staff was horrible, restaurant was closed, spa was closed, no room service, just horrible

of fresh towels in the spa area and very slow breakfast service ( more than an hour wait for a simple

the pool was closed for some work. my grandchildren were disappointed.

restaurant was closed, the gym is pretty ancient although location is great and staff is helpful

free parking right beside the hotel

went to the bar and my husband and i had a total of 3 draft beer and with a 15% tip the bill was $55

asking for blankets because we got a suit and my kids were going to be on the sofa bed seemed to stress the

kids had fun in the pool.

like the older design being built around a courtyard and pool, but with rooms redone, it looks really nice

pet friendly good breakfast room we had needed some upgrades we were there one night close to

didn t have time to use pool or spa but would def visit again

pool and gym are clean and inviting

wifi + tv included

functional kitchen at the time of visit

other then kids playing football in the hallway everything was nice

the spa is amazing and the staff is very nice and helpful

spa was smaller than expected.

disappointed with the pool and spa facilities

facilities were great , room , pool , gym , spa and business center

good sized room, the comfiest bed, a spa bath and an amazing toilet all made the experience great

they give a toothbrush & a razor, but no sponge for the spa shower, near the awesome bathtub two champagne

missing swimming pool and spa room light very complicated to operate

spa was a little expensive for the services i received

room service food disappointing- waste of money:,mushroom soup half cold half heated; beet salad

there is no room service in the evenings/night

just shampoo, soap bar and body lotion

location, spacious room, cleanliness, breakfast

some fresh fruit at breakfast.

breakfast could be better. all bakery items offered looked burned or over cooked.

very clear, staff were efficient and willing to speak english. breakfast was relaxed.

priced, no sauna or spa as stated

outside terrace is a bit close to a busy main road and i was surprised about the limited spa facilities

was closed the restaurant the spa the bar sauna also charged $144

day; the full selection was of tea was not replaced each day; was charged for 2 items from mini bar which were

definitely not a deal breaker, is the lack of a pool.

i highly suggest you take a look at the 12th floor's pool, spa and outdoor jacuzzi - it's a really nice setup

the spa was lovely, and the gym a good size

there is a spa also on that floor

pool/spa were wonderful

do be careful when have kids as they have refreshments and snacks in room which are not free

fantastic facilities too with restaurants, bar and spa etc

spa and restaurants fabulous

swimming pool and spa area is amazing and brand new

renewed ! spa amazing ! room veeeery spacious

the pool and spa have been upgraded too

pool and spa area, excellent and friendly staff, cool hotel design with heated outdoor pool and a park with

away from home; rooftop garden; year round swimming pool; spa environment; conveniently located in heart of

downside when we visited: the gym was being renovated

love the customer service these guys offered ; room service and the whole works was just amazing

staff, food availability and quality, pool, quiet areas

i would like the spa to be open every day and more restaurants in the hotel

restaurant and spa had good offers

andaika and manon at the spa were both superb

exceptionally well appointed and very comfortable, bathroom had robes and slippers (great for our spa treatments

restaurant, spa and bar were not finished or open for business which was a bit of a disappointment

the pool

each time i return to the hotel, i need to sign in again to the wifi.

the wifi was okay but could have been better, i know its free but at times it was very very slow and

perfect week end with kids !

was really good the only thing that we didn't like was the bar and restaurant didn't open until 5 pm but there

modern design, lovely small pool not a diving deep swimmimg pool but very serene, spa like

no food was bought, but the bar was used

location and the pool

our room faced the terra's bar which was noisy.

was really hard to set, we had to go back to the front desk twice to reactivate our keys, room service was a

nice enough room with wifi

on top of it, it is pet friendly so our fuzzy baby enjoyed herself as well

appreciated that the staff accommodated an early check in which really made a difference

staff were super accomodating with early check in and friendliness

location was great; perfect lounge and space; pet friendly; parking