room size and cleanliness. friendly staff. free wifi . having a small fridge in the room.

went in, but the neighbourhood was a bit seedy, there were quite a few panhandlers and squeegee kids around the

they were really nice but in checkout they charged me but they don t let me stay with my sick kids my son has

pet friendly room cleanliness helpful and friendly staff close to summer events lively area coffee

dated and seats was broken, 1 treadmill didn t work properly other than that it was nice little gym

was closed the restaurant the spa the bar sauna also charged $144

priced, no sauna or spa as stated

outside terrace is a bit close to a busy main road and i was surprised about the limited spa facilities

more comfortable seating in living/lounge area. greater variety menu for room service.

was small but comfortable, staff were friendly, great service in the bar and i enjoyed the food too - who knew

beautiful building, great location, stunning rooms, cute fireplace. nice staff, great spa below

we unfortunately did not have time to visit the spa but noticed they use the best products

i would like the spa to be open every day and more restaurants in the hotel

restaurant, spa and bar were not finished or open for business which was a bit of a disappointment

andaika and manon at the spa were both superb

husband and i went to town away from our kids for a few days

managers and other staff that was working was really nice and the hotel was really beautiful the kids love the

absilutely loved that they were able to accommodate our early check in request

the 2 girls that were bar tending were fantastic

was really good the only thing that we didn't like was the bar and restaurant didn't open until 5 pm but there

facilities were great , room , pool , gym , spa and business center

good sized room, the comfiest bed, a spa bath and an amazing toilet all made the experience great

did not deliver on spa reservation as promised

disappointed with the pool and spa facilities

spa was smaller than expected.

some fresh fruit at breakfast.

the breakfast

loved proximity to bell centre and bar george

close to the underground city and many nice restaurants and bars

that there wasn't a restaurant or room service offered at the hotel.

they give a toothbrush & a razor, but no sponge for the spa shower, near the awesome bathtub two champagne

missing swimming pool and spa room light very complicated to operate

spa was a little expensive for the services i received

excellent service from the footman to the front receptionist to the room service

did not partake in the bar because the long was extremely long with people waiting from outside the hotel

the spa experience

fantastic facilities too with restaurants, bar and spa etc

the view from the room and the spa was to die for!

swimming pool and spa area is amazing and brand new

the pool and spa have been upgraded too

modern design, lovely small pool not a diving deep swimmimg pool but very serene, spa like

the pool wasn t available

pool area is really busy and kids going crazy in the pool

our room faced the terra's bar which was noisy.

also, enjoyed their gym

of the hotel (street, metro station) very dirty and unsafe at night, swimming pool and spa facility just

the spa didn t work at all, and the water looked very dirty

spa in the hotel is shabby

the location and the pool.

wifi didn t work at all in the hotel

away from home; rooftop garden; year round swimming pool; spa environment; conveniently located in heart of

pool and spa area, excellent and friendly staff, cool hotel design with heated outdoor pool and a park with

staff repeatedly left their cart outside my room, along with dirty dishes (not mine) and bags of laundry they

requested joint rooms bc i had 6 kids with me; we were two adults

undergound walk from gare centrale hotel will take you to an amazing little winter oasis, with pool, ducks and

there is a spa also on that floor

pool/spa were wonderful

i highly suggest you take a look at the 12th floor's pool, spa and outdoor jacuzzi - it's a really nice setup

the spa was lovely, and the gym a good size

i really enjoyed it with my kids shoot out to antoine

i've never had such a huge, and beautiful space

i took advantage of the spa which was lovely

the spa in the hotel is very nice

spa was great

the bathroom was spacious with a large shower and spa bath