man on reception spoke good english and was very helpful and friendly, there is also a great bar and restaurant

proximity to motorway and buses into granada, local restaurants close by. easy parking.

parking, only a 10mins car journey to nevada shopping centre

easy to access from the motorway. good bar next door for food. free parking. friendly staff

except the evening meal had to be taken in the snack bar rather than the restaurant but as it was only one night

didn t say a word about anything wifi passcode, checkout time, breakfast option

free parking right outside the entrance

parking was safe and free

the hotel because of the information provided , however , there is no restaurant , only a snack bar , there is

friendly reception, comfortable room. bar available for drinks. secure parking. nice place.

friendly reception, comfortable room. bar available for drinks. secure parking. nice place.

spa pool is the only thing that is opened and i used

spa area

spa ok

spa area had no hooks for towels, no bench to sit on and leave shoes before shower and jacuzzi

spa is too small and needs a bit of investment plus i recommend make with bookings is max 2 people

spa and swimming pool were nice

they have 1outside and 1inside pool , kids corner , spa (extra paid) and gym included

spa

spa, area was an additional cost however this also means you have the spa area all to yourself

comfortable beds and pillows good breakfast spread spa accommodating staff

there is no spa or pool.

nice comfortable good facilities. lovely bar restaurant

at dinner, the kitchen service was so poor that the waiter gave us another glass of wine as an apology

wifi didn't connect right away

extremely clean. allowed early check in, free of cost. very cooperative staff

great breakfast, great gym, great spa and massage facilities.

excellent amenities with a fantastic spa and small pool, bar and sun loungers on the rooftop

the indoor pool is part of the spa and is not included in the hotel prices

the water of the spa was cold.

pool on the roof, spa and super comfy bed!

- the receptionist was not willing to help us out - we wanted to find a nice spa in the city and she didn t

spacious room, with comfertable bed and lovely spa bath

office super helpful with all the information about area surrounding and even with our need for laundry service

i used the laundry service during my stay and it was very convenient, well done, and reasonably priced

stayed in was spacious, clean and well appointed with a good bathroom, comfortable bed and strong wifi

comfortable bed an bedding . early check-in and late check out

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

not located in the attractive center but still ok, accessible by walk. has wifi.

wifi does not work well, when i was booking it said they have bathtub but there was only shower

we had to go back later for better explanation around wifi password and other things

the staff were excellent, breakfast good, wifi good, bed good.

pool was much smaller than we thought so only the kids got to use it

enough sun beds - at least 3 to 4 could have been added maybe more where the tables were near the pool

rooftop bar and pool is a great plus

no room service after breakfast

i wish i could have stayed for a longer time to use the gaming space and spa - but it gonna happen probably

the spa room was not as warm as it should be and needed a lock on the door

big safe storage space

we liked the spa room they had setup

was excellent, the mirror and bathroom automatic features were more advanced than japan, the spa looks amazing

decor, great bed, lots of nice touches and a fabulous spa bath

the added luxury of having a spa bath in our room made for a lovely treat after all the walking of a city break

location, wifi and aircon worked well, elevator, spacious room

think the room should have had glasses as it had a tiny kitchen with nothing other than coffee cups but otherwise

had 2 spacious rooms with a separate living room area and kitchen something we didn't expect

they have 1 pool in their spa area but no outdoor pool (i think the photo suggesting this may have since been

the linens are dreamy, the food delicious, afternoon snack lovely, spa pool very relaxing after a full day of

the little pool in spa is a huge plus

the rooms are spacious, elegant, and impeccably clean, with thoughtful details that reflect refined taste and

heated pool at the spa was so relaxing and complimentary with a reservation

spa and facilities closed. the room was too obscure

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

in the evening hung up on me while trying to call to ask for menu for room service

good restaurant, very nice bar and excellent breakfast

great restaurant and bar area

you should also try the spa , which is a gem

victoria was delightful managing the banos area and all the staff in the spa were great

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour

are backpacking and we got a great price that we treated ourselves to the spa on the basement and it was the

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option

they have a spa and massage center in the same building

the spa needs more improvement

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym

complementary spa facilities

hotel is also equipped with small fitness room and spa service

bed was amazing and we had a room with the view of the canal, had an amazing spa and was private away from the

we were a bit upset that the spa was closed for renovations over the weekend we stayed.

spa was out of action which was a shame we couldn t relax after a long day of walking

pool was small & crowded. spa was extra charge.

no regular pool use. must pay 19 for one hour of spa use.

spa and facilities

the spa facilities could be better but the staff were great and the breakfast was excellent too

sauna and spa were under renovation. area has quite a few pickpocketers.

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional

nice spa service

the room, the spa, the alfresco - all wonderful

spa is very nice

the spa was amazing

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

spa had a weird smell, but cant complain as we received a hour free to use the facilities.

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

shame that the spa costs extra...

location excellent staff excellent spa fabulous

staff, location and the spa was incredible

the place was great, the spa awesome and the staff was super friendly

their spa jet was possibly in fault? but they reassured they ll fix it.

spa has steam room, bath and massages available

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

the gym and spa facilities are a bit small but very nice

the wifi was really not good, very intermittent .

clean and tidy. great location. bar prices very reasonable for hotel

wifi was good and the room very

the breakfast was exquisite, and we got it in a basket as a room service

wifi was very erratic

the size of the room, the spa in the room and general cleanliness

pls improve the wifi service in the room

- more parasols for shade would be nice at the swimming pool area.

to find, has underground parking, clean and bright, well designed rooms, good wifi

gym equipment wasn't functioning.

wifi really slow. no bath tub. no leisure facilities.

wifi was shotty

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

the wifi didn't work the first day so we asked to be moved to another room

wifi was just too slow

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed

always happier if there is a gym!

for a 4 star hotel the breakfast was quite poor and the wifi was rubbish.

the place is clean, has a gym, and a sun room

very nice hotel - modern, renovated, clean, with very comfortable bed, selection of pillows, good wifi,

a small relaxing spa was also included in the price and for us it was a bonus

spa was very cute

spa was closed due to covid might be or not but could not be used while others are open

the spa was a little too cold for the winter season

unfortunately, the spa was closed and their site didn't mention that.

lack in ambience background music. spa facilities limited to sauna and steam room

we used the spa to relax after a long day sightseeing & the buffet breakfast was delicious

the hotel room was spacious, clean, and modern

the spa water in the lobby was refreshing on the hotter days

spa room is super nice, staff is top notch and very helpful

room was beautiful but there needs to be better directions for how to work the spa tub

the room offered ample storage space and the spa shower was a treat

everything top quality and old world character, very spanish

spacious, comfortable and with the bonus of a spa bath

the breakfast was sumptuous and more like a brunch

spa wasn t open

the staff, the facial treatment, the spa area, highlight is the fresh breakfast

the suite was luxurious - spacious, romantic lighting and very well appointed- with a gorgeous bathroom and

booked an option with breakfast not included, and the spa was closed, so we haven't tried any service

also it was nice to have the small spa area downstairs

also as we travelled in winter the spa bath was amazing

plenty of bars and restaurants in the vicinity

wifi did not work the first few minutes when i arrived, but later was

a pool would have been nice but further everything was perfect

location, near the major bar & dining area as well as the alhambra

hanging space limited, no shower screen for spa bath, that's it really.

we had the deluxe room with spa bath and it was spacious but had a lovely feel to it with a super comfy bed,

we stayed in the suite with the spa tub, so nice after a long day of walking

we booked this room specifically for the spa bath, which didn't work throughout our 3 nights' stay

fantastic spa bath

nice extra to have spa bath in the room

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

the spa bath was a treat to relax in at the end of the day

attention to details, central, clean, hospitality, tasty breakfast, perfect!

the breakfast buffet was average

the jacuzzi/spa bath was amazing

loved the large bathroom with spa bath.

no wifi which is disturbing

the downstairs bar and event room is beautiful

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big

hotel is clearly not accessible to people with disabilities or kids in pushchairs

staff was great, the beds were great and had a selection of different pillowsud83dude00 and the wifi was free

stayed in room 16 which is just opposite the laundry room

great location, helpful staff , pet friendly and clean

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

good to have a safe and also had some laundry done

room was on the roof top bar side so a bit loud. suggest a street side room

the rooftop bar is small and the food is somewhat mediocre, but it had a view of the cathedral and was nice in

hotel has a roof top bar and restaurant which is pleasant in the evening for a cold drink and to look at the