with its beautiful wood finishes;

did not partake in the bar because the long was extremely long with people waiting from outside the hotel

i highly suggest you take a look at the 12th floor's pool, spa and outdoor jacuzzi - it's a really nice setup

there is a spa also on that floor

pool/spa were wonderful

the spa was lovely, and the gym a good size

watch your kids when they're using the television

some fresh fruit at breakfast.

continental breakfast was just enough to satisfy my hunger early in the days

nice confortable bed and huge shower! breakfast was a nice bonus

there is a good restaurant downstairs and a great bar next door

the breakfast

priced, no sauna or spa as stated

outside terrace is a bit close to a busy main road and i was surprised about the limited spa facilities

was closed the restaurant the spa the bar sauna also charged $144

valet parking isn't cheap but that's the norm. no swimming pool. gym was a bit limited.

friendly staff, nice room, excellent restaurant, very nice gym with fittness equipment from