spa access and facilities for a massage, too limited for appointments and restrictive access

we made a quick tour into the inner pool, gym and spa but we did not used the facilities and they looked first

the spa facility was excellent and very well organised

staff were very helpful and friendly, the food was amazing and the spa was heavenly

beautiful hotel... lovely staff ..spa was lush

pool bar was very poor- no lunches provided- nothing but drinks and ice creams and it closed at 4pm

the pool was great and i had no problem finding a spot to lounge

do not eat a large breakfast, and the buffet was too much for us

wifi connection isn't free of use in bedrooms

the pool and pool area were also kept immaculate and included water slides for the little ones and also

the vodka was good but to pay 2-80 euro for a dash of coke was a rip off we had a great time the kids loved

the staff are fantastic always smiling and interacting with the guests and kids

cleaning is ok also, we stud in a family room, very large - we were a couple with 2 kids

view, in front of the beach, much activities around the swimming pool, good for kids and family

the restrictions to the indoor pool were disappointing when you have kids and no outside pool

whole hotel smells lovely , from the spa aromatherapy the premium rooms are spacious , the balcony has a super

she made a great difference to our happy stay hotel is delightful quiet and pleasent and a lovely spa and we

the spa is beautiful, brilliant massage from lara

spa fab

was great although we struggled to find someone to book the spa with initially, but managed to get it sorted

the lady at the spa was extremely rude

arrived for 2 nights and the spa was fully booked

i was very disappointed with the spa area , quite a few things didn t work and the pool , jacuzzi was not

food, spa closed without notice, no aircon

no spa only one restaurant in which the food was dreadful

having to pay for wifi was ridiculous in this day and age

pools were good, slides were fun for the boys (aged 11 and 14) but they re not open all day (only

it's a good all-inclusive for families with kids - 2 large swimming pools, plus a shallow pond and jacuzzi,

it's a good all-inclusive for families with kids - 2 large swimming pools, plus a shallow pond and jacuzzi,

fast and good drinks/snacks in the hotel bar and pool-side bars

hotel for a family holiday good size pool and 5 min to beach friendly staff good breakfast and dinner buffet

the activities for the kids and the family

wonderful big hotel and swimming pool. nice staff and breakfast. very lively.

the bar had content football on the tv and the foyer was used for entertainment in the evening

pool and gym got closed at 20:00, exact time of our check in

spa was very good and the pool area was very nice with a range of pools and water slides for kids

spa facilities were good and many treatment options to choose from

the spa was brilliant, the pool areas very good. the welcome cava was a nice surprise.

brilliant place for adults and kids.

we had to work some mornings and wifi quality in the rooms was very good and reliable

no indoor pool or spa as rainy days

pool needed extra cleaning, the room was excellent as was the food

the bar likely needs more staff

all were very accommodating, from reception, restaurant, bar staff and cleaners, they made you feel welcome

breakfast was varied and

the room was big and the patio and pool were nice.

the parking we asked for was available and this was very important as we were towing a boat on a

there is free parking on site and the location was quiet

swimming pool was closed

the same could be said for the bar staff outside, they were all sitting talking or on their phones, and it

the spa is epic

people were really nice and the spa and ancient bath is 10/10

fantastic spa facilities, contemporary hotel in a superb location

the price is so much cheaper than the london spa as well

spa with the ancient baths was excellent

you need for a comfortable retreat is there including a roof top to take in the views and a spa bath which was

pool area immaculate with plenty of seating for shade or sun

there are five rooms around a beautiful central courtyard and an upper terrace with dipping pool to relax

everything. location, rooms, pool area, honesty bar. pedro and annie excellent hosts too

property, rooms, pool area and lounge were all beautiful

the spa was an added bonus to the stay

the spa was a jacuzzi and a steam room. i think overpriced for what it is

you have to book the spa, 5th floor jacuzzi with city views, the steam room is extra and not switched on unless

the spa had a pane of glass missing which made it cold. breakfast was a bit limited for my taste

tea/coffee making facilities in the room, our room should have had free access to the spa, but when i went to

ie the man in charge amdf pther spa nish man great but one other

great location and staff. wifi works great and the room was quiet

a machine operated laundry service is about 10 mins walk from this hotel which was quite hady for me

wifi was great which was important for me

good wifi

wifi without specific request

room service was rather poor; the daily cleaning of the rooms are not very satisfactory; bed is not

clean rooms, comfiest bed, staff were lovely and best room service i've ever had

big room with huge bathroom. private parking. nice stuff. very clean. mini bar in the room.

wifi a bit hit and miss but free

great breakfast and excellent attention

very nice staff. good restaurant and nice terrace. good breakfast.

central to the town. large room. nice bar on the ground floor.

the pool was tiny, the pool area was crowded, and the music was way too loud.

think the breakfast was a little uninspiring for such a lovely hotel

were a bit disappointed that the indoor pool and spa was not included in the price and the only pass you could

e18 charged to use the spa facilities!!!

spa pool was fun and therapeutic. the hotel was very close to the marina and vast empty beaches.

thought that access to the spa facilities should be included in the price and not extra.

seriously thinking of returning with my wife for a spa weekend

the swimming pool

loved the location parking easy breakfast good

outside pool bar not open but the one inside

the animation personnel didn't show much interest in the kids

bad wifi and superior room very much different in reality than from the pictures on booking

the room was spacious, bright and spotless, with a great sea view

spa and rooms

piscine said to be hot but no spa didn t work in the middle of nowhere

the pools are wonderful and its very nice you can visit the spa free of charge

fee for spa fee for parking (underground)

was never mentioned before arrival that we have to pay extra for using the spa, as a spa hotel we were expecting

pool spa closed

spa was being refurbished so a bit disappointed

t like the towel policy of having to go down to the spa to pick up/trade or return towels

disappointed spa wasn't open but it was being refurbished

even though we speak basic spanish, we struggled every day to order things we normally have no issue with

you have to take towels at the spa

wifi is very very poor

quality of music selection played at pool side midday.

swimming pool great with jacuzzi in middle, swimming pool for kids

the spa area was a bit confusing, i wasn't sure if it was open.

extra pools for kids and adults are closed in winter season but look great we did not attend spa or gym but

one evening i was completely ignored by staff for a long time and then a spanish man walked up and got served

facilities are not 5-star, there are only 2 restaurants, there is a spa without staff, and breakfast is okay

you have to take towels in the spa and leave 10 euro deposit (cash only