spa is really good (ask for claudia for massages), the swimming pool is very funny and the service

great food the spa is awesome

heated pool and jacuzzi with slides for children, lots of plants, green environment very calm and relaxing

bugs, even in the room took a while to connect to the wifi the private pool was at first very cold and it also

the staff was very helpful, the kids club was great too

we also really liked visiting the swimming pool and restaurants nearby

pet friendly locations all over the facilities

pool wasn't that clean

we booked a deluxe room and they put us in a basic room. breakfast was served late

and variwd mexican breakfast, waking distance from water park and numerous dining options, nice pool

very friendly staff and the breakfast was delicious.

breakfast was good excellent

need to put some kind of love in the garden and in to repair the pool

short, meaning you can literally see into the room by looking from below, and the restaurant & pool is right

the pool and surrounding space was nice, and fun

pool temperature, music

the pool an services

the heated swimming pool

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

the wifi in our room didn't work but the one from the front desk had a low signal and was kind of slow

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always

our room was facing the yard where the pool, jacuzzi and some tables are located but our curtains were pretty

were parts of the pool that were broken or not fixed which could be a bit dangerous for kids

wifi in our room didn t work . not enough hot water for the spa tub.

good for kids or couples

you can also make use of the kitchen inside your room

pool was heated to a comfortable temperature so we were able to swim in the evening and still enjoy

the pool was warm and the attention exceptional

the pool s cold water & there are no chairs near the pool.. nowhere to seat

maybe a few extras for breakfast or a brunch option ..

pool was out of action.

breakfast was excellent, and the staff alwys at your service

the climatized pool is perfect,, the decoration of the entire place invites you to rest and forget everything

bit disappointed with the breakfast

spa was closed as they were renewing it, so we were t able to use the jacuzzi

hotel was beautiful with the spa area, bar, pool, hammocks etc

room has a nice large bed and very nice spa quality bathroom amenities

there is a small gym with some dumbbells i used one morning but it s pretty basic and there is a spa which

bar area is great for a beer or cocktail and the pool area is ideal for sunbathing

everywhere room was not at all what was on the pictures pool water was murky asking to deposit id card is out

i had to ask for an extra towel for the pool because they didn't have any poolside, and they seemed surprised

what are top facilities and are great for the price is the pool which you have access until 9-20hrs and it is

swimming pool, hotel with lots of character, nice breakfast (but note you'll be charged extra if you want

the view and the opportunity to use the pool of hotel montetaxco

pool was not working

views, clean, comfortable, spa was amazing with massage available, swimming pool and great food

the spa area doesn t exist there is only one chair where u can have a massage , there is no massage

most importantly, i was there for work and the internet didn t work in my room, and wifi barely worked

i was a bit lonely by the pool at one point and the waiter brought me a pretty plate with a rose surrounded by

the wifi signal is useless

everything!!! pool - jacuzzi / restaurant/ rooms / service / spa /

the restaurant and bar closed at 8pm

view for breakfast

staff's courtesy, the incredible pool, the view, and the very pleasant room; also the recommendations they gave

say the continental breakfast is included but actually is only a coffee and a sweet bread, than if you want

spa was a joke

-the water of the pool was ice cold

you can catch a combi or a tax but i would not recommend walking, especially if you have little kids

the restaurant could improve its menu. the pool is cold; 20 centigrade

wifi is horrible

location is a time traveling, has so much history and you have to try the mine and the pool, but the most

we could know in advance that we need to book in advance massages and the spa facilities

the hotel is beautiful, great pool and friendly staff

the kitchen could have more amenities like coffee maker, toaster, microwave, detergent etc the pool was

having a bedroom each, a refrigerator, great wifi

3 minor things (which do not diminish the awesome experience on the whole): the signal of the wifi is not very

the hotel says it's a spa but it really isn't

on my most recent trip we were near the pool and the bathroom is incredibly small

in taxco at agua escondida for two reasons, the location directly on the zocalo and there being a pool on the

the wifi worked perfectly and there was stable hot water of shower

perhaps the only thing to improve is a pool heating system. it was freezing.

nice pool and hot tub also on site

the swiming pool and jacuzzi was great for my children. the view is amazing

very efficient valet parking system

wanted to make me pay the breakfast for kids whereas i had made the reservation on booking including the

great breakfast at the restaurant

pet friendly hotel without extra charge like most of the hotels in mexico

the service and the water park messy

the same is applicable to the parking lot, too small

the water in the swimming pool was not clean. the pool was free to use though

the hotel is modern, parkings are right ahead and wifi works well

nice spa tub in bedroom

one of the highlights was the temazcal spa treatment he recommended (and performed) that our whole family

trendy place with artistic design and culinary expertize, beautiful view, great spa facilities

and the breakfast in the morning is fresh and made with wholesome ingredients

we initially thought to eat breakfast in town, but glad that did not go