we had a great views from the room, as well as hotel dining room and swimming pool

they have a play room which was great for us (pool) and kids

the room it was kind of cold, the breakfast room specifically was a bit more than chilly

breakfast was not that good. not very fresh and not much of variety .

and bar little bit cold for sitting in

delightful terrace and dipping pool. unique cave experience. joaquin very helpful.

the kids sure loved playing with duna, a very friendly golden retriever

is no wifi signal on the top floor

there is an honesty bar and fresh made cocktails available in request

lovely pool, relaxed floor cushions, seating, loungers etc

and the pool overlooking everthing is good for a dip

good location if you come with the car, close to a alhambra, free parking, helpfull staff

and a very small parking lot, but we found a place

free parking slots

loved hanging out quietly by the pool with a drink and looking out for birds

pool was a real bonus

building very impressive, bathroom like a spa :-)

hotel, spacious in both the common areas and the rooms

the spa could be free of charge for the hotel guests.

spa brochure proposed a swimming pool but there wasn't one

great spa and extremely good italian restaurant

is an on-site hamam in the hotel so i was hoping that it would be possible to use the spa area free of charge

but thought spa over priced for 1 hour duration, so did not partake

was very good and with a huge diversity of food, not missing the typical churros and other spanish delicacies

we headed down to the spa only to be told that you have to wear a swimming hat and flip flops which could be

hotel was really nice, we loved the spa and the pool

especially the girl at the spa reception greeting everyone with a smile makes you feel wanted rather than just

indoor pool was in the spa and no children allowed

booked 1-night package containing twin room, breakfast, parking and spa access

beautiful hotel, very good customer service and spa facilities

why have a spa pool and then you have to pay, nobody was their using it, that's a waste of

and coffee maker in room would have been nice but were available in restaurant and nearby spa

to covid, and the time of my visit, the spa and swimming pool weren't open

excellent in-room service breakfast. comfortable terrace for coffee at the front of the hotel.

the pool was very nice and a great way to spend the hot afternoon

the room service came to clean the room , she didn't change the dirty towels but she reorganised them

laundry services was prompt and reasonably priced

fantastic views, fantastic bar (open all day), superb staff and a great location

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

we didn’t pay for a view… the breakfast room / bar certainly had one

the spa was open and i was invited to use this

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there

the spa facilities were great as was the massage i had from mireya

the spa was very nice, we enjoyed massages as well

spa facilities

the room was spacious and clean

the suana/spa is a little bit disappointed since is too small and nothing especial.

com promotes this hotel as a five star hotel with luxury spa , this was the impression i was given on the site

could have had some more spa services (could have used a massage after a full day visit)

spa is a so-so but i can suggest the hammam spa just a few minute walk down to the center from the

and the hotel lends itself to becoming a spa hotel

spa would complete the experience at this hotel, especially if you have nothing else to do in the

also, they could offer amazing spa services given the historic context

into the bath, which is a bit high, would be facilitated by installing a grip bar to help prevent slipping

alhambra: with entry to the generalife and carlos v included as part of the booking and a terrace bar overlooking

the spa is under the patio,

if you do have time the hamam spa is well worth the money when you have been on your feet most of the day

would have liked spa facilities, and no street parking

no spa but we cannot have everything!

we had some laundry done and that was the most expensive one

swimming pool too small but okay

center, located in the science park (which, by the way, is a great fun and activity for kids up to age 12-13 or

beds, modern rooms, good breakfast set up, bar on site, excellent parking

great rooftop pool area

the hotel offers many additional services, such as massage, room service, laundry cleaning

noise from downstairs outside bar,there was between 9:00pm to 11:30 pm outside bar made a lot noise for people

location, proximity to all the main sites in granada bar service - with complimentary tapa's was really excellent

location, tasty breakfast and tapas with wine in restaurant, very comfortable room and perfect wifi connection

they stored our bags and allowed us a late check out

wifi much improved

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

those who might need to do some online work, we found the wifi a bit slow and sometimes patchy, but it is probably

washing machine in the room, (although the hotel manager offered to sort out laundry)

wifi was poor with no internet connection

impossible to find with gps. slow wifi.

no spa bath breakfast was average

rooms are very comfortable, good bed, tea/coffee making facilities ( no fridge), and ensuite with spa bath and

noisy aircon and spa bath didn't really work

bathroom was nice - but i couldn't work out how to use the spa bath

00) room was good , disspointed the spa bath didnt work after a long days walking it was needed

spa bath and balcony were a wow as expected

- balcony was huge with a great view - large bathroom with spa bath - friendly staff

poster bed and lots of dark wood furniture, in contrast the bathroom was very modern with a large spa bath

the bathroom has spa shower which was great after a long walk

our second stay, we got the room with the spa bath and it has a huge bathroom, really nice

location in town 10 minutes walk to the centre car park the spa was great staff where very helpful and the room

spa is fantastic worth the money six pools all different sauna steam room and quiet room best spa

extra fee for use of spa room size a bit small.

the spa hotel is quiet and situated in a nice area

great hotel! the spa is amazing! must book in advance but so worth it

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

we loved the fireplace, especially as it's a bit chilly in december

the fireplace in the suite is such a touch of class

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

limited 5g reception in the room, but free wifi.

great location, charming rooms, great wifi, helpful staff

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

everything in the room worked very well: wifi, air conditioner, shower, etc

the roof bar has great views of the center

i did not detect anything negative. gym could be a bit better - needs upgrading.

- the rooftop bar had a good menu, good service, good view, and accepted our diners club credit card

a well equipped gym and beautiful roof top deck are also available

the rooftop bar is small and the food is somewhat mediocre, but it had a view of the cathedral and was nice in

we booked this room specifically for the spa bath, which didn't work throughout our 3 nights' stay

was given a complimentary upgrade with a spa bath

we stayed in the suite with the spa tub, so nice after a long day of walking

fantastic spa bath

i booked the room with spa bath, which has a large bathroom with a jacuzzi bathtub (amazing)

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big

wifi was weak but its ok

when rowdy kids camped under our window the cigarette smoke permeated the room.

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

we were treated to rose petals and cava for our honeymoon

the jacuzzi/spa bath was amazing

loved the large bathroom with spa bath.

no wifi

shower cubicle leaked, leaving a pool of water on the bathroom floor

wifi access during my stay at this hotel due to network rooter trouble

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

nice extra to have spa bath in the room

the breakfast buffet was average

the ladies in the breakfast room were equally as nice and very friendly

fountains flowing outside and in side . pool warmer .spa jets all working

booked an option with breakfast not included, and the spa was closed, so we haven't tried any service

the spa was a little bit outdated.

the staff, the facial treatment, the spa area, highlight is the fresh breakfast

spa wasn t open

disappointing considering the now much more relaxed covid restrictions in spain, and the fact that all bars

spa room is super nice, staff is top notch and very helpful

spacious modern room with excellent facilities like spa and roof bar terrace

we used the spa to relax after a long day sightseeing & the buffet breakfast was delicious

cluding champagne) rooms are pretty and big (kingsize bed) toilet cleans automatically the spa was

also as we travelled in winter the spa bath was amazing

the wifi is poor

location, near the major bar & dining area as well as the alhambra

regrettably the hotel does not have a clients bar or lunch and dinner dining.

the room was very clean, smelled good, and the room service was adequate

the room offered ample storage space and the spa shower was a treat

spacious, comfortable and with the bonus of a spa bath

room was beautiful but there needs to be better directions for how to work the spa tub

everything top quality and old world character, very spanish

wifi signal was very poor

unfortunately, the spa was closed and their site didn't mention that.

a small relaxing spa was also included in the price and for us it was a bonus

the spa was a little too cold for the winter season

spa was closed due to covid might be or not but could not be used while others are open

spa too dim.

the wifi sucks super slow

the bed is comfortable, the wifi is good and breakfast is ok (not great)

wifi really slow. no bath tub. no leisure facilities.

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

poor wifi.

wifi is not good

for a 4 star hotel the breakfast was quite poor and the wifi was rubbish.

the gym is beautiful and cozy

a modern nice design, beds are super comfortable, showers are clean & works perfectly , a cozy bar at the ground

excellent room service & hotel staff

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

i like in-room service, but i do like more coffee (only one was possible)

the wifi seemed slow but only a minor issue.

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

we had 3 rooms: a ‘triple’ room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

staff were very friendly and helpful. the pool was great for the children

best price-quality ratio breakfast

maybe pool open for longer with a little music

buffet breakfast was very

this is logical choice. the breakfast was good. location is close to modern and touristic city.

the size of the room, the spa in the room and general cleanliness

gym equipment wasn't functioning.

room, great breakfast (cold and warm) and car parking nearby city center for very good price

the wifi was terrible.

the roof top pool had all amenities toilets, sun beds ,first aid point , brilliant for couples to families

the royal breakfast was great & also we cherished the hammam + spa area with the pool

the gym and spa facilities are a bit small but very nice

spa has steam room, bath and massages available

their spa jet was possibly in fault? but they reassured they ll fix it.

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

the room, the spa, the alfresco - all wonderful

also, the spa was really nice and the staff helped us with all questions we had really fast and easy

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in

spa is very nice

the spa was amazing

staff, location and the spa was incredible

the rooms are lovely, spacious and so comfortable

shame that the spa costs extra...

location excellent staff excellent spa fabulous

spa and massage was excellent

spa and facilities

the spa facilities could be better but the staff were great and the breakfast was excellent too

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional

nice spa service

sauna and spa were under renovation. area has quite a few pickpocketers.

they have a spa and massage center in the same building

the spa needs more improvement

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym

our room was great, especially the spa bath on the terrace

hotel is also equipped with small fitness room and spa service

the spa was beautiful but it was cold when i used it - it was like it had just been turned on but only

spa was out of action which was a shame we couldn t relax after a long day of walking

pool was small & crowded. spa was extra charge.

we were a bit upset that the spa was closed for renovations over the weekend we stayed.

spa you have to pay 19 per person

are backpacking and we got a great price that we treated ourselves to the spa on the basement and it was the

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option

victoria was delightful managing the banos area and all the staff in the spa were great

very nice staff, good location, spa in the same building.

you should also try the spa , which is a gem

the linens are dreamy, the food delicious, afternoon snack lovely, spa pool very relaxing after a full day of

the spa is small, and you have to reserve it in advance (we called 30min beforehand and it was free),

the rooms are spacious, elegant, and impeccably clean, with thoughtful details that reflect refined taste and

they have 1 pool in their spa area but no outdoor pool (i think the photo suggesting this may have since been

the water temperature in the spa room - was expecting a hotter bath.

spa and facilities closed. the room was too obscure

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

staff without exception from reception to valet parking to room service were of very high levels of professionalism

wifi not good

couldn't get room service at 21:30 although we were told it was open until 22:00

the added luxury of having a spa bath in our room made for a lovely treat after all the walking of a city break

decor, great bed, lots of nice touches and a fabulous spa bath

easy to access everything in city centre rooms were great - modern well furnished with a small kitchen too mostly

i also never received a wifi password

think the room should have had glasses as it had a tiny kitchen with nothing other than coffee cups but otherwise