the fitness room/spa was well equipped for its size

pet friendly free snacks clean rooms

gym is small but convenient, with free weights and cardio machines

gym was basic, but still functional :-) and parking was limited, although reception helped find

the sauna and gym are definitely a plus

that turned out fantastic because it was by reservation, and therefore it became your own private gym

one thing- there was only one person serving in the restaurant and bar that evening and it was busy

the staff: the reception, housekeeping, and room service were five stars

really good bar staff and restaurant too

however, had only booked the hotel that morning, and as i was travelling with my wife and two kids, elected

the breakfast was delicious

the secure gated parking was ideal for us travelling by motorbike and gave great peace of mind

lovely breakfast in the morning

good breakfast and welcoming hostess, who followed covid-19 protocols and wore a mask when close

very comfortable night sleep, friendly welcome and secure parking. thank you

by the beach, this is a very comfortable 4* with huge rooms and extensive spa facilities

only minor issue was i had to go back and wait for what seemed like a long time at the lagoon (spa) desk to get

and alas, we felt the inside thalassotherapy spa area was better in the photos than in person - but that s

very safe environment for family and spacious rooms

were amazed at the pool, spa & fitness facilities here, my husband was in gym heaven

place to stay with family or spa treatments far from city center biarritz but close to beach about 3 min walk

the sea water spa at the premises of the hotel

modern hotel and as a spa hotel the atmosphere was sterile

the property has everything (fitness, spa, pool, direct access to the beach) for great value for money

location and swimming pool

the website the property advertises having a restaurant and a spa

really enjoyed our stay. close to downtown. good parking. spa was wonderful.

spa is very tiny, costs 6 per person, and needs to be booked in advance

no welcome at the bar for breakfast

very dog friendly with good bar facility

fabulous hotel with lovely restaurant, spa and pool. room small but exquisite.

enjoyed spa treatment and pools

very attentive staff, nice restaurant & spa facilities

spa was lovely, the pool is heated but could do with being a few degrees higher

free spa and beautiful surroundings. the hotel was a treat that was very beautifully designed.

can see all the stars at night by the pool or terrasses with nature sounds

breakfast is really good and the kitchen is fully equipped

is paradise — very good location, private parking, chill surf vibes, and loads of space for the kids

we liked the small pool and the garden

clear on booking that the kitchen cost an extra fee

a little tired wifi not good electric socket coming away tired

having to pay an extra 10 euros for a tiny kitchenette is the final

room with balcony overlooking pool area, as with all rooms

no bar or food

1990's motorway cubicle, very unappealing, its a shame, because the hotel lobby, dining area, and spa is very

pool area is nice and the free spa access is a plus

breakfast, staff and spa

nice staff. great spa treatments that my wife took. good breakfast.

we loved facilities, spa zone, decor, wine, and food. great breakfast.

the spa and hamman area were a great asset, my daughter had a massage which she said was excellent

the gym was very small and crowded compared to the spa and other facilities

room wasn t hot enough and spa needed another changing room

the staff at the spa weren t respectful, she also wasn t interested in helping i wanted a service done and

the hotel is well designed and the room was spacious

sitting room, bar and breakfast room should be air conditioned

it was so unique but had a lovely pool and grounds

staff incredible, breakfast unique and absolutely wonderful, beautiful pool and gardens

loved the pool , the breakfast and the staff was very polite

our kids hated the fact that the wifi was so terrible too

i used room service, spa facilities, restaurant and had laundry done

the hotels spa facilities were first rate

the spa amenities were amazing, especially the hammam

the spa treatments that i have done were very good and the facilities the hotel has to offer are great

it's a spa hotel & the food whilst good, was obviously geared up for weight loss - even

service was the best in the class too, and superbness of the spa is completely undersold on their website and

spa is outdated and needs attention

water in spa a little warmer please in winter

spa area could be updated & hot tub temp could be higher but fine as is.

no place at the spa , tried twice

the swimming pool and spa were exceptional, very clean and very stylish

beautiful and spacious family room and a great spa area. the breakfast was very good as well.

the included spa was a nice treat

location, very friendly members of staff, wonderful room and great spa area for relaxation

we really wanted to use the spa but didn't have time

enjoyed the breakfast as well - wide variety, lots of options

wifi connection to my room was very poor, possibly owing to the elevator shaft blocking off access

pet friendly

couldn t connect to wifi in room

the staff were so welcoming and offered excellent customer service and breakfast was

was planning to book several rooms and spa to celebrate my birthday in september but have changed my mind

breakfast was pretty expensive but good. spa was tough to get appointments

i didn t go to spa but the outdoor pool was good

their spa facilities hit the spot ud83euddd6 lovely friendly staff ud83dude42 the live music

we love the hotel design and have returned on several occasions . spa is lovely

breakfast was delicious and staff was super friendly and helpful

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed

bed, soft bed linen, good shower, good hairdryer, tea and coffee in the room, great quality breakfast and very

attentive personnel; good breakfast

some vegetables and fresh fruits at the breakfast would be appreciated

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

wifi was tricky to get set up & use.

wifi really bad

wifi not working in the room

i needed to register every time i wanted to use wifi. it was a pain.

it had lots of storage space

the ladies who operate this wonderful hotel and spa are simply the very best

maybe i was biased because of the name of the place: there was no spa or wellness feeling induced by the rather

a pity, we had no time for spa treatments, but i will test it next time, for sure

finally the wifi worked just fine

location lovely bar and garden

location great. we didn t eat in the hotel but used the bar one evening. very helpful overall

gorgeous garden and outside bar area

we would recommend this property to anyone who is travelling with kids and looking for some additional space

also very good wifi

we didn t realize that by booking a bathroom with a spa bath meant that we would not have a

small room with no wardrobe space and those horrible coat hangers that need attaching to metal hoop

spa bath was difficult to use and in fact, i gave up

the interiors, the comfy bed, the free pastries left out in the lobby and the bar out the front was very cool

friendly staff, beautiful hotel and common areas, great location, nice bar for a drink in the evening

i knew when booking, no extra amenities in terms of a gym or spa or bar

location, modern facilities (elevator, wifi in lounge area with free coffee and space to work)

lovely apartment with great roof terrace. nicely decorated and spacious. kitchen well equipped.

my kids and i stayed in the family room, with 2 lofted beds above the full size bed

cool, laidback vibes a stone’s throw to a great little beach (perfect for kids) - with restaurants, bars,

it doesn t have the breakfast included (not event the french one with viennoserie) and no spa services

hotel and super friendly staff pet friendly, right next to the sea and downtown ground floor rooms with an exit

the breakfast was excellent, with much to choose from and all very tasty

great hotel, really comfortable and pet friendly. staff were very helpful. location was perfect.

bedding, wifi and shower are exceptional,..

the friendly stuff, the facilities, the spa and location.

i was surprised that with spa facilities and a fitness center that a sauna was not available - that would have

the facilities - gym, spa location close to the beach &

the rooms are spacious but a little bit dated

i d definitely recommend having a spa treatment, my facial was the best i ve ever had

pool and pool bar area are close to the hotel

amazing view from the pool, lovely pool area

chateau with garden, parking space and exellent restaurant with michelin star on territory, polite and always

easy to find just off motorway outside biarritz and great parking

the receptionist was also running the bar and taking guests to their rooms in the golf buggy which (although

amazing location on the beach, close to a wonderful surfing spot, great breakfast buffet, healthy lunch break

issue was with flies entering the bar in the evening and breakfast area in the morning - can easily be resolved

bar terrace due west so amazing sunsets

parking is easy and the waterfront location could not be better

no laundry.

the only downfall is that the wifi was slightly too slow, but it wasn't too bad

car parking place and lots of shadows