location, rooms and pool

was pleased there was wifi available

enjoyed several meals by the pool

issues with the wifi for 1 day but the staff did get it worked out after a couple complaints

the pool could use more maintenance

food was great at restaurant and the pool was very clean, well maintained

the pool was nice and the food we had at the restaurant was delicious

internet was not good and access to wifi was spotty at best

there was noise until 10:00pm by the pool and on a bar nearby until 11:00pm

the room was of a nice size, the ac worked well (and it is needed in retalhuleu) and the wifi was fine

pool was excellent

not good wifi . water pressure was low.

mayan sauna, plenty of outdoor seating/chill out areas, reasonably priced drinks/food, clean kitchen available

wouldn t recommend the laundry service

the kitchen is spacious with all the necessary amenities

there's a reasonably priced on-site cafe/restaurant serving wholesome food, laundry service, sauna, guest use

nice communal kitchen

it was deafeningly loud and, ironically, only provided power to the spa and common areas for the student group

liked the traditional breakfast

cafes are a 15-minute walk away, it was frustrating that the staff refused to provide any after breakfast ended

loved the temazcal and the breakfast

really enjoyed their typical guatemalan breakfast as well

spa was out of action, you had to pay for the sauna

the breakfast was amazing

i think the stuff should tell that everyone during the check in and also the wifi passwort

), use the canoes and there is also a laundry service

a bad experience with the hotel doing laundry

there was no restaurant or pool

the pool and the view

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

place, gym available, huge roof terrace, nice hammocks, great wifi, super relaxed, central enough, very

rooms were quite warm and the showers didn't have hot water. wifi was not very good

place, gym available, huge roof terrace, nice hammocks, great wifi, super relaxed, central enough, very friendly

laundry service returned quickly and smelling lovely

good views from the rooftop where there is also a well equipped communal kitchen to be found

very nice hotel, very good gym, excellent breakfast, magnificent roof top, very friendly staff

there s also a well-equipped gym they give you passes to which is next door to the hotel

bed is so comfortable, the sheets were clean, the shower has hot water, the place has parking lot, it has gym

the food in the restaurant is excellent and free gym pass for next door s gym makes it good value for money

the pool is not for lounging around

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

location is okay, what is great is that through the parking lot there is access to the lake

cozy, cheap, good pool, amazing location, super kind and helpful staff

wifi access is very poor but didn't bother us much

swimming pool, sauna, jacuzzi, free water

excellent food. very nice outdoor pool. lovely paths down to the lake.

the kids enjoyed the pool

outstandingly managed property with a large span of gardens, a great swimming pool, and breathtaking beach from

the kids enjoyed the pool

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service,

the place being so awesome i wished there was a spa pool

there is also a small swimming pool nestled within the garden

comfortable, and the kitchen was helpful for our early morning volcano summit

they have a kitchen up the stairs

nice pool

the pool is beautiful

area which we weren't aware of, and on one of the days there wasn't enough beds/seats around the pool for everyone

i stayed in the beautiful new a frame with pool

i loved the pool, the staff and the food at the

it has a gorgeous pool, hot tub and sauna

truly lived up to its name ud83cudf31 the beds were super comfortable and i also loved the spa style bathrooms

they have a spa although the front desk staff didn t say anything about it

beautiful gorgeous setting, clean best breakfast in tropical garden! ;)

(if you book directly, the breakfast is inccluded)

room too close to the kitchen so was a bit noisy.

at breakfast the restaurant informed us they had not been shopping and had only eggs

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

there is no breakfast provided and/or available in the morning

breakfast is provided at a low cost and is delicious

eco-toilets clean, hot shower available (everything has wonderful views on the lake), good wifi in reception

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

spa was not 100% functional and sometimes food would take too much time to arive

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

the heavy metal beat from the bar across the street was very loud

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

very friendly and helpful staff, great bar and restaurant, comfy beds.

the showers are good, strong wifi and nice breakfast

i had a great breakfast every morning

friendly staff, great amenities like yoga and free breakfast

great for solo travelers - the lakeside bar is fun but relaxed, live music and good food, staff from all over

the room comes with full breakfast included

not big breakfast but more than enough

the two breakfast options are great, a classic local one with beans and fried banana and a classic one of

great location, great breakfast!

there’s even a kids playroom

i looked forward to coming home each night and relaxing in the pool and room

mine even had a fireplace which was a nice touch to a rainy evening one night

room was beautiful and we had a good time at the pool

haha the breakfast each morning was phenomenal

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

there is even a window to let the lights in - the breakfast is very basic ( eggs or pancakes) -the toilet

all good but breakfast in the room was nice

clean, staff very helpful, parking available, good traditional breakfast.

- the staff is really helpful - the free parking

clean, staff very helpful, parking available, good traditional breakfast.

we ate breakfast every morning and paid for the dinner every night

all the conversations, and fantastic dinners with them at their very unique small restaurant / bar overlooking

jochens cooking and bar skills will please you with the most delicious food including one of the best

people and 2 beautiful dogs (one which will keep you safe ate night by accompanying you from the bar to the

only the wifi in the room is a bit slow

the hotel gym could have been better.

and we enjoyed the sign up sheet for a time slot to prevent gathering in large groups at the pool

location and custumer service gym

nice and hot pool

we really like the heated rooftop pool, couldn t get enough of it

also there are spa treatments like sauna, massages, hot tubs and swimming stops

the wifi signal is spot on everywhere

didn't like that there's no room service

breakfast included the food served in the restaurant is quite bad no room service the beds are extremely

wifi is a bit slow in the rooms

we loved sitting in the outdoor kitchen, which was very well stocked, unfortunately it was too windy and cold

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking

lee and elaine will let you do a load of laundry in their washer

the outdoor kitchen was perfect

the kitchen was pretty well stocked and had everything we needed

as i have adopted kids of color that is not something i appreciate

wifi only works at some areas but that is what i wanted

the family dinners are a must :) laundry service is good and fast (external lady)

no laundry facilities

went to this hostel with my adult kids and husband and we really enjoyed it

the spectacular lake and mountain views and the luscious gardens set with a solar panel for the pool and veg

be sure to have your room in the main hotel and not the annex, which is overlooking the parking lot

included breakfast delicious

nice pool

i ll miss the lovingly prepared breakfast overlooking the spectacular lake and mountain views and the luscious

breakfast was not included as it is in most hotels we have stayed in

there is no spa in the hotel. and the low-level massage by an external source

needs better wifi and a little upgrade

pool was very warm

at front desk, how they cheat saying that no kids are allowed on booking to force you to go directly to them,

room service was also not good

breakfast was good as well