great breakfast

cabins, great staff, lovely lake settings, delicious breakfast, and they offered a paid service to drive us to

the breakfast was great, and it was an added bonus to have use of the fridge

good breakfast was also included, nice kitchen facilities and very friendly staff

amazing location right on the lake, lovely staff, great breakfast.

the architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful

price list, so you never knew in advance what the price of the drinks would be 3) although breakfast was included

) staff members we met are super nice - we could change our breakfast to a sandwich - the lagoon is beautiful

the architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful

toilet paper, mosquito spray and other amenities were not restocked after cleaning our room - the breakfast is

also, including a basic breakfast in the room tariff would be much appreciated

the private access to the lagoon, plus the pool and other amenities were fantastic

the pool area is beautiful but the soft lounge sofas sit in the water & so are mouldy

when it comes to breakfast, lunch or dinner, the team at the michelin star restaurant will be available with

on the rooftop but it's completely bare and unlit except for the electric candles put out, giving parking garage

had breakfast included in our reservations

breakfast was limited.

got the suite and bed full of ants, breakfast for free was 1/4 of a mug and 3 half cm slices of fruit plus tea

the restaurant is meant to offer continental breakfast but they had nothing prepared including no coffee at

we there was a little kitchen as well as living area

the spa is a must

there are lots of activities on offer and the massages/spa was fabulous

had a facial at the spa and it was very disappointing

i recommend reserving a table by the lagoon bar for dinner

wifi didn’t work and the horrible techo-pop music constantly blasted at the bar and restaurant almost ruined

to compensate for this inconvenience - such as a free dinner or even drinks or an offer on their spa/massage

also, the person checking us in the night before gave us very little info on our stay, such as breakfast details

continental breakfast included fruits/juice, coffee/teas and bread

we had no hot water or wifi during this time, and i think the staff could have done more to compensate for this

breakfast: the breakfast included in our reservation was lacking and consisted of a plate of

room, beautiful place, great location, delicious breakfast and excellent service

breakfast is very poor

does not have phone to.comunicate to the reception, does not include breakfast

great place to stay if you have a pet

the pool.

i was able to get it in the restaurant in the casino

the pool was beautiful

breakfast was good

there is no complementary breakfast and the restaurant opens until 10 to serve breakfast

unfortunately, the pool was closed and our kids were really disappointed after a long car ride

the bar with seafood is great

> there is a bar which serves drinks and nice food from 12-17, we had very nice cevice

the wifi would be better

water access is shallow and great for the kids

small bar with no soft drinks (out of stock)

in fact the place is not finished as it is still under construction: the fitness center and spa are currently

spa was understaffed but after some back and forth, we were able to work things out.

i'd say mia bacalar luxury resort and spa is a high end wannabe, and definitely not worth the price

of the staff from the front desk, waiters, housekeeping and spa personnel were very welcoming

we had a massage at their spa which was excellent

the breakfast is really good

breakfast is included and quality was regular. variety issue.

breakfast was great with fresh fruit and made to order omelets

the breakfast wasnt the best, but i d recomend getting something in the town anyways.

the breakfast buffet was nice, room was very clean and everyone was kind

parking available on the street

parking was convenient with a good spot right near the hotel, which made coming and going

wifi is not really stable, pretty annoying when planning the next trip

need small table and two chairs in the room to have breakfast.

the breakfast was excellent, and the staff treated us with warmth and genuine hospitality

spa next to restaurant (3 meters)

their restaurant was about a dozen tables under a shaded roof next to the spa

t anything we didn t like but there was a hurricane so couldn t get spa service or use jacuzzi

hotel on lake front, with pool with lake view

the wifi was good

road, we couldn t hear this from our room but you could hear it when trying to relax around the pool which

food & drinks at the bar / restaurant were great

the pool was in the shade and felt a bit uncared for - didn t matter too much as had the lake but

wifi signal is terrible

loved the pool area and being able to kayak on the lagoon

there is a small pool and some seating by the lagoon, it was nice to sit by the lagoon and watch the boats go

the breakfast served every morning was delicious and the staff were wonderful

food can be a bit better and higher quality coffee should be served in breakfast

for such a high-end hotel the wifi was not great.

poor breakfast, terrace was unusable because of the stage smell

had no cover, only cold water on bathrooms, no hand towels provided, pool has slippery stairs and bottom, not

pool has slippery stairs and bottom, not allowed to bring food or drinks to the hotel, no parking inside

wifi very weak

also the pool area was great for the baby to play around and the staff were friendly and

wifi only in common

no wifi in the cabanas or on the terrace area directly outside the cabana - wifi only available at

good ac and wifi

the bar next door was noisy playing loud music, although this fortunately didn't go on all night

great food too and breakfast was delicious

good bar inside hotel with tasty cuisine

breakfast light

front site beautifully appointed rooms very well designed good balcony space with hammock nice bar on

spa was weirdly over attentive of that s possible.

it is 9 min far from the city with car which is very practical and has a parking

parking

only netflix showing on tv (in case you would like to see the news etc), the pool was often full of leaves

the view of the lake across the heated infinity pool was unbeatable though

manager very helpfu and made us breakfast each day and dinner 1 night

wifi a bit slow.

if you are staying at the villa, you get a fridge and a kitchen top which is wonderful if you want to cook a

the breakfast was very good

the rooms are very basic and do not have access to wifi or television

they also have a spa center for massages and yoga

selection of food available at the breakfast buffet was a little unusual e

pool is on the smaller side and felt like it was just for kids -i would have liked to lay by the pool & read a

be great if there was laundry service and more info posted about things to do and bus schedules

nothing (maybe the wifi could be better in the room)

group was quite sick the day we checked in and the staff were kind enough to prepare the room for early check

the cocktails at the bar downstairs were amazing (try the tutti-frutti, it's sooo good)

there was a restaurant and bar with very nice food and drink

service, no wifi

it had wifi and was in bacalar

washroom is dirty and the swimming pool is dirty

pool

great value for money, basic but with towels, pool, hot water and near to bacalar center

the view from the pool is great and it's quiet despite being on the main road

the pool is nice, the location is nice. the staff is very nice.

like laundry service, organising boat, direction

he was able to get our boat tour booked and handled our laundry

and exhaust from nearby road, dark inside tents, chlorine in pool, dirty stinky hand towels, trashcans were hard

the pool is kept pristine and is a lovely feature, especially when lit up in the evening around all of

the pool was always clean and there are chairs to lay down and relax

the kitchen is clean, the pots and pans are in great condition, same thing for the silverware, plates

authentic, the swimming pool was nice even if we weren’t at the hotest period of the year

the pool is perfect when you need to cool down and the tubes themselves

was no pool lounger around the pool for sunbathing

fantastic stay couldn t fault it pool was awsome pods where amazing wifi was good

wifi was bad, there was no water when we wanted to shower and the tubes are not made for people who

the bar has super nice vibe and the food is super tasty

a minibar would be a valuable addition, specially because the bar closes at 5:30pm.

the breakfast was very simple nd internet is bad

8am already is late lol also wifi low key wasn t great in our

we are defenetely not usual spa users but as soon as we came in the patio we felt a great feeling

great food, pool, bar and service

great location, super friendly staff, delicious breakfast and lovely, relaxed atmosphere.

breakfast in waah is very good, a mix of typical breakfast/brunch options and traditional

not sure if it was for a guest as the hotel is pet friendly

the ac worked great, and so did the wifi

location is perfect price is great too parking next to the hotel door

there is no parking lot

the food was not that great and the breakfast buffet was really disappointing

was great, food was good, maybe bit more variety on the breakfast beverages, but other than that we were completely

requesting a tip for a buffet breakfast. everything was perfect.

breakfast was good and tasty, though some items like eggs or additional extras come with an extra

a little more variety in the breakfast options would have been nice

the kids loved the hammock above the living room

clean; pool area is beautiful, so inviting; adequate, off the street parking; fantastic breakfast offerings, at

big, modern and clean room with aircon. nice pool area and offered breakfast.

when they showed us the room, it was extremely small, no balcony, dark and overlooking the parking

lovely sanctuary in bacalar town, an oasis of calm and a beautiful pool

it has free parking

the wifi was very unstable, although i must say the staff tried their best to help with that by

clean central & parking

nice pool area which we thoroughly enjoyed

the wifi wasnt really good. the was only 1 chair on the balcony. bathroom was a little bit small

the breakfast included was a wonderful bonus

we paid for our laundry to be done and they said it would take 24 hours

wonderful accommodation, incredibly beautiful gardens, pool, and roof deck

the parking, the breakfast, the staff, everything was good.

all. very frendly staff, perfect location, room condition and cleanliness, exelent breakfast

the room is nice and big with the pool view

big room, big bathroom, nice hot shower, great wifi, big and comfortable bed.

from the beach and five from the town, calm, nice 2 swimming pools, one on rooftop, very good breakfast(fruit,

the balcony on the swimming pool is nice and the beds are very comfortable

wifi work well

there is parking (with camera surveillance) at the door, there is someone at the reception 24 hours, there

minor thing was that the bar was not opened until 2pm

the wifi is perfect

we could have wished for: clean room, spacious bed with very comfortable mattress, good breakfast and a nice

quiet, comfortable, best breakfast, use of bicycles for free, outdoor spaces, restaurant, parking outside

a little makeshift & cats on bar counter where food is,even though i like cats , it felt

while you are there i also highly recommmend there breakfast

great location and staff, very warm welcome and they even offered a late check out free of charge, so we could

the room and breakfast are very nice!

great place! the staff was very nice and the breakfast was super tasty.

the room was massive and had great aircon, great wifi and decent (all be it slightly cool) shower

wifi connection is bad

the only good thing was the wifi working in the room

very big room, clean and good wifi. close to the lake.

there was a problem with the provided wifi in room 5, but they found a solution in a very short span of

the decor is beautiful, the grounds and pool have a zen spa feeling and the breakfast is exceptional

paid quite a bit extra to book a room with a private spa tub but the jets in the tub did not work

i also got a massage at the spa downstairs, which was very nice and prices were competitive with some of the

saltwater pool, huge comfy towels, nicely appointed rooms

the pool area was so cute and a great place to read and relax they also booked me with the adventure,

we used the pool every single day and the spa was great as well

the spa is amazing and we tried reiki for the first time which was such a wonderful experience

considering our experience at casa hormiga, i wouldn't book it here unless it's for the spiritual/spa experience

the common area- with a yoga nest, breakfast area, and lounge sofas- was a special touch

laid back luxury oasis in town, tasteful decoration, helpful staff, bike rental and breakfast