beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive

breakfast was delicious and staff was super friendly and helpful

some vegetables and fresh fruits at the breakfast would be appreciated

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed

breakfast was really good too

very good breakfast

poor wifi in the rooms

pet friendly

breakfast and room service were excellent

no hotel bar (just a couple of sofas in reception)

location, very friendly members of staff, wonderful room and great spa area for relaxation

the included spa was a nice treat

the swimming pool and spa were exceptional, very clean and very stylish

spa is really awesome!

we really wanted to use the spa but didn't have time

to dislike - although no restaurant and bar on site there are literally dozens within a few steps from the hotel

wifi really bad

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

wifi not working in the room

it had lots of storage space

a pity, we had no time for spa treatments, but i will test it next time, for sure

the ladies who operate this wonderful hotel and spa are simply the very best

maybe i was biased because of the name of the place: there was no spa or wellness feeling induced by the rather

the bathroom and shower worked well, as did the wifi

poor wifi

breakfast views of the sea great parking very central for bar and restaurants good wifi

gorgeous garden and outside bar area

also very good wifi

loved all the art and fabulous decor nice bar and lovely tranquil garden staff were very friendly and recommended

spa area could be updated & hot tub temp could be higher but fine as is.

photographs in the spa of edward vii confirm it's regal connections

water in spa a little warmer please in winter

the room was quite spacious and graciously furnished

facilities from the restaurant and bar to the spa and pool were superb

small room with no wardrobe space and those horrible coat hangers that need attaching to metal hoop

we didn t realize that by booking a bathroom with a spa bath meant that we would not have a

spa bath was difficult to use and in fact, i gave up

we were also given a complimentary late check out due to the heat, which was a lifesaving gesture on a very

) cool outside bar and terrace

i knew when booking, no extra amenities in terms of a gym or spa or bar

available family dorm if you have kids or a group wants to stick together

my kids and i stayed in the family room, with 2 lofted beds above the full size bed

nice roof terrasse, well equipped kitchen, stylish decor

lovely apartment with great roof terrace. nicely decorated and spacious. kitchen well equipped.

the outdoor pools and spa are great for a very relaxing time

spa services were multi varied but mediocre in value compared to us.

the spa amenities were amazing, especially the hammam

it's a spa hotel & the food whilst good, was obviously geared up for weight loss - even

the spa treatments that i have done were very good and the facilities the hotel has to offer are great

it doesn t have the breakfast included (not event the french one with viennoserie) and no spa services

loud air-con unit from neighbouring building. laundry room outside our door

they were very flexible with an early check in and later check out

the breakfast was so nice too and we would definitely stay again if we return to biarritz

early check in

i d definitely recommend having a spa treatment, my facial was the best i ve ever had

room was lovely. 4 star quality. enjoyed trip to the spa for a massage and facial

the facilities - gym, spa location close to the beach &

the friendly stuff, the facilities, the spa and location.

i was surprised that with spa facilities and a fitness center that a sauna was not available - that would have

spa is very overrated - really close to no facilities apart from a couple of massage rooms and a

the spa and hamman area were a great asset, my daughter had a massage which she said was excellent

room wasn t hot enough and spa needed another changing room

the hotel is well designed and the room was spacious

the gym was very small and crowded compared to the spa and other facilities

fantastic, hotel beautiful, staff friendly and efficient, pool was great, food and service was

sitting room, bar and breakfast room should be air conditioned

loved the pool , the breakfast and the staff was very polite

lovely garden with excellent swimming pool

dom perignon bar deserves special attention, breakfast serving with silver tableware and many more special

nice staff. great spa treatments that my wife took. good breakfast.

1990's motorway cubicle, very unappealing, its a shame, because the hotel lobby, dining area, and spa is very

breakfast, staff and spa

we loved facilities, spa zone, decor, wine, and food. great breakfast.

pool area is nice and the free spa access is a plus

we love the hotel design and have returned on several occasions . spa is lovely

their spa facilities hit the spot ud83euddd6 lovely friendly staff ud83dude42 the live music

was planning to book several rooms and spa to celebrate my birthday in september but have changed my mind

breakfast was pretty expensive but good. spa was tough to get appointments

i didn t go to spa but the outdoor pool was good

must know that there is no service in the reception or in the bar afrer 23

nice restaurant on the property, very spacious room and bathroom, good breakfast, salt water pool

allic the friendly manager, despite having broken her wrist recently, offered to open the pool for us as we

pool wood surrounds need sanding as they left many splinters in kids feet

amazing view from the pool, lovely pool area

free spa and beautiful surroundings. the hotel was a treat that was very beautifully designed.

spa was lovely, the pool is heated but could do with being a few degrees higher

the facilities are exceptional we really enjoyed the spa and wellness centre

enjoyed spa treatment and pools

very attentive staff, nice restaurant & spa facilities

room with balcony overlooking pool area, as with all rooms

lot of screaming kids

is not served here, and the bar was not open at any time

check in was quick. pool looked nice although we didn t use it. lots of parking. clean

kitchen utensils are very basic but adequate

place to stay with family or spa treatments far from city center biarritz but close to beach about 3 min walk

the sea water spa at the premises of the hotel

modern hotel and as a spa hotel the atmosphere was sterile

the parking area.

you have to walk around the parking lot, but its reachable

only minor issue was i had to go back and wait for what seemed like a long time at the lagoon (spa) desk to get

very safe environment for family and spacious rooms

and alas, we felt the inside thalassotherapy spa area was better in the photos than in person - but that s

by the beach, this is a very comfortable 4* with huge rooms and extensive spa facilities

were amazed at the pool, spa & fitness facilities here, my husband was in gym heaven

beautiful large sofa and dining table giving an apartment feel, also small kitchen area

secure parking

we absolutely adored the hidden kitchen, perfectly self contained

wifi was a bit slow but it did work ok.

old farm is very charming, we got a huge suite, equipped with a kitchenette, huge bathroom, easy parking,

kitchen and kitchen equipment were fairly minimalistic in the studio apartment and the bed is

clean, with good kitchen area in the room - good-sized fridge

the kitchen well equipped

nice staff, able to host family of 5, indoor parking, comfortable beds, fully equipped kitchen

couple of kitchen items not spotlessly clean on arrival, but overall good

the fitness room/spa was well equipped for its size

really nice hotel to stay, they have gym, sauna, apero and snacks. totally recommend !

enjoyed this pet-friendly hotel

flawless wifi

being included in the club, hot and cold drinks, lounge, computer workstations, sun terrace, gym, sauna, welcome

the property as a whole is beautiful with a sea view from the pool and lots of green

very nice view!! good surf breakfast in room without extra charge pool/whirlpool

villa with gardens, great views and infinity pool

didn t use the pool, but think it would have be ideal

stunning location, spotless and clean pool with a perfect temperature, small details were perfect - beach towels

the pool and spa area are great

place and lovely staff, fabulous swimming pool and beautiful apartment

major but l think the flat needs more cooking dishes in the kitchen, and positioning of the dishwasher is

there is a very convenient parking, and a heated pool which is supposedly great.

the pool and spa area are great

really enjoyed our stay. close to downtown. good parking. spa was wonderful.

the website the property advertises having a restaurant and a spa

spa is very tiny, costs 6 per person, and needs to be booked in advance

our kids loved the

medium size hotel friendly staff perfect location easy secure parking pet friendly clean, decent sized

really good bar staff and restaurant too

however, had only booked the hotel that morning, and as i was travelling with my wife and two kids, elected

my birthday and had a chocolate gift delivered to my room with a note everyone , from check-in to bar to dinner

no fridge. had to book gym.

didn t test but it has a sauna, gym, bar and restaurant

the spa area outside is a nice touch

we would have liked some form of room service or the ability to have breakfast earlier in the room, even though

difficult to find something that was not fully satisfying... the wifi was maybe a bit slow.

room service options were really limited and really fancy

parking can be a bit tricky when the restaurant is open

parking was sensational with private parking beneath our balcony

off street parking

the wifi really wasn't that great at all to be honest.

we didn t have a car but we noticed the car parking was ample and it would be easy to get around

nothing very pet friendly

bar or restaurant were open when we stayed on tuesday, but we were aware of that before the

had a mini bar and safe

great location with parking, room was lovely, quiet, comfortable bed super bathroom and lots of attention to

comfortable hotel, easy parking, excellent breakfast, both a very good bistro and a michelin one star restaurant

it was a great place to celebrate our 20th wedding anniversary with our kids