secondly we asked to book a massage and yoga class via their spa services the night before and unfortunately

the pool was beautiful and we managed an afternoon of relaxing before we head off on our tour

they were very accommodating to our early check in

and every time we needed it we had to ask the front desk to open the hotel gate, then open the parking gate,

was exceptional, the restaurant was amazing and catered really well for me as a vegetarian, the breakfast was

bar has an indoor playground for kids, which we had never seen before

bar has an indoor playground for kids, which we had never seen before

bar has an indoor playground for kids, which we had never seen before

slices are not safe for kids

pool slices are not safe for kids

lovely breakfast and shuttle from airport included.

friendly and helpful staff, clean and comfortable room, wifi and tv, nice garden area in the back, free tea and

hotel provides the free shuttle from/to the airport and the fiesta casino which is the meeting point for a lot

we arrived too late for the shuttle, the instructions were to give an orange cab , that worked out perfectly

was a nice secure parking area

breakfast was excellent, evening restaurant very good, staff was helpful

pool comfortable beds spacious room helpful staff clean facilities onsite bar & restaurant with

beautiful property with amazing staff. breakfast was delicious and freshly made. we loved it!

location to airport, shuttle, laundry, good food, clean place, great helpful staff

decent breakfast, good wifi across all property, very helpful stuff at the front desk and in the restaurant

the spa was incredible

special shout out to the service director, as well as georgina and her magic hands at the spa, and gael at the

part of our group visited the spa and really enjoyed it as well

ladscape and gardens, inner couryard with fountain and ceramic tiles, the kind staff, the great spa treatments

it has amazing restaurants a 24 hr coffee shop and pizza all night ,a great gym ,and spa available

spa was not on and pool was to cold

no step in and shower is in corner spa tub

main pool and spa area was not operational during our stay, something that we were not made aware of prior to

in the middle of no where you need a car spa water was cold only one ice machine for 248

presidential suite, the room was huge and included facilities such as jacuzzi, sauna, balcony, kitchen and very

hot tub and pool very cold walls very thin

property; microwave, refrigerator, and stocked coffee maker in room; good wifi; helpful & friendly staff; decent

loved the bathtub design in the room and the little kitchen

nice hotel, great breakfast , good pool. walking distance to heredia. would stay again

huge, very clean, quiet, good wifi, parking, simple kitchen facilities

reception clerk was very nice and helpful about car parking

close restaurants and convenient to airport w free shuttle or parking

lovely, clean, simple hotel. close to everything and great free airport shuttle!

the pool is clean and refreshing

staff really helpful and had secure parking for hire car

very relaxing terrace over the golf

it s location is perfect for playing golf , and the staff is wonderful.

and fabulous views of golf course and mountains

great breakfast (a bit pricey at $10 per person, but kids eat free)

we were provided a delicious breakfast in the dining area overlooking the golf course and walking trails

was freezing, too cold to use, even the spa bit was so cold, was a shame as we wanted a pool to use

the pool area was very nice but the spa was not on

the pool and hot tub was nice

wifi in my room could have been stronger, as i was on a work trip i had to have a few video calls

tiny bit awkward to use the kitchen when the staff are in there and i just wish i knew more spanish so i could

we had meals and use spa services

quiet hotel with a good outdoor pool, small spa and gym

the staff were friendly and the spa treatments were relaxing

i loved the pool area and the fact they had a casino, gym, and a spa on-site

nice bar poolside

breakfast was delicious and beautiful, plant filled area

staff allowed me an early check in

for a bit extra money, they did my laundry - perfect for a backpacker like me :) so if you searching for a nice

balance between quality and price with a nice room and a very cute patio where they serve a nice breakfast

cool old building, offered breakfast to go in the morning early before our flight (before the official breakfast

free breakfast, pool, ambiance, friendly staff, free shuttle to beach, well maintained

down facilities, no free shuttle to the airport after 1 pm (advertised as free 24-hr shuttle), no laundry, awful

great pool area

was disappointing that when i asked for an early check in by just an hour they could not accommodate

wifi cut off around 11 pm until about 4am, guessing they try to save energy because they think

but we actually took a walk at night with no issues and they provided a free locked covered parking area when

the private parking was a huge plus

location and the interior, free car parking

helpful and friendly staff, tasty breakfast and nice style of interior in common areas

parking lot was full of hen we arrived but friendly hotel staff quickly arranged for a private

it was perfect as the spa is amazing

spa was amazing

loved our spa services but most of all loved the gardens

the spa and treatments were a wonderful extra luxury

pool/jacuzzi to ourselves most of the time and my daughter and i enjoyed a full 90 minutes in the spa (which

great staff, comfortable rooms, close to the airport, even the breakfast is awesome

everyone was so accommodating! wish i could of stayed long enough to enjoy the pool and hot tub!

with family, which means a lot when i am visiting a new place for the first time with four kids

favorite part is when the owner of the hotel, originally from canada, stopped by and asked if my kids would like

5) wifi worked well in my room and the common areas, including the pool

there is a huge spa tub ud83dude0ai n the room

nice shower and a spa bath

the pool is great and we were able to order a massage at the property they helped us organize

maybe take the room curtains to the laundry...

we used the kitchen one evening for dinner and having the full kitchen was perfect

pool waa not apt for swiming

pool was a hit with the kids

first stop off from the flight with young kids

the garden is so beautiful, the rooms, restaurant and pool are simple but ample and clean

the rooms were beautiful with their spanish style furniture and balcony overlooking the pool

pool areas was nice as well

breakfast was hearty and delicious

tranquil setting close to the airport was heavenly, with the beautiful garden area, immaculate pool, and covered

hostel near airport, really nice people and service, great breakfast and full of nature

surrounded by nature - there is also enough space for running around if you intend to come with kids

a breakfast package would be a kind idea to be provided, especially when kids are also guests

my kids enjoyed ping pong, pool table, and playstation as well as

when we ask to move room because of the loud kids next door and also how easy it was to have our pet with

staff was accommodating when we ask to move room because of the loud kids next door and also how easy it was to

staff, clean hotel, modern, free safe parking

well equipped & comfy, nice vibe, delicious breakfast

great food at restaurant and room service as well , beds are much comfortable and staff very kind and helpful

location friendly staff good facilities including simple restaurant, gym and pool very good

the bar and casino

i was given a great service at the bar by a gentleman named george

wifi was strong on thr 3rd floor

the spa center is perfect too

spa treatment for tumeric wrap was amazing

could not view spa menu or restaurant menus on the tv

contains four restaurants on site with one open 24 hours, 24-hour room service and a full spa and hair salon

spa & sushi restaurant

well appointed, pool area, comfortable rooms, totally non-smoking, friendly and helpful staff, close to grocery

nice city hotel shops and restaurants walking distance nice pool and good breakfast

breakfast wasn't brilliant

nice pool

great location, spacious rooms, very helpfull staff, free parking and delicious breakfast.

pool, bar, staff are all top notch!

cool pool with hip bar and lounge

staff are friendly, the hotel surrounds a pool

it is a private little resort in a big city, they have a pool, bar, different lounging areas, you can make your

staff was very helpful, our breakfasts by the pool were quite nice, and parking was ideal

i didn't try out the pool or the spa treatments

spa was great

i thought a place with a spa would be nice

stay, close and food is great value and cheap, the pool was great

there is a pool, a game area where my teenage kids could play pool and a restaurant on site

self parking free on site with security 24/7

no room service after 9-10 pm and none before noon. great location in commercial center.

popcorn is free and plentiful in their kitchen

i booked it wasn t clear that the room didn t include breakfast, so i had to paid it additionally

i booked it instead of another one, besides the location because of the gym

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

arrived quite late and had a delicious meal and cocktail at the bar chatting to the staff, v friendly

smelled musty, wifi was horrible, no hot water the night i arrived

place, beautiful pool and restaurant, clean & comfortable room, great friendly staff, great wifi

really cool modern touches like having wifi so strong for streaming, they don't even need tvs in the rooms

parking was easy and the staff were all friendly - would highly recommend

good aircon and in a quiet place on the balcony above the beautiful pool where they have 2 inquisitive turtles

many lights in room did not work, safe and tv were inoperative, wifi was bad

front garden place is literally falling apart, although it doesn't appear so from the outside no wifi in our

and wifi was very weak during our stay

breakfast is good with homemade breads and jams

comfortable beds, good internet, exceptional breakfast

the hospitality was absolutely amazing - the concierges, parking attendant, housekeepers, and restaurant staff

the gym was very good and had everything i needed

the room was very elegant and clean, the wifi signal was great, and the breakfast was delicious

wifi was really bad

spa was wonderful

we had a patio overlooking the parking lot but also the mountains which was just fine

grounds, pool and indoor spaces

breakfast was wonderful pool amazing gardens beautiful as always staff very friendly and helpful

the breakfast was terrific, too

gorgeous pool

free parking and breakfast was decent too

swimming pool, large hot tub

there is a gift shop and restaurant on site and room service is available as well from 4 to 10 pm

beautiful decor, breakfast was great, rooms were very comfortable!

coffe inside the room, breakfast, silence, parking in front, internet wifi, dinner by cheff

shower took a long time to run warm water no english tv film channels pool very small

my morning breakfast was perfect for me and is open early, which gave me the opportunity to eat before my

pool area looked like it had been neglected for a while (i

the person running the bar and restaurant very nice and accommodating

beautiful swimming pool and hot tub and the rooms so comfortable

i feel safe there for my kids to roam around and o don t

safe, free and ample parking

nice place, great gym

there, however, the man in the parking lot willingly advised us

no such thing as a wellness spa on the site

hotels doesn't say the truth about the facilities : there are no spa facilities, no television, gym room is not

staff were very kind and helpful the breakfast to order was excellent safe place to park my car, and free of

the staff, location, and breakfast were very good.

breakfast cooked to order off menu

the elevator to the pool and spa was broke

bed was comfty and big.. shower was nice too. fast room service.

perfect breakfast

pet friendly for a price

pet friendly

the spa treatments are available but there is not a practitioner on site so has to be prearranged

wifi router was not working and i could not connect to internet from my room

we had to figure out how to unlock the main entrance door and then get the parking lot gate to work so we could

staff at the reception and in the bar is friendly

in the bathroom, insufficient pressure in shower, poor room service, quality of food and general quality of room

everyone was very helpful! btw the spa downstairs had a great masseuse!

we loved having a tub in the room and enjoying the spa and huge swimming pool outside

also the spa on site was really nice

excellent service, wonderful hearty varied breakfasts, clean spacious rooms, shower, hair dryer, coffee maker

here before but have not used the spa services including the nail salon which i highly recomend

location and breakfast

shb wasn t just a hotel, it was if we were staying at an art gallery as well and the breakfast was amazing

laundry system was good

wanted to drink at the bar and the waitress wasnt speaking english, also we got not ao good

they were accommodating with a late check out as well

the spa facilities are very good

poor wifi connection

our kids enjoyed the pool

the hotel offers excellent breakfast and has parking on the site

good location, nice pool. quite a few birds.

are very clean & the maid severe is exceptional / the workout facility pool & spa are outstanding

pool was heated which the kids loved

location is good. wifi is good. pet friendly.

appartements with good size kitchen, save parking lot, excellent priced for the size and

we checked in the kids were excited and running around checking the room out mind you it was 1:45 in the afternoon

i had dental surgery got a milkshake at the bar it was great ordered one with room service it was7

room service was quick, if overpriced (usual for these types of hotels)

super comfy beds, great pool, there is a gym, nice breakfast and friendly personnel

early check in accommodated

clean and nice rooms with good standard. the room service was great!

the jacuzzi in spa is full of chemicals that produce a huge foam (looks extremely unhealthy/ unsafe)

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

no spa options and a variety of menu

the spa and pool area was freezing... we could not use it because it was too cold

property was nice but not much options restaurants menu and no spa for the price offer is high price with not

i liked that i could use the small gym next door that had some weights, an elliptical, treadmill, bike, and

we were awoken multiple times throughout the night by a families screaming kids

spacious and clean, great kitchen to cook and lovely staff

we stayed in a suite with a full kitchen, two bedrooms with the most comfortable pillow-topped mattresses we

my suite had a little sitting area and kitchenette; the bed was comfortable

the room came with comfortable beds, excellent wifi connection, refrigerator with mini-bar, and shower with

girlfriend and i had an amazing time, the staff, the room, the gym, the balcony, the food, and the amenities

wifi signal was poor in the room.

m the next day there were kids running around

didnt have swimming pool, gym too small