spa bath could have been bigger.

i chose a king suite with spa bath mainly because i prefer a walk-in shower and the room and bathroom were both

front-staff very helpful to myself, a senior. set-up wifi and then some!

limited parking.

construction right in front of the hotel and it was a bit challenging getting in and out of the parking lot

riviera spa whirlpool suite 310 had everything a princess could ever dream of

love the spa rooms

parking is easy

has a small gym and laundry room

i thought this hotel had a pool, but it was another with a similar name. confusing when booking.

all the space & the spa tub

free breakfast and pool for kids

there is some yellow sticky fluid on the laundry room floor, told them to clean it for three days

the gym and the pool was closed due to covid-19

terrible wifi connection in room

gym spa breakfast in sheraton

was great, my kids were able to swim and enjoy the cool breeze with the balcony door open

the room was clean and wifi was great

shift changes at the top of ur lungs lastly phewwww i payed an extra fee for a late check out

suite for a week when i got married on the sheraton side and i always loved the food from room service no matter

spa bath was hard to use spa bath was very loud tv is pretty old can't watch any streaming apps on

it was recently renovated and very clean :) the hotel has a starbucks, spa and gym open late ~ can't go wrong

the shower head does not work in room 401. there is much equipment in the gym

pet friendly

enjoyed the lobby that was open to the bar on one side and coffee shop on opposite side plenty of space for

whirlpool bath jets were powerful

the gym and pool are fantastic and rooms modern spacious and very comfortable

new and clean. great gym and nice pool.

it was quite an experience with my small kids and i tried to cancel my booking but i had travelled from far

it was quite an experience with my small kids and i tried to cancel my booking but i had travelled from far

super comfortable bed. spa bath was great!

rooms spacious and spa was excellent flexible could bring your own food

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

pool open late

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

pool and hot tub were acceptable but the sauna elevated it to a spa like feel

the hot whirlpool spa was 103 and the sauna was over 80 and sat on my towel while wringing out my bathing

is big, comfortable beds, clean bathroom, microwave, good size fridge, good wifi

kids running in the hallways

the pool is open from 6:00 am until 12:00 am which made my kids very happy

wanted a spa getaway but the spa is under renovation and the site unfortunately did not relay this

excellent spa alas one has to

when i went to spa at around 6:30pm, it was closed already

t like you had to book a time slot for the pool would have been better just to be able to go

the bar and lobby was very nice

gym was small but had basics for workout

free wifi is slow as molasses other hotels offer better wifi for free

) free breakfast, free parking, gym

i liked that it was pet friendly and in the markham region i needed to be.

room, pool area, gym, breakfast was really good the room was spacious and very comfortable

the employees were kind. the atmosphere was inviting and my kids loved the pool.

as : very nice bar, pool, fitness room, water in the room, clean sheets, netflix on tv (the kids loved that),

it has the perfect location just across the parking lot of the mall

wifi automatically connects

very clean, pool water is nice and warm and the gym is nice my kids enjoyed it.

loved the spa bath the tv clean room comfy cozy bed and how they kindly gave us an extra hour to stay because

was quiet and clean. room was a spa suite. clean and bright. enjoyed our stay.

spa room was amazing, the spa tub was very comfy and everything was in working order nice and clean

i really liked their staff and their hotel was very clean . the pool was relaxing .

the room and the pool

- except the pool

breakfast comfy bed helpful staff

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

nice hotel with swimming pool and great parking option. it was clean and comfy.

the room was big and the bed was really comfortable. the staff was friendly. the gym was big.

no shampoo, just bar soap

rooms were clean, staff was friendly, and the wifi was great.

almost 500$ for 2 days and only the wifi was free

room atmosphere, swimming pool, location

pool was great

loved the king spa room.

the breakfast staff, irene and thaddeus, were amazing. the spa was excellent.

great twin beds. loved the pool & spa as well as the excellent breakfast.

spacious rooms and great spa suite.

i liked the spa suite we were in and also the cleanliness of the hotel.

the gym was filthy and mirrors full of stains and spilled things on machines

from hustle and bustle we were visiting canada's wonderland perfect choice big hotel and free parking was

only drawback is room service forgot to put in shampoo and had to ask the front desk

we came just to have a night away from the stress of work life and kids

better breakfast

outdoor pool was not available and a bit disappointing and spa was not available 2 days/week which should

the spa was closed 2 days/week which should also be noted online for those booking online

my massage at the spa on location was everything i needed n

the )included) buffet breakfast was delicious

breakfast was good

was please with the room and girlfriend enjoyed her spa treatment as well

jennifer at koana spa was amazing

nice quiet location. spacious rooms. super helpful staff. decent spa and pool

consists of a hotel and spa (closed during covid-19) and a motel

the spa is a gem and the ladies there were fantastic

spa was not working and we hear for two years

the room was so fresh, bright, trendy decor and very spa like

the smell got so bad i had to pack my kids up in the middle of the night and find a new hotel

pool was so warm and relaxing

the pool was filthy and the hot tub did not work, it just ran hot water.

the gym was also very nice

room service until after 5pm for dinner only

snd complicated and very poorly labelled and explained and it was not a good situation with kids after a long

-front desk seemed a bit overwhelmed by the hockey tournament and the 50 + kids around so i understand but

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

spa bath was not cleaned, residue lining the bath that i had to clean prior to using tub

arrived and were told the room with a spa was unavailable due to water damage which was a lie

liked that we got to use the pool and spa and didn't get rushed out

the spa bath wasn't work in are suite. shower in bathroom was dirty

bed made a little noise, and the spa wasn't operational

the pool and spa was clean and at a comfortable temperature

found a used mask and dirty laundry in one of the drawers in my room so i am not sure how much cleaning is really

and the wifi was kinda going on and off at times

free wifi

the breakfast was wonderful, and the staff maintained the area to ensure that everything was hot and

description said there was a spa and sauna but could not find it

they opened the outdoor pool early for the kids to go swimming

the poolside bbq was great with a variety of meat and a large salad or baked potato cooked to order

added bonus they allowed my pet to stay

the kids loved the swimming pool the outdoor and the indoor. and the staff were awesome.

the spa was covered with tiles

the spa bath and their waffles

the spa tub was nice, the large room was nice. the desk attendant was pleasant

wifi worked very slowly on our devices

i would have anticipated at least a boiled egg with breakfast

parking fees were never disclosed before we arrived and we were charged a spa fee - another hidden

the spa service they have at this hotel wasn t open as the lady wasn t working that day

spa prices could be better. the one inside the hotel charges too much.

great facility , nice pool and spa

we also used the spa exhale , which tried to scam us and felt weird

contemplated staying an extra night to be spoiled by the comfy bed and plant based spa soap and bathroom

the pool and spa area was very small

is free was kinda late so we had to wait breakfast buffet is top notch (unlimited bacon), gym and pool were

also, we had a tiny king size bed for 2 adults and 2 kids

the hotel had everything i needed, room service, computers, printers, restautant/bar and complimentary toothpaste

free wifi was a little slow - but it was fine.

late afternoon flight taking off from toronto international and the late check out helped us have breakfast and

we needed it since we have two kids

can t get out of bed and turn the lights on without waking up everyone in the room there s laundry facilities

we needed it since we have two kids

to spa was locked

was dirty there was old bandages and hair floating on the spa also there was at least four signs to shower before

happy with the pool and spa which we used

they also had a spa in room

the spa area although small was well maintained regularly

the location, pool, spa and staff

had to call room service for a menu

excellent location with shuttle bus service from the airport

no spa. gym is small and swimming pool is small.

i had to use their room service at all times as i had used this facility for my 14 day quarantine and i was

there is also a spa on site as well if you need to unwind and relax

spa is superb

location airport shuttle spa swimming pool

spa open at 10 should be earlier.

location and pool.

the check-in process was slow and the room service was expensive

early morning shuttle was first-come, so messy. hard to find a luggage cart.

gym, no changing room or shower for the gym/pool

pool had a scum line around the surface where kids had written in it with

free shuttle to and from the airport. i called and they were there to pick me up within 5 mins.

the noise with kids running down the hallway early in the morning.

breakfast was more expensive than i expected, but the quality and taste of the food was good

we,including my kids, couldn't not sleep whole night

shuttle wait at the airport takes entirely too long

also we were on the same floor as a group of disruptive guests who allowed their kids to play hockey in the

staff service was amazing and fast, shuttle from and to airport every 30 min was wonderful

wait for airport shuttle 1st night

free wifi and breakfast pastries, plus 24h free tea and coffee

laundry facilities and gymnasium. breakfast basic but good. good shuttle service to airport.

a good location,so where to stay near airport,pool and gym ok ,had second floor so ok but planes do fly right

large room spa pools great

beds were awesome beautiful pool and hottub

beds, cleaning, room service

we used the gym, restaurant and guest rooms, and were happy with all of these

paid extra 60 cad to upgrade to club level for free breakfast and extra pullout bed in gaming suite

the lack of towels. no towels in room on 2nd day. no towels available in pool/spa area

spacious the room was, how well done the bathroom was, the gym, pool, spa and sauna were perfect

also, providing robes and slippers would make the experience of using the pool / spa much more comfortable as

bed was very comfortable. spa was very good. well worth the price.

spa was awesome

property, extremely attentive staff, loved the chic bar downstairs and the spa is lovely

the spa is always phenomenal

the rooms are beautifully designed and spacious

one small recommendation is to think about building a finish sauna in the large spa area.

the spa is fantastic as well as all the amenities

i enjoyed a prenatal massage in the spa as well and it was also excellent

didn't like that there was no spa services availableat the time

wish it had a hot tub. more spa availability

the spa was phenomenal

the hotel itself and the room was amazing, and the spa offered incredible massages

the spa is great

there wasn t availability in the spa unfortunately

breakfast way delicious, especially the sour dough pancakes

to improve: better menu better quality food larger selection of wines by the glass in bar on 17th floor better

hotel breakfast is a la carte, with moderate portions, a wide variety of choices, and delicious flavors

spa in lobby also excellent for manicure and blowout

clean, spacious

sauna , gym and spa looks very old and uncomfortable

have been perfect if i could have booked a massage but spa under renovation and in room service was fully booked

car, taxis, room service, luggage cart, etc

amazing location pool and spa nice bar and nice restaurant room valet service good

spa was good value and great service

great spa and amenities

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

information in the room on the spa was incorrect and listed the couples massage as $250 when but when we got to

breakfast although supposedly included, was limited to only one option and it was just ok

appreciated the doggie gift bags and no additional pet fee

great location, amenities. fantastic breakfast.

decent wifi

good gym

front desk staff and room service was great

position excellent grab&go breakfast the room was a mini-apartment, clean and very comfortable laundry service

the kitchen was beautiful

pet friendly and really big rooms, no other hotel at toronto offers that much for the price range

also, just note when you re booking that there s no swimming pool or gym in the building

hotel staff even accommodated our request for early check in and late check out

good location to sick kids

the hotel was very comfortable . i was happy to use the business center and laundry as well.

the breakfast was really good in quality and i loved how laundry was free

friend to visit and they said it was very comfortable and the restaurant was pretty good for breakfast

spa available and some nice stores to check out as well

good location downtown, friendly staff, good wifi, clean

breakfast wasn't included

gym too small.

the gym was closed (i believe for renovations)