the hotel room was spacious, clean, and modern

spa room is super nice, staff is top notch and very helpful

disappointing considering the now much more relaxed covid restrictions in spain, and the fact that all bars

the spa water in the lobby was refreshing on the hotter days

we used the spa to relax after a long day sightseeing & the buffet breakfast was delicious

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

we loved the fireplace, especially as it's a bit chilly in december

the fireplace in the suite is such a touch of class

the suite was luxurious - spacious, romantic lighting and very well appointed- with a gorgeous bathroom and

spa wasn t open

also it was nice to have the small spa area downstairs

it was friendly and very comfortable, with a spa onsite which we did not have time to use

the staff, the facial treatment, the spa area, highlight is the fresh breakfast

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

i like in-room service, but i do like more coffee (only one was possible)

wifi was very erratic

the breakfast was exquisite, and we got it in a basket as a room service

we stayed in the suite with the spa tub, so nice after a long day of walking

fantastic spa bath

we stayed in the room with the spa tub, which was awesome

we booked this room specifically for the spa bath, which didn't work throughout our 3 nights' stay

was given a complimentary upgrade with a spa bath

our second stay, we got the room with the spa bath and it has a huge bathroom, really nice

non the less, & the towels were well worn, but plentiful & were needed as the shower was over the spa bath and

the bathroom has spa shower which was great after a long walk

- balcony was huge with a great view - large bathroom with spa bath - friendly staff

poster bed and lots of dark wood furniture, in contrast the bathroom was very modern with a large spa bath

wifi was shotty

my room didn't have a good view & the wifi was slow.

poor wifi.

the wifi didn't work the first day so we asked to be moved to another room

the wifi sucks super slow

spa too dim.

a small relaxing spa was also included in the price and for us it was a bonus

spa was very cute

spa was closed due to covid might be or not but could not be used while others are open

the spa was a little too cold for the winter season

no spa bath breakfast was average

00) room was good , disspointed the spa bath didnt work after a long days walking it was needed

bathroom was nice - but i couldn't work out how to use the spa bath

rooms are very comfortable, good bed, tea/coffee making facilities ( no fridge), and ensuite with spa bath and

noisy aircon and spa bath didn't really work

gym didn t have the same equipment like on the pictures

i had a problem at wifi from the one of the corner room and they changed the room immediately

laundry rates were ridiculous just get an airbnb to do laundry

we enjoyed the breakfast, good variety of quality food available.

the gym could use more equipment.

the spa was amazing

spa is very nice

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

spa had a weird smell, but cant complain as we received a hour free to use the facilities.

the room, the spa, the alfresco - all wonderful

wifi was weak and the cable channels were not

we loved the terrace bar overlooking the alhambra

a well equipped gym and beautiful roof top deck are also available

- the rooftop bar had a good menu, good service, good view, and accepted our diners club credit card

the rooftop bar is small and the food is somewhat mediocre, but it had a view of the cathedral and was nice in

the spa facilities could be better but the staff were great and the breakfast was excellent too

nice spa service

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional

sauna and spa were under renovation. area has quite a few pickpocketers.

spa and facilities

the royal breakfast was great & also we cherished the hammam + spa area with the pool

spa has steam room, bath and massages available

the gym and spa facilities are a bit small but very nice

their spa jet was possibly in fault? but they reassured they ll fix it.

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

the rooms are spacious, elegant, and impeccably clean, with thoughtful details that reflect refined taste and

the little pool in spa is a huge plus

they have 1 pool in their spa area but no outdoor pool (i think the photo suggesting this may have since been

the spa is small, and you have to reserve it in advance (we called 30min beforehand and it was free),

heated pool at the spa was so relaxing and complimentary with a reservation

the added luxury of having a spa bath in our room made for a lovely treat after all the walking of a city break

decor, great bed, lots of nice touches and a fabulous spa bath

great room that even has a small kitchen, great design, eveything comfrtable and clean, in a great location,

but did wonder why our room (303) had a small tea kitchen that took up space in stead of a drawer maybe or

had a kitchen area but there were no glasses for drinks etc

big safe storage space

the spa room was not as warm as it should be and needed a lock on the door

was disappointed because the spa is not part of the renting, you have to pay 50 euros if you wanna a use it (i

the spa was small and cost 50 euros for 1 hour.

was excellent, the mirror and bathroom automatic features were more advanced than japan, the spa looks amazing

the jacuzzi/spa bath was amazing

loved the large bathroom with spa bath.

wifi access during my stay at this hotel due to network rooter trouble

wifi never worked

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant

shame that the spa costs extra...

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

the place was great, the spa awesome and the staff was super friendly

staff, location and the spa was incredible

the rooms are lovely, spacious and so comfortable

the size of the room, the spa in the room and general cleanliness

room, great breakfast (cold and warm) and car parking nearby city center for very good price

pool, very comfortable bed, tourist sights and town centre within walking distance, granada itself

wifi, didn't work properly, it was keeping disconnecting

breakfast + clean rooms + comfort + spacious room + location + quiet room we had a pleasant stay at

the terrace with the gym was locked

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed

there is no pool, gym or any other sports entertainment

also the ambient sound in the bathroom sounded like there were a laundry room nearby

no coffee or tea served as room service 2

room was beautiful but there needs to be better directions for how to work the spa tub

spacious, comfortable and with the bonus of a spa bath

everything top quality and old world character, very spanish

the room offered ample storage space and the spa shower was a treat

wifi in the room was really choppy and dropped off and was unreliable : would recommend getting

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

it s a small breakfast room and you had to book a take at a certain time, 8 9 or 10.

breakfast room was very cramped - food selection was good but the tight, crowded space with

also as we travelled in winter the spa bath was amazing

the wifi is poor

a pool would have been nice but further everything was perfect

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to

location, near the major bar & dining area as well as the alhambra

complementary spa facilities

our room was great, especially the spa bath on the terrace

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym

they have a spa and massage center in the same building

the spa needs more improvement

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big

nice building and pet friendly

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

paid an additional fee of 30 for my pet, but the hotel did not provide any pet-related services, such as a

clothes-hangers in room on arrival; there were only 3 in our wardrobe but more were supplied by room service

wifi in room not good, used data instead, if this could be beefed up it would be much better

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

the wifi kept cutting off.

limited 5g reception in the room, but free wifi.

wifi wasn t very good from the upstairs room we were in had to use it in the main area of hotel

no spa but we cannot have everything!

the spa is under the patio,

if you do have time the hamam spa is well worth the money when you have been on your feet most of the day

would have liked spa facilities, and no street parking

didn’t quite work (eg no conditioner provided, hair dryer coming apart, living room where kids were sleeping

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

spa and facilities closed. the room was too obscure

the restaurant and bar areas were also designed with flare and originality

great service in the bar and restaurant particular y monica

in the evening hung up on me while trying to call to ask for menu for room service

location in town 10 minutes walk to the centre car park the spa was great staff where very helpful and the room

our overnight stay to see a show nearby and the spa facilities were great, a refreshing way to finish the stay

great hotel! the spa is amazing! must book in advance but so worth it

extra fee for use of spa room size a bit small.

spa is fantastic worth the money six pools all different sauna steam room and quiet room best spa

you should also try the spa , which is a gem

victoria was delightful managing the banos area and all the staff in the spa were great

are backpacking and we got a great price that we treated ourselves to the spa on the basement and it was the

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option

also the spa was nice after walking all day and the massages we got were really nice

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there

the spa was open and i was invited to use this

the spa facilities were great as was the massage i had from mireya

spa facilities

the spa was very nice, we enjoyed massages as well

also, they could offer amazing spa services given the historic context

spa would complete the experience at this hotel, especially if you have nothing else to do in the

and the hotel lends itself to becoming a spa hotel

location is excellent room service breakfast very well presented

would have been great if the bar served cocktailsud83dude01.

we had to go back later for better explanation around wifi password and other things

comfortable bed an bedding . early check-in and late check out

not located in the attractive center but still ok, accessible by walk. has wifi.

wifi does not work well, when i was booking it said they have bathtub but there was only shower

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

spa is a so-so but i can suggest the hammam spa just a few minute walk down to the center from the

minute booking following an issue in our previous hotel that hotel was great amazing spa great location near

the suana/spa is a little bit disappointed since is too small and nothing especial.

the room was spacious and clean

com promotes this hotel as a five star hotel with luxury spa , this was the impression i was given on the site

the spa was beautiful but it was cold when i used it - it was like it had just been turned on but only

pool was small & crowded. spa was extra charge.

the rooms are spacious and the beds very comfortable

we were a bit upset that the spa was closed for renovations over the weekend we stayed.

spa you have to pay 19 per person

very good breakfast buffet. nice staff. functioning wifi.

worthy of 4 stars no facilities whatsoever (bar,gym,pool parking) rooms are dated with poor facilities no kettle

the staff were excellent, breakfast good, wifi good, bed good.

was good plenty to choose from, the room was brilliant wifi ran well, overall it was great for the

location, quiet, wifi

- the receptionist was not willing to help us out - we wanted to find a nice spa in the city and she didn t

spacious room, with comfertable bed and lovely spa bath

office super helpful with all the information about area surrounding and even with our need for laundry service

strong wifi signal

yes, there was a washer and there were kitchen things, but there was no laundry detergent and no kitchen basics

impossible to find with gps. slow wifi.

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

did not have wifi - only dislike

rather small rooms and expensive laundry

no bar etc but i knew

fantastic views, fantastic bar (open all day), superb staff and a great location

great facilities and bar open late if needed

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

staff were all lovely, bar area has great views as well

we didn’t pay for a view… the breakfast room / bar certainly had one