arrived for 2 nights and the spa was fully booked

food, spa closed without notice, no aircon

the lady at the spa was extremely rude

i was very disappointed with the spa area , quite a few things didn t work and the pool , jacuzzi was not

no spa only one restaurant in which the food was dreadful

having to pay for wifi was ridiculous in this day and age

fast and good drinks/snacks in the hotel bar and pool-side bars

pools were good, slides were fun for the boys (aged 11 and 14) but they re not open all day (only

pools, staff were amazing, all very helpful

room was very dated the kids club was only in spanish

spa facilities were good and many treatment options to choose from

spa was very good and the pool area was very nice with a range of pools and water slides for kids

the spa was brilliant, the pool areas very good. the welcome cava was a nice surprise.

it's not that big (5 big sliders and 2 kids ones), but enough to have something entertaining

spa was very good and the pool area was very nice with a range of pools and water slides for kids

the activities for the kids and the family

wonderful big hotel and swimming pool. nice staff and breakfast. very lively.

hotel for a family holiday good size pool and 5 min to beach friendly staff good breakfast and dinner buffet

the bar could also offer a snack or tapa menu

rooms 1 - 25 if you do not intend to take advantage of entertainment as they are around the pool area where it

no indoor pool or spa as rainy days

not free wifi, air con is the room wasn t great so had to have the door open to get a breeze.

brilliant adult and kids pool

breakfast was varied and

we arrived at 4pm and the kitchen was closed but we were told we could help ourselves to snacks

the pool and pool area were also kept immaculate and included water slides for the little ones and also

she gave us very little information at all and when i asked about the kids club, she actually gave me the wrong

wifi connection isn't free of use in bedrooms

breakfast in the dining room a la carte from a menu or be able to have a small breakfast at the bar at an earlier

location, and breakfast very good

poor wifi in the bedroom

the pool area is amazing with multiple pools, a lap pool, and a kids area

walking up and down to the 13th floor with 2 kids under 5 years old was not easy

beds werent great and we had no wifi reception in our room

the vodka was good but to pay 2-80 euro for a dash of coke was a rip off we had a great time the kids loved

whole hotel smells lovely , from the spa aromatherapy the premium rooms are spacious , the balcony has a super

the spa is beautiful, brilliant massage from lara

was great although we struggled to find someone to book the spa with initially, but managed to get it sorted

the hotel is amazing including the spa experience and a wonderful massage

she made a great difference to our happy stay hotel is delightful quiet and pleasent and a lovely spa and we

the spa is really good and 2hours was plenty of time to spend in there

we made a quick tour into the inner pool, gym and spa but we did not used the facilities and they looked first

spa access and facilities for a massage, too limited for appointments and restrictive access

beautiful hotel... lovely staff ..spa was lush

the spa facility was excellent and very well organised

the room was big and the patio and pool were nice.

the parking we asked for was available and this was very important as we were towing a boat on a

there is free parking on site and the location was quiet

swimming pool was closed

the same could be said for the bar staff outside, they were all sitting talking or on their phones, and it

e18 charged to use the spa facilities!!!

spa wasn't open during the afternoons or on mondays

seriously thinking of returning with my wife for a spa weekend

spa pool was fun and therapeutic. the hotel was very close to the marina and vast empty beaches.

thought that access to the spa facilities should be included in the price and not extra.

choice at breakfast, location and easy parking

many flies while laying by the pool,

on three occasions there were only five of us sat in a huge bar with no music, it was like drinking in a library

outside pool bar not open but the one inside

parking areas were not used to their full potential as most customers took up 2 spaces rather than

fantastic location and building, the spa is special !

the spa is epic

spa with the ancient baths was excellent

people were really nice and the spa and ancient bath is 10/10

the aire spa baths are a must

breakfast was great with nice cold cuts, fruits and pastries

the location, the wifi, fridge in the room as we had a toddler and were doing a long trip.

chill out lounge and pool bar on top of the hotel , breakfast restaurant and onsite evening restaurant

the pool was tiny, the pool area was crowded, and the music was way too loud.

little - the wifi is not great (and that is important in a business -orientated hotel)

the spa was a jacuzzi and a steam room. i think overpriced for what it is

the spa had a pane of glass missing which made it cold. breakfast was a bit limited for my taste

the spa was an added bonus to the stay

spa area a bit minimalist.

tea/coffee making facilities in the room, our room should have had free access to the spa, but when i went to

you need for a comfortable retreat is there including a roof top to take in the views and a spa bath which was

great decor, lovely touches, terrific upper floor pool and relaxation area.

there is a small pool (which we didn t use) but perfect for cooling off

property, rooms, pool area and lounge were all beautiful

everything. location, rooms, pool area, honesty bar. pedro and annie excellent hosts too

ie the man in charge amdf pther spa nish man great but one other

great location, value for money, kind staff and great wifi.

the wifi was on occasion very slow and i had to use my data to book trips instead of using the

ac worked, room service was nice

friendly guy on reption room cleanliness value for money central location modern rooms brilliant wifi

the contents of the mini bar are very expensive , very inflated prices ,take your own drinks and snacks

clean rooms, comfiest bed, staff were lovely and best room service i've ever had

wifi without specific request

we was there for a couple of days and we had chosen no room service, but everyday when we went out the maid

excellent wifi signal

the room was spacious, bright and spotless, with a great sea view

spa and rooms

piscine said to be hot but no spa didn t work in the middle of nowhere

the pools are wonderful and its very nice you can visit the spa free of charge

fee for spa fee for parking (underground)

was never mentioned before arrival that we have to pay extra for using the spa, as a spa hotel we were expecting

pool spa closed

spa was being refurbished so a bit disappointed

t like the towel policy of having to go down to the spa to pick up/trade or return towels

disappointed spa wasn't open but it was being refurbished

extra pools for kids and adults are closed in winter season but look great we did not attend spa or gym but

i found the spa treatments on the expensive side of things but is there if one wanted to use it

facilities are not 5-star, there are only 2 restaurants, there is a spa without staff, and breakfast is okay

one evening i was completely ignored by staff for a long time and then a spanish man walked up and got served

spa was closed for several days - mad in the peak summer season

even though we speak basic spanish, we struggled every day to order things we normally have no issue with

you have to take towels at the spa

the food and drinks at the snack bar were very good value, tasty and available all day

the indoor pool has to be paid for!

breakfast buffett excellent,pool snack bar good,reasonable selection.