we had a wonderful room with balcony overlooking the pool and gardens

the breakfast was excellent and the kitchen staff welcoming, attentive and deserve particular praise

lovely quiet location with pool

the pool can't be used, so the only you have left is the small room

pool could have been cleaner and hatch was open to a cellar

breakfast was great, in fact every meal we ate at the hotel was delicious, and so much more

no white wine at bar on friday

parking excellent and a lovely tapas bar next door

their garden and swimming pool are also very beautiful and nice

my husband availed himself of the pool in the hot afternoons

spa is fab after a day on the slopes

especially the girl at the spa reception greeting everyone with a smile makes you feel wanted rather than just

why have a spa pool and then you have to pay, nobody was their using it, that's a waste of

there is also very strange spa policy because you must use swimsuit also in finnish sauna

indoor pool was in the spa and no children allowed

miss the plain old wifi key mechanism

the staff were very helpful and the waiter from the bar was excellent.

appreciated the courtesy of the staff and their concierge information, the consistency of the wifi and television

the hotel offers many additional services, such as massage, room service, laundry cleaning

ordered some room service, sangria, was not drinkable, very bitter

the spa was beautiful but it was cold when i used it - it was like it had just been turned on but only

the spa does not work in the morning pocetak rada od 17:00 do 21:00

no regular pool use. must pay 19 for one hour of spa use.

we were a bit upset that the spa was closed for renovations over the weekend we stayed.

the rooms are spacious and the beds very comfortable

location in town 10 minutes walk to the centre car park the spa was great staff where very helpful and the room

extra fee for use of spa room size a bit small.

our overnight stay to see a show nearby and the spa facilities were great, a refreshing way to finish the stay

the spa hotel is quiet and situated in a nice area

spa is fantastic worth the money six pools all different sauna steam room and quiet room best spa

a modern nice design, beds are super comfortable, showers are clean & works perfectly , a cozy bar at the ground

excellent room service & hotel staff

excellent location, amazing staff, room service is at its best

no swimming pool.

very nice hotel - modern, renovated, clean, with very comfortable bed, selection of pillows, good wifi,

the size of the room, the spa in the room and general cleanliness

wifi noisy room as window wouldn t close, car too big to be able to use parking

was lots of different things to choose from for your breakfast with each dish replenished when needed

to find, has underground parking, clean and bright, well designed rooms, good wifi

the swimming pool and gym were closed: it wasn't mentioned on the booking platform either

spa brochure proposed a swimming pool but there wasn't one

luxurious, massive room big comfy bed spa bath to die for

spa 29 euros for an hours access, too expensive

hotel, spacious in both the common areas and the rooms

strengthened the feeling) breakfast was rich enough for a skiing day in sierra nevada and the spa (not included

noisy aircon and spa bath didn't really work

no spa bath breakfast was average

rooms are very comfortable, good bed, tea/coffee making facilities ( no fridge), and ensuite with spa bath and

bathroom was nice - but i couldn't work out how to use the spa bath

00) room was good , disspointed the spa bath didnt work after a long days walking it was needed

the spa was amazing

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

spa had a weird smell, but cant complain as we received a hour free to use the facilities.

spa is very nice

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in

i liked its good location, very helpful staff and availability of restaurants and room service.

noise of kids running, loud conversations made it uninviting

wifi in the room was very slow

wifi much improved

the basic wifi wasn't great but the guy at reception sorted out a different connection

the suite was luxurious - spacious, romantic lighting and very well appointed- with a gorgeous bathroom and

having a spa is huge added value and also great restaurant downstairs

fountains flowing outside and in side . pool warmer .spa jets all working

spa wasn t open

the spa was a little bit outdated.

poor wifi.

excellent wifi

wifi was just too slow

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

the wifi didn't work the first day so we asked to be moved to another room

lack in ambience background music. spa facilities limited to sauna and steam room

the hotel room was spacious, clean, and modern

cluding champagne) rooms are pretty and big (kingsize bed) toilet cleans automatically the spa was

the spa water in the lobby was refreshing on the hotter days

spacious modern room with excellent facilities like spa and roof bar terrace

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

we had 3 rooms: a ‘triple’ room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

the wine bar adjacent reception is a great place to stop before dinner for a glass of wine and tapa

wifi was good and the room very

wonderful staff, great bar downstairs and excellent location

spa, area was an additional cost however this also means you have the spa area all to yourself

they have 1outside and 1inside pool , kids corner , spa (extra paid) and gym included

great room - spa services excellent.

comfortable beds and pillows good breakfast spread spa accommodating staff

the spa / pool area was closed just bad timing with maintenance tbh

poster bed and lots of dark wood furniture, in contrast the bathroom was very modern with a large spa bath

non the less, & the towels were well worn, but plentiful & were needed as the shower was over the spa bath and

the bathroom has spa shower which was great after a long walk

spa bath and balcony were a wow as expected

our second stay, we got the room with the spa bath and it has a huge bathroom, really nice

the spa was very nice, we enjoyed massages as well

spa facilities

the spa was open and i was invited to use this

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there

the spa facilities were great as was the massage i had from mireya

the fireplace in the suite is such a touch of class

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

we loved the fireplace, especially as it's a bit chilly in december

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

decor, great bed, lots of nice touches and a fabulous spa bath

the added luxury of having a spa bath in our room made for a lovely treat after all the walking of a city break

but did wonder why our room (303) had a small tea kitchen that took up space in stead of a drawer maybe or

there was a small kitchenette with a 2 ring electric hob but no saucepans to cook in

there was a very small kitchen in the room with a refrigerator

big safe storage space

only problem was the size of the bathroom with the washbasin a tad too small and not enough leg space to sit

the spa was small and cost 50 euros for 1 hour.

i wish i could have stayed for a longer time to use the gaming space and spa - but it gonna happen probably

was excellent, the mirror and bathroom automatic features were more advanced than japan, the spa looks amazing

they have 1 pool in their spa area but no outdoor pool (i think the photo suggesting this may have since been

the water temperature in the spa room - was expecting a hotter bath.

the spa is small, and you have to reserve it in advance (we called 30min beforehand and it was free),

heated pool at the spa was so relaxing and complimentary with a reservation

the rooms are spacious, elegant, and impeccably clean, with thoughtful details that reflect refined taste and

we stayed in the room with the spa tub, which was awesome

was given a complimentary upgrade with a spa bath

in a big spa bath you had to step into

we stayed in the suite with the spa tub, so nice after a long day of walking

hanging space limited, no shower screen for spa bath, that's it really.

laundry services was prompt and reasonably priced

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

we didn’t pay for a view… the breakfast room / bar certainly had one

fantastic views, fantastic bar (open all day), superb staff and a great location

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over

spa was closed due to covid might be or not but could not be used while others are open

a small relaxing spa was also included in the price and for us it was a bonus

unfortunately, the spa was closed and their site didn't mention that.

spa too dim.

the spa was a little too cold for the winter season

there is no spa or pool.

gym could have offered some free weights and floor space

no bar area other than in the restaurant

room service was great

will be perfect if the wifi signal is stronger and secured

sauna and spa were under renovation. area has quite a few pickpocketers.

the spa facilities could be better but the staff were great and the breakfast was excellent too

spa and facilities

nice spa service

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional

their spa jet was possibly in fault? but they reassured they ll fix it.

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

spa has steam room, bath and massages available

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

the royal breakfast was great & also we cherished the hammam + spa area with the pool

we loved the terrace bar overlooking the alhambra

room was on the roof top bar side so a bit loud. suggest a street side room

the facilities also were great, there was a gym, 2 elevators, and a coffee shop which was very convenient

cheap efficient laundry service

there was free coffee availabe and good wifi

spa and massage was excellent

staff, location and the spa was incredible

the place was great, the spa awesome and the staff was super friendly

shame that the spa costs extra...

the rooms are lovely, spacious and so comfortable

would have liked spa facilities, and no street parking

the spa is under the patio,

if you do have time the hamam spa is well worth the money when you have been on your feet most of the day

no spa but we cannot have everything!

no gym which is a shame in a 4* hotel

loved the large bathroom with spa bath.

the jacuzzi/spa bath was amazing

litter bins in the room, had to bring plastic bag to collect trash till the room service collected them next

the downstairs bar and event room is beautiful

wifi is poor

hotel is also equipped with small fitness room and spa service

the spa needs more improvement

our room was great, especially the spa bath on the terrace

they have a spa and massage center in the same building

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

spa and facilities closed. the room was too obscure

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the

wifi not good

i don't see the reduced fitness facilities as a problem (it's a restored building so limited space for this

room was beautiful but there needs to be better directions for how to work the spa tub

everything top quality and old world character, very spanish

the room offered ample storage space and the spa shower was a treat

spacious, comfortable and with the bonus of a spa bath

location - design and atmosphere - staff - the room - room service - food

the spa bath was a treat to relax in at the end of the day

nice extra to have spa bath in the room

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

really lovely lady working in breakfast room

but the restaurant and bar were not open

also as we travelled in winter the spa bath was amazing

the room was spacious and clean with good wifi

plenty of bars and restaurants in the vicinity

4) the wifi is free with great speed and connectivity

wifi did not work the first few minutes when i arrived, but later was