room with balcony overlooking pool area, as with all rooms

clear on booking that the kitchen cost an extra fee

we chose the place because it was along the way and claimed to have ac and wifi

the parking was super

kitchen utensils are very basic but adequate

we loved facilities, spa zone, decor, wine, and food. great breakfast.

1990's motorway cubicle, very unappealing, its a shame, because the hotel lobby, dining area, and spa is very

breakfast, staff and spa

pool area is nice and the free spa access is a plus

nice staff. great spa treatments that my wife took. good breakfast.

in every way beautiful resort and grounds; fabulous cuisine; gorgeous rooms; lovely spa with excellent massage

was planning to book several rooms and spa to celebrate my birthday in september but have changed my mind

we love the hotel design and have returned on several occasions . spa is lovely

i didn t go to spa but the outdoor pool was good

breakfast was pretty expensive but good. spa was tough to get appointments

our kids hated the fact that the wifi was so terrible too

beautiful grounds, friendly staff, cool art work, nice pool and cabana.

sitting room, bar and breakfast room should be air conditioned

dom perignon bar deserves special attention, breakfast serving with silver tableware and many more special

pool area and garden was really nice

the website the property advertises having a restaurant and a spa

really enjoyed our stay. close to downtown. good parking. spa was wonderful.

spa is very tiny, costs 6 per person, and needs to be booked in advance

it is a modern building with outdoor swimming pool which however was closed due to the season that we visited

staff, location and breakfast. pet friendly.

the fitness room/spa was well equipped for its size

flawless wifi

pet friendly, there was no extra charge for our little dog

being included in the club, hot and cold drinks, lounge, computer workstations, sun terrace, gym, sauna, welcome

pet friendly free snacks clean rooms

the hotel is well designed and the room was spacious

the spa and hamman area were a great asset, my daughter had a massage which she said was excellent

the staff at the spa weren t respectful, she also wasn t interested in helping i wanted a service done and

spa is very overrated - really close to no facilities apart from a couple of massage rooms and a

the gym was very small and crowded compared to the spa and other facilities

the spa treatments that i have done were very good and the facilities the hotel has to offer are great

the spa amenities were amazing, especially the hammam

spa services were multi varied but mediocre in value compared to us.

the outdoor pools and spa are great for a very relaxing time

pricey for food and drink and spa prices were ridiculous, but it is a sofitel i s'pose

no place at the spa , tried twice

the room was quite spacious and graciously furnished

spa is outdated and needs attention

spa area could be updated & hot tub temp could be higher but fine as is.

facilities from the restaurant and bar to the spa and pool were superb

the included spa was a nice treat

the swimming pool and spa were exceptional, very clean and very stylish

location, very friendly members of staff, wonderful room and great spa area for relaxation

the nice spa is a big bonus with lovely nuxe products

beautiful and spacious family room and a great spa area. the breakfast was very good as well.

i needed to register every time i wanted to use wifi. it was a pain.

wifi was tricky to get set up & use.

to dislike - although no restaurant and bar on site there are literally dozens within a few steps from the hotel

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

the staff were so welcoming and offered excellent customer service and breakfast was

en face de la plage, plein centre, tres propre, literie et chambres agreables, bon petit-dejeuner, service poli

public areas a little limited. no real bar for example

and on top very pet-friendly

seaside, nice breakfast, room

beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive

breakfast was really good too

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed

attentive personnel; good breakfast

breakfast and location

ver long waiting for drinks at the bar in the evening, need for reservation to use the gym

we booked this luxury hotel as a 4 day break to recharge our batteries and make use of their laundry services

really good bar staff and restaurant too

inside the bathroom can be seen by people outside so we had to take the shower in the dark so our kids don't

gym is very small and lacks gear

maybe i was biased because of the name of the place: there was no spa or wellness feeling induced by the rather

it had lots of storage space

a pity, we had no time for spa treatments, but i will test it next time, for sure

the ladies who operate this wonderful hotel and spa are simply the very best

the wifi didn t work very well, couldn t stream movies.

pool area is great with a fabulous view of the mountains

loved the charm and character of the little estate the pool area and service was lovely the views were tranquil

facilities were lovely and the staff was really nice, the views on the pool were particularly beautiful

pool and pool bar area are close to the hotel

allic the friendly manager, despite having broken her wrist recently, offered to open the pool for us as we

we didn t realize that by booking a bathroom with a spa bath meant that we would not have a

small room with no wardrobe space and those horrible coat hangers that need attaching to metal hoop

spa bath was difficult to use and in fact, i gave up

arrived during the earlier part of the week when there was no bar or restaurant available but the staff were

) cool outside bar and terrace

breakfast views of the sea great parking very central for bar and restaurants good wifi

loved all the art and fabulous decor nice bar and lovely tranquil garden staff were very friendly and recommended

gorgeous garden and outside bar area

wifi signal was quite weak in our room and i think it would be better to include breakfast and

location lovely bar and garden

the rooms are spacious but a little bit dated

room was lovely. 4 star quality. enjoyed trip to the spa for a massage and facial

the friendly stuff, the facilities, the spa and location.

i was surprised that with spa facilities and a fitness center that a sauna was not available - that would have

i d definitely recommend having a spa treatment, my facial was the best i ve ever had

fabulous hotel with lovely restaurant, spa and pool. room small but exquisite.

spa limited - indoor pool cold and no jacuzzi

the facilities are exceptional we really enjoyed the spa and wellness centre

and very comfortable rooms, great restaurant, nice spa attentive staff that go out of their way to help

enjoyed spa treatment and pools

i knew when booking, no extra amenities in terms of a gym or spa or bar

available family dorm if you have kids or a group wants to stick together

lots of door slamming and kids yelling and running

my kids and i stayed in the family room, with 2 lofted beds above the full size bed

available family dorm if you have kids or a group wants to stick together

it doesn t have the breakfast included (not event the french one with viennoserie) and no spa services

the breakfast was delicious, and we absolutely loved the unlimited coffee and tea available 24/7

the breakfast was so nice too and we would definitely stay again if we return to biarritz

bedding, wifi and shower are exceptional,..

hotel and super friendly staff pet friendly, right next to the sea and downtown ground floor rooms with an exit

very safe environment for family and spacious rooms

by the beach, this is a very comfortable 4* with huge rooms and extensive spa facilities

were amazed at the pool, spa & fitness facilities here, my husband was in gym heaven

and alas, we felt the inside thalassotherapy spa area was better in the photos than in person - but that s

only minor issue was i had to go back and wait for what seemed like a long time at the lagoon (spa) desk to get

the sea water spa at the premises of the hotel

modern hotel and as a spa hotel the atmosphere was sterile

place to stay with family or spa treatments far from city center biarritz but close to beach about 3 min walk

the property has everything (fitness, spa, pool, direct access to the beach) for great value for money

yes, they say, that fitness centre is included, but the swimming pool is not working and other facilities have

beautiful large sofa and dining table giving an apartment feel, also small kitchen area

old farm is very charming, we got a huge suite, equipped with a kitchenette, huge bathroom, easy parking,

secure parking

wifi was a bit slow but it did work ok.

we absolutely adored the hidden kitchen, perfectly self contained

the pool and spa area are great

garden room was lovely, with a terrasse overlooking the swimming pool

is not worth the price you re charged for it (tiny bathroom, tiny room, tiny bed, view on the parking, for 1

we faced the parking so that there is considerable noise from the street

the pool and spa area are great

nice staff, able to host family of 5, indoor parking, comfortable beds, fully equipped kitchen

kitchen and kitchen equipment were fairly minimalistic in the studio apartment and the bed is

clean, with good kitchen area in the room - good-sized fridge

couple of kitchen items not spotlessly clean on arrival, but overall good

the kitchen well equipped

very pleasant host. good breakfast. excellent shower facilities

the bed was very comfortable and the food provided for breakfast and the evening meal was very good

the breakfast was delicious

lovely breakfast in the morning

good breakfast and welcoming hostess, who followed covid-19 protocols and wore a mask when close

some kids were brave though

stunning location, spotless and clean pool with a perfect temperature, small details were perfect - beach towels

very nice view!! good surf breakfast in room without extra charge pool/whirlpool

there is also a heated infinity style pool and hot tub but the weather was a bit cool to use

the room was lovely, the pool was perfect and amazing views to the sea