it was pet-friendly. the room and bathroom was clean. price was right.

breakfast was all sugary carbs

pet friendly

room looks somewhat modernized, but the rest of it look just tired in need of pete, and a little bit

a better breakfast would be nice. bed was comfortable.

the kids pool was absolutely perfect for my grandkids (age 2 & ,5)

we loved the size of the room and loved the pool for the kids. staff was also friendly

the kids pool was absolutely perfect for my grandkids (age 2 & ,5)

the hot tub was nice and fun pool great for kids

the hot tub was nice and fun pool great for kids

the spa was so dirty we had to clean it ourselves because the jets would shoot out black chuncks of

down, dirty, linen was yellowed and old, no wash clothes, laundry out of order, no breakfast which was advertised

your hotel is truly pet friendly

room was comfortable and quiet. location was easily accessible and plenty of parking area.

pool wasn t open again

the pool and spa area look unused and was very dirty

spa needs paint it looked terrible we used it but it looked dirty

the pool & spa area, especially the frog slide

spa needs tlc.

pool and spa clean and greatly enjoyed

pool/spa was clean and empty when we arrived, and room was clean and comfortable.

very clean. great breakfast. nice hot tub.

wifi did not work

our kids were really disappointed

the shuttle was easy and convenient back and forth to mayo

trouble with wifi

wifi service

she just continued telling him about breakfast and shuttles, etc

excellent view excellent staff very courteous did not have time for breakfast due to

also i did think that the pool area was also quite good size wize aswell

in room (closets, open living areas) recreation area is excellent and impressively large outdoor pool area was

rooms, pool, etc

washer & dryer worked great tv and remote functioned well, great quality picture & sound all kitchen appliances

the appratment was clean and kitchen appliance were good

the kitchen, bathrooms and laundry were clean and modern

we were comfortable enough though and if you can make it without a spa bath the location can t be beat

room service excellent

bar service closed at 9pm - we went to a show at civic center - were disappointed that there were

great, old facility. nice gym and pool area.

martini bar closed by 10pm on a saturday night and there were no vending machines other than the pop

had to request house keeping and did not provide room service

room service choices were awful

the pool could have been cleaned, and the tower lights on.

beautiful, new, clean guest laundry on site; an extremely considerate measure

they drove us where we needed to go, stored our bags, and allowed early check in

room service on last day missed due to mixup about length of stay.

pool and food

also like the fact that there was an option of dining in or room service

+ right in downtown + very clean rooms + room service is fast and food was great

avoid rooms overlooking the pool. was very noisy

the blue color of the pool was fun, kids had a great time swimming.

kids screamig in the background

shower was dirty, half used bar of soap in the shower

i think breakfast should be included with the stay.

parking is not free. and there is no breakfast included.

location/loved the modern decor/nice gym crave restaurant was very good

shuttle to mayo clinic was great

clean. good wifi.

awesome restaurant/room service

nice pool and hot tub staff is very considerate

beautiful decorations, comfy bed, rocking chair, free shuttle, close to downtown, swimming pool, gym

team (high school) had some kids on the 8th floor where we were; they were given rooms directly across the hall

great breakfast, shuttle. we, also, loved twigs!! we'll be back...thank you!!

too many underaged, unsupervised children in the spa and the chlorine level was unbarible

very clean, has a wonderful pool especially for kids.

location, the pool area, gym and breakfast.:)

only saw one handicap parking in front

very clean, great breakfast

spa was out

pool and spa was not working

location was excellent staff was what i expected very efficient. adequate breakfast.

early check in was great.

wifi unavailable on 5th floor; phone not working and staff was unsurprised, and coffee machine in

pool and spa were clean

the saltwater spa and pool were so relaxing

very clean, pool and hot tub open with adults only time, breakfast very good

the room was nice and the breakfast was good!

laundry room had paper all over the floor the entire stay