comfortable place to stay,we booked 2 nights ,also we bought thermal spa and hotel gave for us discounts ,we

didn t bother me too much but kind of clashes with the tranquil spa and hotel

people ruined our vacation also the web site implies that you have use of the santa teresita spa pools

the spa massage of cristina and ingrid where the best, allso astrid was the best of our state she help

spa services

very strange for a spa hotel

spa facilities are great (when they're switched on)

had an incredible experience at le suisse spa

impossible to have a relaxed meal there, we ordered room service every time during the entire stay

decent spa facilities

the swimming pool and the spa installations are really complete

can be fairy busy on the weekends, so you might need to remind the staff for room service orders but a lovely

the swimming pool and the spa installations are really complete

pool not heated; incidental charges - such as bringing a bucket of ice to room and having fireplace

design, gardens and understated but good swimming pool

staff from the front desk to the person in charge of the parking lot

had several dinners there- especially the pizzas after a long day of tour excursions 3) swimming pool was

the villa is wonderfull: colonial design, large territory, not a standard pool, good kitchen!

the room was very nice and also the climatize pool.

the hotel and spa are beautiful

i did avoid the overpriced airport shuttle and spa services

spa was very lovely , it would have been nice if the thermal journey (pool,sauna and steam room)

reserve your space to the spa early or you might run out of availability.

spa was reasonably priced (we went twice)

beautiful hotel, amazing spa with great drinks and food.

i did not use the spa but it also has one

the room was spacious and comfortable

they only offer us room service it was 9:12pm and they close at

i appreciate the internal museums, gym, pool, steam room

great wifi

internet in my room didn t work, i had to stand by the door to catch wifi

very noisy kids running around screaming until after midnight

good wifi, hot shower, and very comfortable big rooms

pet friendly the guest next to us left her dog in the room when she went out, left the tv blaring &

the breakfast was fantastic but i wish there were more variety to the dinner menu.

rooftop terrace is amazing spot to drink fabulous mojito s or sangria expertly made by the bar and gaze at

it didn't have a pool - however we were aware and we didn't mind.

sheets, warm staff, small number of rooms, impeccably quiet location, good breakfast, attention to detail,

facilities breakfast, percy amazing employee would arrange and take care of everything

room we've ever stayed in - huge, spa bath, beautifully designed best overall hotel we've ever stayed in -

the menu options for the complimentary continental breakfast alone was amazing, but everything on the menu was

the blue room bar beneath the hotel was also a really nice surprise, with fantastic live music and cocktails

pool closed in the afternoon when there is sun

the bar is great for dining too

spa on site and treatment was awesome

wished the spa was open later.

we used the spa every day while staying there -

is great, breakfast is amazing, and spa is so good, i really recommend getting a massage there

gym is nice and adjoining spa has sauna and steam room too

added bonus is being able to use the pool/grounds and gym at the hotel across the street

breakfast was great

the breakfast on the rooftop was wonderful

) my daughter and i had breakfast on the rooftop terrace each morning (wonderful views of the volcano and the

the breakfast was fantastic

convenient location, nice views, lovely staff, good wifi

good wifi

i can just recommend to everybody who visits antigua (especially for women or when travel with kids): don t

wifi is available all over the property, although the signal strength wasn't super strong, it was

wifi was working well in the rooms and everywhere else

kitchen had no cleaning materials

more breakfast selections ,incorporate more traditional dishes. everything else was excellent

the villa was spacious and had a kitchenette

the beginning the wifi didn't work

the property also has parking

wifi didn t work so well in my room (cornered, room 32)

late check out was available at a reasonable rate, front desk staff were welcoming and helpful,

the wifi

restaurant, friendly staff, good wifi, nearby parking lot

a 5am start), and their laundry service was quick and could be done overnight

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

limited facilities like no spa or pool, bathroom could have been a bit more spacious

i liked the spa tub and the security of the place. it was also very quiet and clean.

the pool and breakfast are not onsite as others have outlined

made it seem like there was a pool, but pool is at another location 3 blocks away

there is also not a spa as advertised

laundry and spa services were good and easy to get from the concierge

no parking available on site. just parkin 2 or 3 blocks away.

for longer stays it would be good to have an in room bar fridge or common area with fridge.

very patchy wifi and very noisy outside the rooms in the evenings and mornings.

oh, and their traditional breakfast is delicious

the breakfast

quiet, comfortable courtyard: beautiful, secure staff: incredible, friendly, and speak english breakfast: simple

comfortable beds, huge suites, good wifi

location was great. breakfast was too basic. very friendly and attentive staff.

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the

for the price of the cabin i wish the hotel would have accommodated parking for you in the city.

also, the parking spot provided is only in the cabin

hotel is well-maintained, the rooms are comfortable, and the breakfast is excellent

beautiful, impeccable, nice staff, amazing breakfast

the room was huge, the breakfast was awesome and all the staff exelent

it would be nice to have a bar for residents

for a similar price you can stay in a few hotels that offer more amenities (pool, spa, restaurant open throughout

we had the room with spa access which was so cool being able to walk from our room to the spa in our robes and

love the location, the pool and the pet friendliness...

wifi worked well

the pool was clean and my kids enjoyed it very much

the pool was clean and my kids enjoyed it very much

large rooms comfy beds helpful staff good shower very good wifi roof terrace

wifi very weak in the room. it wasn't working at all this morning.

you can also buy food at the supermarket nearby and use their kitchen

room was spacious, free water, good wifi and communal kitchen

very pleasant and helpful staff i did not know there was a kitchen.

rooms missed having more than one chair and a proper spa e to hang wet towels or clothes also, it was too far

laundry service just around the corner as well

wifi poor at times

the tipico breakfast was 10/10

the room was spacious & i found the wifi to be strong enough for streaming

the booking hadn't been communicated to the spa staff so we sat waiting for 20 minutes in the lounge (the

the complimentary breakfast was fine but minimal given the cost of the room

by the pool for over an hour and no one offered me service, despite their website saying there was

only complaint if i have to have one was the breakfast isn’t good

we liked the pool area to relax, but didn t see any service

there are too many restrictions, spa and jacuzzi weren't working

we tried our best spanish only to find out that they spoke fluent english, which would have solved the language

main reason why i got the suite was because it has a spa tub- unfortunately, when i tried to fill it the water

the spa and jacuzzi were not in service and the pool from the pool water was super cold, when i ask in

the restaurant had terrible coffee and their breakfast was not good; spa did not work, very

like the location, kindness of the staff, peacefulness, spa massage fantastic, style of the building and spacious

walking distance to all places in the city and close to the oasis spa which is a great place for a nice massage

it says its a hotel & spa while the only spa thing they have is a room where you can book massages

no parking on the actual property

breakfast was poor, room not ready at check in time, coffeeshop and bar not open...

wifi was super strong

speedy laundry service

they have laundry service

cheap laundry, it was actually cheaper than nearby laundry places

it had wonderful kitchen and laundry facilities

is beautiful, with a maze of courtyards, dining rooms, rooftop sitting/eating areas, shops, spa business etc

they also organized our spa treatment, which was exceptional

the hotel s restaurant is fantastic, as is the spa that operates out of the same building

the rooms are very basic and the spa was closed

it had the added benefit of having a massage spa right in the lobby of the hotel which we used extensively

the wifi there was very fast compared to most other hotels and locations in guatemala

we were given a very tiny room next to the laundry area (very noisey) with 2 double beds

pet friendly can improve

the wifi sometimes stopped working for a few minutes but then it was good again

parking lot leaves you wondering

because of the easter week processions, their off-street parking became a real plus

the beds, showers, ambiance, wifi and daily filtered water were great

centrally located had parking

wifi not real fast, but strong enough

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

working wifi

the mattress was very old and uncomfortable, and the noise from the bar across the street was loud enough it

poor wifi

bed was not comfortable, next to the laundry area (a little noisy), window to laundry area gave us no privacy

it is huge and has high, vaulted ceilings and a large fireplace and sitting area

reserved a suite, the reservation said the room had a private balcony, a sitting area, fireplace, the images of

the decor, gardens, candles at night, fireplace in the room and breakfast.

the breakfast in the morning was delightful

breakfast was included in the price and a variety of options were included