parking is not the easiest for a large car, but doable with some small effort

the underground parking was free and free wifi was good

staff comfortable room, we had a twin but the beds pushed together made an enormous double free parking, right

friendly reception, comfortable room. bar available for drinks. secure parking. nice place.

parking is free and just in front of hotel

easy parking, plenty of space

wifi was very poor shower didn't work no plug in bath

great location plenty of parking bays good tavern next door for dinner and breakfast

except the evening meal had to be taken in the snack bar rather than the restaurant but as it was only one night

didn t say a word about anything wifi passcode, checkout time, breakfast option

man on reception spoke good english and was very helpful and friendly, there is also a great bar and restaurant

spa pool is the only thing that is opened and i used

spa area

spa ok

spa area had no hooks for towels, no bench to sit on and leave shoes before shower and jacuzzi

spa is too small and needs a bit of investment plus i recommend make with bookings is max 2 people

services excellent, hotel spa very relaxing, excellent location for short stay, good connections to bus and

staff, very modern and clean rooms, although the spa and pool areas are very small, they are very good

friendly staff, they upgraded our room for free, great breakfast with variety of local foods, the spa is also

excellent amenities with a fantastic spa and small pool, bar and sun loungers on the rooftop

the water of the spa was cold.

- the receptionist was not willing to help us out - we wanted to find a nice spa in the city and she didn t

spacious room, with comfertable bed and lovely spa bath

office super helpful with all the information about area surrounding and even with our need for laundry service

stayed in was spacious, clean and well appointed with a good bathroom, comfortable bed and strong wifi

there are no laundry facilities

enough sun beds - at least 3 to 4 could have been added maybe more where the tables were near the pool

location, value, clean, very friendly staff, good wifi

pool is tiny and was not the cleanest

worthy of 4 stars no facilities whatsoever (bar,gym,pool parking) rooms are dated with poor facilities no kettle

pool was much smaller than we thought so only the kids got to use it

there is no spa or pool.

a new and trendy hotel. staff were all very helpful and allowed us to have an early check in.

does not have a pool

when we woke up in the morning, there were many kids just going home past our hotel

hotel, room, restaurant, bar, and room service are truly incredible

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

wifi does not work well, when i was booking it said they have bathtub but there was only shower

comfortable bed an bedding . early check-in and late check out

we had to go back later for better explanation around wifi password and other things

not located in the attractive center but still ok, accessible by walk. has wifi.

spa, area was an additional cost however this also means you have the spa area all to yourself

spa

comfortable beds and pillows good breakfast spread spa accommodating staff

spa and swimming pool were nice

the spa / pool area was closed just bad timing with maintenance tbh

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour

also the spa was nice after walking all day and the massages we got were really nice

are backpacking and we got a great price that we treated ourselves to the spa on the basement and it was the

very nice staff, good location, spa in the same building.

victoria was delightful managing the banos area and all the staff in the spa were great

spa and facilities closed. the room was too obscure

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

the bar was fantastic with the best sangria we had in all of our spanish travel

great restaurant and bar area

staff without exception from reception to valet parking to room service were of very high levels of professionalism

they have a spa and massage center in the same building

hotel is also equipped with small fitness room and spa service

complementary spa facilities

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym

our room was great, especially the spa bath on the terrace

shame that the spa costs extra...

location excellent staff excellent spa fabulous

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

the rooms are lovely, spacious and so comfortable

spa and massage was excellent

bed noisy and bad, no space no easy access for buggy or wheelchair, the buggy was too big for the lift, had to

was disappointed because the spa is not part of the renting, you have to pay 50 euros if you wanna a use it (i

we liked the spa room they had setup

only problem was the size of the bathroom with the washbasin a tad too small and not enough leg space to sit

big safe storage space

the added luxury of having a spa bath in our room made for a lovely treat after all the walking of a city break

decor, great bed, lots of nice touches and a fabulous spa bath

great room that even has a small kitchen, great design, eveything comfrtable and clean, in a great location,

had 2 spacious rooms with a separate living room area and kitchen something we didn't expect

had a kitchen area but there were no glasses for drinks etc

the little pool in spa is a huge plus

they have 1 pool in their spa area but no outdoor pool (i think the photo suggesting this may have since been

the water temperature in the spa room - was expecting a hotter bath.

the linens are dreamy, the food delicious, afternoon snack lovely, spa pool very relaxing after a full day of

the rooms are spacious, elegant, and impeccably clean, with thoughtful details that reflect refined taste and

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional

nice spa service

sauna and spa were under renovation. area has quite a few pickpocketers.

the spa facilities could be better but the staff were great and the breakfast was excellent too

spa and facilities

their spa jet was possibly in fault? but they reassured they ll fix it.

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

spa has steam room, bath and massages available

the royal breakfast was great & also we cherished the hammam + spa area with the pool

the gym and spa facilities are a bit small but very nice

also as we travelled in winter the spa bath was amazing

wifi was a bit spotty.

biggest problem - wifi was very spotty throughout the hotel

a pool would have been nice but further everything was perfect

location, near the major bar & dining area as well as the alhambra

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

clothes-hangers in room on arrival; there were only 3 in our wardrobe but more were supplied by room service

nice building and pet friendly

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

everything top quality and old world character, very spanish

room was beautiful but there needs to be better directions for how to work the spa tub

spacious, comfortable and with the bonus of a spa bath

the room offered ample storage space and the spa shower was a treat

location - design and atmosphere - staff - the room - room service - food

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

nice extra to have spa bath in the room

we enjoyed the breakfast and walking to many sites near by

breakfast is very good. and they're so kindly.

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

great location, charming rooms, great wifi, helpful staff

great wifi also

limited 5g reception in the room, but free wifi.

wifi wasn t very good from the upstairs room we were in had to use it in the main area of hotel

loved the large bathroom with spa bath.

the jacuzzi/spa bath was amazing

wifi access during my stay at this hotel due to network rooter trouble

wifi and no desk staff located in the building full time

no wifi which is disturbing

no bar in hotel

did not tell us about hotel patio, didn t tell us wifi info, didn t bother to return our passports right

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

impossible to find with gps. slow wifi.

spa was very cute

unfortunately, the spa was closed and their site didn't mention that.

a small relaxing spa was also included in the price and for us it was a bonus

the spa was a little too cold for the winter season

spa too dim.

laundry service was fast and affordable

the wifi was good and so was the aircon

there were really loud noises coming from further down, maybe a kitchen, the fitness room

the hotel was really nice with lots of available facilities like a gym and massage if you wanted to book it

a well equipped gym and beautiful roof top deck are also available

the wifi was really not good, very intermittent .

wifi quite slow.

we had 3 rooms: a ‘triple’ room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in

wonderful staff, great bar downstairs and excellent location

in a big spa bath you had to step into

was given a complimentary upgrade with a spa bath

we had the deluxe room with spa bath and it was spacious but had a lovely feel to it with a super comfy bed,

fantastic spa bath

we stayed in the suite with the spa tub, so nice after a long day of walking

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

wifi was just too slow

the bed is comfortable, the wifi is good and breakfast is ok (not great)

the wifi sucks super slow

the wifi didn't work the first day so we asked to be moved to another room

the room, the spa, the alfresco - all wonderful

the spa was amazing

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

also, the spa was really nice and the staff helped us with all questions we had really fast and easy

spa had a weird smell, but cant complain as we received a hour free to use the facilities.

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

we loved the fireplace, especially as it's a bit chilly in december

the fireplace in the suite is such a touch of class

spa room is super nice, staff is top notch and very helpful

cluding champagne) rooms are pretty and big (kingsize bed) toilet cleans automatically the spa was

lack in ambience background music. spa facilities limited to sauna and steam room

disappointing considering the now much more relaxed covid restrictions in spain, and the fact that all bars

the hotel room was spacious, clean, and modern