the spa was so dirty we had to clean it ourselves because the jets would shoot out black chuncks of

the pool and hot tub were not open. a lot of stains on towels, being and in the tub/bathroom.

your hotel is truly pet friendly

didn't use it was difficult to understand the staff behind the counter english was not very good parking lot

breakfast

loved the little kitchen that was in the room

kids liked the pool, breakfast was good. it was nice to have our own little kitchen in our room.

very large rooms. all the amenities plus kitchen.

we loved the size of the room and loved the pool for the kids. staff was also friendly

the room and space was awesome. great for bringing kids! pool area and picnic area super awesome

pool/spa was clean and empty when we arrived, and room was clean and comfortable.

was friendly and professional room was clean and neat including bathroom breakfast was

shuttles to all mayo facilities

close to st mary's. good breakfast, clean

we don't stay in hotels often, so when we do we make sure there is a pool for our kids to enjoy

the pool & spa area, especially the frog slide

friendly staff and spa facilities

pool and spa clean and greatly enjoyed

spa needs tlc.

spa needs paint it looked terrible we used it but it looked dirty

too many underaged, unsupervised children in the spa and the chlorine level was unbarible

location was great, breakfast, price.

the pool was great for us and the kids to play and have fun

access was easy with plenty of parking

breakfast and kitchen staff was great.

also, the in room laundry was amazing

we utilized the hotel shuttle for all of our appointments and it was so convenient, clean, and easy to use

washer & dryer worked great tv and remote functioned well, great quality picture & sound all kitchen appliances

door that led to the pool wouldn't lock

you could walk around the 4th floor pool area and look at the city below

good location, shuttle to mayo clinic, very nice rooms, great breakfast!

the shuttle to and from the airport and to mayo was an appreciated bonus

the full size refrigerator. the breakfast and social hour.

it's farther down from the mayo clinic than other hotels, but there is a free shuttle back in forth with a good

great staff and breakfast

the location is perfect for clinic visits and the breakfast was very good

nice restaurant downstairs and good gym

the hot tub was wonderful & the pool had basketballs & hoops for kids to play with-- very fun

pool was very fun, restaurant bar on site was very cool and convenient, and it is just on the edge of downtown

the cleaning crew and breakfast kitchen staff were awesome

the pool could have been cleaned, and the tower lights on.

had to request house keeping and did not provide room service

room service choices were awful

we were comfortable enough though and if you can make it without a spa bath the location can t be beat

also, the telephone in my room was having issues and so when i tried to order room service, they realized that

decent gym

get to the 11 floor pool you have to go to 10th floor then walk up a flight of stairs unless you have the front

comfy bed, friendly staff, good food and prompt room service.

the swimming pool could have been heated

+ right in downtown + very clean rooms + room service is fast and food was great

great location and nice bar and restaraunt.

the blue color of the pool was fun, kids had a great time swimming.

no bar or restaurant. i would have stayed at the kahler

pool and food

pool, hot tub, and sauna were over run with a lot of kids, which made it difficult to relax and

the pool area! enjoyed the hot tub and sauna. disappointed that the steam room was closed.

amenities, staff support, room service

daily housekeeping service good gym incluiding sauna , steam room and indoor

everything except the gym.

was charged $150 for a pet fee without my knowledge or authorization on a card that they got information on from

location/loved the modern decor/nice gym crave restaurant was very good

shuttle service is always awesome. the driver is efficient and does a great job.

great location, great bar and restaurant. great hotel

pool and spa was not working

spa was out

in the room my kids kept asking why does it smell like that

the cashier, the one who prepared breakfast, cleaning, the

parking arrangements

the saltwater spa and pool were so relaxing

pool and spa were clean

saltwater pool, and comfy bed.

helpful in the shuttle service to mayo and could leave our car there til come home

pool hours. should have adult swim

pet friendly

breakfast was very satisfactory

carpet was stained

breakfast was all sugary carbs

breakfast needs be a little enticing.