hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

the breakfast was home cooked in the kitchen and delicious

the grounds were nice and clean, our kids enjoy to visit with the dogs coco, oso, max and sol the cat

kids friendly place

didn t like that there s no kitchen at the rooms, and also that they don t have a restaurant

wifi in room 1 was quite weak.

lovely spa treatments too

spa was amazing

it was perfect as the spa is amazing

loved our spa services but most of all loved the gardens

the spa and treatments were a wonderful extra luxury

nice shower and a spa bath

there is a huge spa tub ud83dude0ai n the room

everyday a new delight awaits you for breakfast

breakfast and dinner were absolutely excellent

talk with our hosts, very spacious room, and very tasty healthy, selfgrown breakfast incuding selfproduced bread

spa bath & shower with hot water for a change

being there is like a spa experience, you leave feeling absolutely refreshed

we truly loved the gardens and the pool, and the waterfall nearby

excellent servis, typical breakfast, swimming pool, very helpful staff.

although we didn't get a chance to use it during this trip, appreciate the hot plate and kitchen supplies in

the owner was very friendly and prepared a delicious breakfast

breakfast was super tasty

there is also very nice garden, we had our breakfast there and it was delicious

nice location with fresh air in the mountains; good breakfast and helpful staff

the breakfast is very delicious

secondly we asked to book a massage and yoga class via their spa services the night before and unfortunately

very relaxing with lovely grounds and pool

we loved the breakfast the jacuzzi the garden and the coffee tour

the pool was amazing

we wanted to do some laundry but they made it so complicated that we didn't do it

i'm not a swimmer but they do have a small pool too

very peaceful and quiet, super clean, excellent breakfast. very good value.

clean, very nice hosts, good facilities, nice warm water, good wifi, beautiful birds, breakfast served

clean, very nice hosts, good facilities, nice warm water, good wifi, beautiful birds, breakfast served

was wonderful and in a beautiful outside kitchen area with lots of birds to watch

pool waa not apt for swiming

the plates were dirty, we couldnt even use the kitchen because was dirty too

wifi was a bit unreliable at the upper levels

room. the pool is cold. maybe can you change that. warm pool

the pool and jacuzzi

did not advise me not to stay underneath the bar with my 4 year old

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

breakfast offers a variety of choices and is delicious

only thing was that the parking situation was a little confusing, as there is parking available but it s a

wifi is not very strong in the rooms

the staff are very helpful, rooms quiet, beds comfortable and good wifi

i also want to thank the staff, darwin the manager went above and beyond to help us with not only parking (which

is welcoming and helpful location is great bed comfortable and breakfast is delicious

friendly staff, breakfast was great

nice atmosphere, good breakfast for a fair price.

the breakfast was decent, the location is perfect, just 6 minutes drive from the airport

breakfast was delicious and beautiful, plant filled area

only negative we had was that we needed to leave before breakfast opened at 6:30

rooms were comfortable, they have free shuttle from the airport, is convenient and includes parking at no cost

the pool is great if you are travelling with small kids

shuttle to the airport. great central location for cafes,restaurants, parks. great hot showers.

room was very clean and the pool area was very nice as well

the property was gated and free parking was available

had a very early flight and they took us to the airport and made sure we got a little breakfast before

very relaxed and comfortable with a nice bar and restaurant

the wifi is horrible almost everywhere around the hotel

when you enter the parking lot you fell like entering a paradies hidden in the city

breakfast was good and served at whatever time we wanted

setting with lovely pool soft bird sounds and beautiful spot to sit and enjoy breakfast, staff very friendly

surrounded by nature - there is also enough space for running around if you intend to come with kids

tranquil setting close to the airport was heavenly, with the beautiful garden area, immaculate pool, and covered

breakfast too small and the room i was in didn't reach the wifi

bonus for the delicious breakfast and the timely airport shuttle to sjo

the breakfast is buffet and honestly surprisingly good

provided a delicious breakfast, it's close to the airport, solid wifi, airport vicinity pick-up / drop-off and

beautiful garden. wonderful breakfast. great hostess

wifi password they gave me to call from the airport was incorrect so just make sure you verify with

beautiful garden and pool area

restaurant and bar were closed for business all day on sunday 1/21/19

charge pet fees for service dogs, which is either unethical or illegal

wifi is available in the common areas but the signal is poor in the room (505)

offers free shuttle to airport and had coffee ready at 4 am for our early flight

the spa facilities are very good

good location, nice pool. quite a few birds.

the grounds are beautiful and breakfast was lovely

bunk beds for the kids and cats around property

theres a bar / restaurant1 min down the road

wifi was a little bit weak

our room was on the ground floor with a small terrace overlooking the gardens/pool

husband collected the hire car easily the next morning while we swam in the pool

the garden is so beautiful, the rooms, restaurant and pool are simple but ample and clean

first stop off from the flight with young kids

i was not impressed with the spa services i got

the rooms were spacious and very good

spa experience is exemplary

the spa service

covid-19 affected the spa and massage appointments. almost had to book a week in advance

spa was great

i thought a place with a spa would be nice

i didn't try out the pool or the spa treatments

kids loved the pool

kids loved the pool

ladscape and gardens, inner couryard with fountain and ceramic tiles, the kind staff, the great spa treatments

it has amazing restaurants a 24 hr coffee shop and pizza all night ,a great gym ,and spa available

part of our group visited the spa and really enjoyed it as well

the spa was incredible

special shout out to the service director, as well as georgina and her magic hands at the spa, and gael at the

main pool and spa area was not operational during our stay, something that we were not made aware of prior to

spa was not on and pool was to cold

in the middle of no where you need a car spa water was cold only one ice machine for 248

no step in and shower is in corner spa tub

was nice, great selection of restaurants onsite, the gift shop was a perfect addition and my kids loved the

the wifi was strong

the room was clean and comfortable, the pool was quiet and refreshing, and the grounds and gardens were maintained

tiny bathroom. wifi only works outside the room.

really near downtown, privacy, parking in front of the room, really silent.

the garden is nice, worth to walk around and sit by the pool.

very relaxing terrace over the golf

location and very nice owners they even took my daughter to the nearest gym , nice view of the gulf

the view of the golf course was great from the foyer and from the room

safe parking inside fence

and fabulous views of golf course and mountains

the pool area was very nice but the spa was not on

was freezing, too cold to use, even the spa bit was so cold, was a shame as we wanted a pool to use

i appreciated hotel pool, good breakfast, fast and stable wifi

wifi didn't work well in our room so we couldn't be in our room when we wanted to speak to friends

the pool looks like something you would see at disney world and the house is on a golf course

i loved the pool area and the fact they had a casino, gym, and a spa on-site

quiet hotel with a good outdoor pool, small spa and gym

we had meals and use spa services

the staff were friendly and the spa treatments were relaxing

had free wifi and apparently the room they put us in has a known issue with wifi

nice breakfast, nice pool, nice staff, great location, easy transport to airport or city center, kids

comfortable and spacious- rented the 2 bedroom suite so the kids had their own room and bathroom

arrived early unexpectedly and a room was found for us even without a requested early check

close to the airport , nice modern rooms with wifi and breakfast was the best!

free parking included which is usually not common for hotels close to airports

food at the restaurant was marvelous and the free breakfast ample

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

value with shuttles and breakfast included

very close to the airport; shuttle: free shuttle from the terminal to the hotel; pet policy: a reasonable pet

we didn t stay long enough to check out the pool

maybe the remote parking

when we ask to move room because of the loud kids next door and also how easy it was to have our pet with

nice clean and modern rooms, great wifi, decent gym, and their restaurant was great (i recommend the octopus

staff was not so friendly at the restaurant, front desk and room service

like the location easy access get in and security parking also good customer care always restaurant staff very

bed & shower were perfect! breakfast was very nice!

nice city hotel shops and restaurants walking distance nice pool and good breakfast

well appointed, pool area, comfortable rooms, totally non-smoking, friendly and helpful staff, close to grocery

always use holiday inn express and they have kitchenette

location, breakfast, comfy bed, clean room

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

breakfast was very good

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

breakfast could be better

a basic breakfast is included

easy, free parking

i initially had trouble connecting to wifi but got it sorted.

rooms were super nice and comfortable, plus is walking distance from the mall and the casino is

parking garage and lots were all completely full when we arrived so had to park in a weird way

breakfast was excellent and the bed was really comfortable.

could not view spa menu or restaurant menus on the tv

we went to the spa and could tell it hadn't been used properly in a long time (the sauna wasn't turned on,

contains four restaurants on site with one open 24 hours, 24-hour room service and a full spa and hair salon

spa treatment for tumeric wrap was amazing

the spa center is perfect too

coffe inside the room, breakfast, silence, parking in front, internet wifi, dinner by cheff

clean and modern room with very cozy bed, good breakfast

is small but the rooms are very comfortable for the price, breakfast is nice too, and there is a bar & restaurant

the pool is very small

is great family run hotel with comfortable accommodations and free breakfast

the room service caprese salad was not good hot water was temperamental.

breakfast included with the reservation was awful, so we order from the menu, however my husband

are old and gym area lacks key equipment

great breakfast buffet and good room service

loved the room service food and delivery was fast

the rooftop pool and upper-level gym/fitness center are wonderful

gym had broken equipment

a bit noisy at night due to the bar beside the pool

artwork everywhere, great beds and clean, clean, clean! outstanding breakfast that starts at 6!

airport), great wifi, clean, nice breakfast buffet, helpful and friendly staff, free underground parking,

great views, comfortable room, fantastic breakfeast and pool/spa highly recommended

finally, their breakfast was incredible, highlighting local cuisine

tasty breakfast

the pool and hot tub are lovely too

the breakfast included in our stay was delicious with fresh fruit, juice, coffee and a traditional

included parking seems to be extremely limited

staff are friendly, the hotel surrounds a pool

music around the pool and bar was a bit on the loud side for my taste

probably the location, but due to restrictions and it having a pool is a minor thing actually.

bar tender and chef are great

didn t see the spa facilities advertised but, in fairness, i didn t ask

good parking

breakfast was so tasty and they kindly cooked us dinner as well which was delicious

it was windy when we were there, so the pool felt too cold, but next time we will use it

the gardens and pool are well maintained as well and the views are

spa was wonderful

very nice pool area as well

cozy hotel with seating areas, bar and a restaurant with gorgeous window views of the garden

more if you're staying in the area); great gardens for the birds; very decent breakfast; good car parking; very

we had a patio overlooking the parking lot but also the mountains which was just fine

the spa treatments are available but there is not a practitioner on site so has to be prearranged

no mini bar as advertised, some of the main ceiling lights didn t work and it is located far from

swimming pool superb

the pool area makes you feel like you re on a true vacation it s the perfect escape

staff at the reception and in the bar is friendly