spa was closed no notice still paid $200 for 1 night, no pool

this property advertises a spa and it was shut down, not out of order, emptied and closed!!!

it wasn t that clean they didn t have a pool and the staff was grumpy

limited breakfast options but understandable with covid

parking lot needs to be repaved.

the spa bath was awesome!

food, the pool was clean and refreshing, lots of shops down the road and our room was amazing, spa tub was

the spa tub in our room and the breakfast voucher's.

room smelled like marijuana spa i'm room was dirty

spacious spa pool, cleanliness, price was decent.

location. pool/spa was awesome

room, spa tub, could have slept in that bed all week

peaceful & quiet and clean, spa tub was nice.

there was absolutely no water pressure in the bathroom in the spa tub and when we did finally get it, filled

nice continental breakfast with 2 waffle irons, cereal, oatmeal, toast, muffins, and 2 hot options (ex

location, pool was larger and spa wasn't too hot. nice breakfast items.

the spa area was nice.

spa wasn't working

the spa water looked brown

limited pool time.

some people were lounging in the parking lot and we did

we need a warm breakfast

kitchen was a bonus

the little kitchen. and the price per day stay.

accommodations, nice roomy space in room, helpful and friendly staff, clean laundry appliances, c breakfast

fact that it was not communicated that the spa was closed

was no room service and bad food

at the property they said the room would be ready at 12 for early check in

com said i could get early check in but the hotel said no

kitchen produced the best hotel food i have ever had

it was much worse than any hotel or spa i ve been to

water in pool too cold to swim in also spa water barely warm

dad in another room so it was a lot of bags to lug up the stairs, and since 3 of the people were kids, that was

i didn't check out yet and room service opened the door while i was still there

pet friendly quiet

the in-room spa tub was great

pool and the spa were nice, neither were too hot nor too cold

the spa tub was nice.

the spa tub was leaking water on the bottom.

could have been just me but the jets in the spa bath didn't work the morning of departure but it worked the

great staff, very accommodating - love the pool

got up the next morning and there was a perkins restaurant by the parking lot

nice hotel, the pool/ hot tub were both working.

breakfast was exceptional

kids liked the pool. it was very quiet. good location!

cheese on my scrambled eggs and minimal meat at breakfast

breakfast was at 9 and an extra charge

dayton room was not worth the price and being new to the bed and breakfast type of stay

great ambiance snd friendly staff; muhammad was a delight and the breakfast was delicious

the breakfast was delicious and the owner was super kind and considerate of allergies

voucher for breakfast at lowell inn. 2-person spa in room.

room , very cozy and lovely, the jacuzzi and the fireplace were perfect

the tub and fireplace were wonderful

really neat fireplace

it was a bummer that the fireplace was broken when we stayed but they did refund us for that

loved the outdoor fire pit and will use the spa services during our next stay

roof top spa looked great

this service is offered in the hotel, contractually, the crosby hotel is not responsible for spa and their

the restaurant, matchstick, had a great menu and we enjoyed our room service dinner

there is no room service

room was clean and bed comfy loved the spa tub!

in the spa tub did not work

room weird with the spa in the middle of the room

spa tubs seemed louder then normal and we couldn't adjust the jets

light over spa tub woild have been nice, upgraded tv, and a mini fridge would be the most helpful

we loved having a spa bath and we had it at a great rate

was because the living room tv didn't work, the bedroom tv had no remote & the light above the spa tub didn't

room with spa bath

wish the spa was cleaner but it still felt nice.

the spa pool wasn t working

start button in spa tub was missing so i almost gave up on trying to use it

also spa in room was hard to turn on

that the spa was out of order

the spa tub was great

com showed a spa/hot tub

left early from the room, was the worst hotel i have stayed at, the spa was brown water, the pool was yellow

of spa tubs and the rooms

my first room had no heat, the second room had no electricity in the living/kitchen area.

hard to get good breakfasts at business traveler hotel

clean & friendly staff & awesome breakfast!!

spa tub and toilet were both dirty

it was close to restaurants and bars. the bed and spa bath were nice.

the breakfast was wonderful

fireplace didn't work

room was terrific. very victorian in decor. breakfast wonderfull

breakfast was nice, (scrambled egg and other hot stuff) - staff really friendly, - coffee was good

desk employees should be a little more attentive to the desk and not chatting in back folding laundry & the

breakfast was amazing both mornings we were there

the only reason why i don't gave 5 stars is that the parking lot is small

i was under the impression from what i read that pets were free

the spa and restaurant was not open so we had to leave the property

like a resort as you have multiple restaurants to choose from, beautiful grounds, a glorious spa and fabulous

sauna and hot tub were only accessible if you purchased a spa service.

the prices of the spa are very high, however, and that might deserve a second look

the spa is top notch also the pool is great

pool/spa area were top notch

awesome spa and pool area!!!

pool/spa was amazing and the outside lights in the yard were so pretty at night

the pool and spa were also very nice

it was so amazing having basically a spa at our fingertips- great hot tub, nice sauna option, we even sat in

shuttle to the airport

hotel location and shuttle service were convenient

shuttle to

room was great and the breakfast was really good. staff was pleasant.

budget price for the family of 5, good location, gym, pool

shower needs a grab bar

i enjoyed the modern features, the cleanliness, the restaurant/bar, the pool & jacuzzi.

free parking and always a space

staff was friendly and it had everything we needed as far as dinning, gym, pool ect

the assistant gm at the bar was horrible and had no cs. she was rude and hostile.

the spa area looked very nice but was closed every time we tried to go there

the spa shower was my absolute favorite!

spa was closed because of covid

spa shower!!

proximity to the airport and complimentary shuttle.

the staff were all very helpful, the room was great, the pool and spa were a treat.

the spa tub in my room and the complementary breakfast and the pillows

and my twin teenage daughters got a suite with a spa tub in a separate bedroom

14 without adult and there were 3 under that age running around and screaming and splashing the spa water

parts of the building was in disrepair, including the safety bar for entering the spa tub