i wanted a spa treatment and day one i couldn't find anyone to help me, i went to the spa several times, there

buggy, spa massage and breakfast were really good.

personal at reception and spa were very friendly, some of the rest should learn

of with few exceptions, at least the looks at the higher level are well taken care of, also the spa although

spa (from the treatment to the kindness of the employees) and the restaurant food (which was always

rooms, great views, well equipped kitchen, good beds, helpful and friendly hosts, quiet

the house is marvelous and very comfortable (also for families with small kids

view, a lot of space, 2 bedrooms, well equiped, very clean, washing mashine, parking place, good breakfast, the

liked the peace and quiet, the privacy, the stunning views, all the birds, the well equipped, kitchen, outside

the house is marvelous and very comfortable (also for families with small kids

there was some party in the near spa with loud music till midnight

location is across from a public pool/spa and there was a lot of traffic on weekend.

stayed in the chalet - which included a small kitchen - which was nice

full kitchen was great, but missing some basic ingredients for real cooking (oil, spices and such)

good relaible wifi

no body soap in the bathroom. the french toast is not an option for the free breakfast.

in) was not very helpful ot welcoming; except security guard who helped us at night with luggage; breakfast was

spa and restaurant were both shut down, and the location made it difficult to get food otherwise

morning you could hear the workers, the hammers restaurant is not working anymore neither the spa (wrong

our kids enjoyed the pool

the pool/jacuzzi was a nice place to relax

was beautiful, security was nice, neighborhood was quiet, room service was well provided

the included breakfast was amazing

the breakfast was marvelous - eggs, plantains, rice, and beans. filling and tasty breakfasts.

the breakfast was filling, and there was some limited secured off-street parking

parking not comfortable. no running hot water.

good breakfast, and off-street parking available

good wifi, clean room

breakfast - although i only ordered fruit (you have to book the night before), it was very poor -

breakfast and location were fine

the breakfast was good--especially the omelette and the typico (rice, bean, egg)

breakfast was basic

parking is a little inconvenience because you may have to shuffle cars

offered us a private parking, the personnel was very nice

the breakfast tipico is delicious and prepared with love

parking situation

the hotel has a bar next to the entrance, where you can sit and get some beers for a small price

name on booking.com does not match name of hotel. profile says there is a spa - there is not.

typical breakfast with coffee : totally delicious ! nice and warm staff

no good onsite parking, it's a super narrow alley and you have to leave your keys with the front desk in case

excellent location, great breakfast, friendly staff

the shower gel smelt of bubblegum ud83dudc99 breakfast included - either continental or typical

the room was great - very spacious with a spa bath and well lit with an interesting configuration

they gave us a suite for the price of a standard room but the spa was not working.

the breakfast wasn t so good

i like the staff and the room service. my room was always clean and organized.

also has a decent restaurant and bar with seating outside by the front sidewalk

however, would not recommend any of the spa services to your room, not good quality, not worth the price

free parking spaces (at another hotel we stayed in downtown early on in our trip, there was no free

nice place v central. bar and restaurant open 24 hrs big room coffee maker. helpful staff

my room shared a wall with the neighbouring bar and it being a friday night it was noisy so i had to use ear

the parking is excellent

elevator access to restaurant, bar and garage

gym was closed and there were not other amenities offered to guests besides the free breakfast

the staff was incredible, we also appreciated that they had a parking garage

we could not get the food and drinks we wanted because the kitchen was closing, we ended up getting an uncooked

on site parking very useful, given the heavy san jose traffic

was very comfortable, although the bathroom tile and spa were old and marked

the facilities listed a spa but there wasn't one.

room with a huge spa bath and shower

spa bath, location, food and terrace.

it had onsite parking

the service was excellent and the breakfast was good.

our room was above the kitchen, resulting in a lot of smell

there wasn t no room service

30am each morning, and the smells from the kitchen were strong from this time also

room was next to the kitchen, so noise from staff

even in front there is a casino where you can exchange dollars to colones and on the side a supermarket for

the breakfast is simple, but enough

kids were crying

good price- included breakfast, drinkable water. right in the city center.

enjoy the breakfast and the coffee is strong and tasty

the spa was closed due to covid as was the hot tub

the pool was empty

hotel needs to improve the pool and jacuzzi

every staff member was involved in the new year eve event preparations, the restaurant and the bar were close

the provided only a bar of soap in the bathroom

and the staff is great they also have nice spa packages

there are always activities in the restaurant area and also a spa and massage place

wifi wasn t the best in my room :(

note from the kids: wifi is poor in the apartment

the room was really small, restaurant/bar was a bit pricy, no laundry service available

booked it for the spa

the spa and gym equipment was not good the thread mill was not working

spa and gym needs work and needs to work

lots of storage space, breakfast was okay, and having a spa and gym was nice.

they have free parking, which was a plus for the location

overpriced for what it really offers, deluxe room with spa bath we booked was all mould on the ceilings, hairs

great bar and breakfast

excellent breakfast lunch and dinner served at hotel castillo

no clothes iron available. wifi is good, not great.

didn't close properly leaving an inch gap in one corner and letting all the noise from downstairs bar in which

free private parking and the personal so nice

the breakfast was amazing (gallo pinto was exceptionally delicious)

location, free parking, lobby, staff, room service

is well located, walking distance to the main pedestrian street and restaurants, it also has parking facilities

bed and breakfast was good

breakfast was good. would have liked some protein bacon or sausages. no pool or sun lounge area.

my room had only 4 english language channels, fox news, golf, nfl and an adult channel

the bar is easy going, and if you've got a room it's simple charging

bar tenders always smiling and ready to help also, security guy, bell room , reception everyone

the parking is in the street in front of the hotel

we enjoyed the spa every night and my kid loved the pool

have stopped having a spa since covid but it's still marked they have a spa

spa second floor lobby

the wifi worked pretty well

the furniture and setting was lovely, they had a gym & the breakfast was great

location. ambience of the bar and restaurant

the bartenders at the bar was so welcoming, as was the staff at the reception worth a

i had read comments from people complaning about the breakfast

dunn inn is across the street from a casino

no wifi issues

location, used the spa and got a massage which was nice (the spa is just one room by the way) and the staff

the masseuse is alright, but the spa they advertise extensively is a really tiny little room

they got rid of the fill breakfast buffet

or my group but very obvious what is going on - there is a sex toy menu in your room next to the room service

need atm machine on site with the casino.

a spa is missing for a hotel like this

loved the little pool and gym too

rooms are clean, pool and bar are nice.

pool and gymnasium are available

the bar staff gave me the hot water happily

due to covid the gym and spa were out of service.

swimming pool would have been nice, but perhaps a bit too much to ask in a relatively small urban setting

the bar and restaurant are gorgeous with a gatsby flair

gym wasn t the best

the restuarant and bar are beautiful and the food was excellent

excellent good value laundry service with same day delivery

the house is very beautiful and they have a laundry service

quiet, comfortable good value room. nice breakfast

very good breakfast

bar and restaurant in the house

) with spa pool

the jacuzzi spa was quite cold

the pool and spa was quiet and clean

spa bath was unfortunately quite dirty with soap scum

the restaurant and bar food is excellent

great breakfast. good value.

breakfast, pool, fast wifi, great location close to the park and costa rican art museum

big, free parking

the gym was good

there is secure parking which was great before we returned our rental

- only one of the heating elements of the kitchen stove worked

- the pool is much smaller than it appears in the photos

the shared living room and kitchen areas are especially large, making it very comfortable to spend time together

the large grassy areas are nicely maintained, and the pool is refreshingly cool

the view and the pool.

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

very poor breakfast. good service for only club members.

i liked it that they had toast for breakfast.

everything else on the breakfast bar was off limits

should have an american breakfast on the menu because a lot of canadians and america's visit there

has trails for birdwatching that does not disappoint with a waterfall on the property great breakfast perfect

breakfast was great

remote peaceful location in the mountains excellent dinner and breakfast very welcoming

the breakfast was amazing and the fruits were perfectly ripe.

delicious food for the included breakfast

tow a spa that they talk about is a jacuzzi size of a tiny bathtub

there is nothing in a 2km radius, just roads the hotel also says it has a spa and a gym

good breakfast and wifi

the wifi was pretty decent, no issues there

the hotel also has an outdoor hot tub and gym (treadmill, cross trainer and mats) and the breakfast included

was super friendly, 24 /7 room service, you get a great comfy room for a good price

room service and most of the staff were lovely!

we also enjoyed eating at the japanese restaurant and playing the machines at the casino

spacious and clean rooms, good shower, great buffet at breakfast, we r vegans and we didnt miss a thing, plus

pandemic time with less attendance, we were given the standard room for one, surrounding many kids next to us

floor with the suite is shared by the rooftop balcony and gym

m the next day there were kids running around

other than the hotel restaurant and uber eats - i was pretty limited - not even a pool or game room -

breakfast isn t the best

no pool on site...cleaning gym equipment and upgrading the rooms

nice breakfast arrea at the pool with lots of choice

also they said we could use the gym next door

kitchen with electric stove, apt size fridge, microwave, toaster oven & more

that and a kitchen made life feel very low stress

very spacious and excellent location to walk to la sabana with kids

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

property was nice but not much options restaurants menu and no spa for the price offer is high price with not

no spa options and a variety of menu

the jacuzzi in spa is full of chemicals that produce a huge foam (looks extremely unhealthy/ unsafe)

the spa and pool area was freezing... we could not use it because it was too cold

wifi didn't work during my stay but hopefully they have that fixed now

some reviews said the pool was cold and small but that wasn t the case at all

gym with steam sauna open 24/7

prices are too expensive! room service food and beverage menu was not available in the room!

early check in accommodated