and my twin teenage daughters got a suite with a spa tub in a separate bedroom

the staff were all very helpful, the room was great, the pool and spa were a treat.

14 without adult and there were 3 under that age running around and screaming and splashing the spa water

parts of the building was in disrepair, including the safety bar for entering the spa tub

the spa tube was comfortable and the room seemed very clean

the gym is one block away if the gym they have here at the hotel is not enough (which is better than

spacious parking lot which is a plus in the city

was right around the corner and the laundry room was right beside us

one of the side entrance doors slams shut, a child or pet could get seriously injured

the parking was convenient, and the staff were helpful

the room wasn t clean. the spa tub was gross

easy to navigate and friendly staff. they accommodated an early check in.

pool

the pool

someone tried getting in our door ,3 times that night and peopled yelling fighting in parking lot most of nite

of the facility is torn up, breakfast was closed, pool and spa was closed and fitness center was closed

location & quiet setting..amenities were adequate..breakfast was very good..

pool was closed

dirty, pool closed indefinitely by health inspection, gym not open, no channels on tv unless you get it through

pool, laughable hot breakfast, subpar wifi that doesn t reach to floor 4, smells like mold, streaks all over

the sauna or spa wasn't open but it was barely an inconvenience if one at all

pool/spa area were top notch

it was so amazing having basically a spa at our fingertips- great hot tub, nice sauna option, we even sat in

pool/spa was amazing and the outside lights in the yard were so pretty at night

awesome spa and pool area!!!

the spa was in an out of the way corner

location, gym, spa & pool

friendly staff. nice large clean room. the indoor pool and spa was really nice.

we had a great vacation, the hotel has a wonderful spa complex! we are satisfied, thank you!

level of food during breakfast was well maintained

location to the fair. ample parking. shuttle to the fair.

i enjoyed the modern features, the cleanliness, the restaurant/bar, the pool & jacuzzi.

i was sad the pool was closed.

atmosphere, helpful staff, spacious and very comfortable room, love the pool and whirlpool

like restaurants and bar were closed through our whole stay, due to the christmas holiday

was because the living room tv didn't work, the bedroom tv had no remote & the light above the spa tub didn't

wish the spa was cleaner but it still felt nice.

we loved having a spa bath and we had it at a great rate

the spa tub had not been cleaned from the previous guest(s)

the spa tub light doesn't work the chair upholstery was ripped off the spa tub had burn marks in it the

everything, our favorite part was the spa pool at night looking over the city

if we were able to stay longer and the pool and spa were open!

did not have detailed information about overnight parking; when i called ahead to ask about local spa options,

rooftop spa area

forgot to pick up my room service card

the staff gym spa rooms

great amenities and spa was wonderful

property, gorgeous views, pool deck and interior pool and spa were fantastic areas to relax, each in their own

spa was too busy...

everything the gym ,pool and spa were excellent staff couldn t do enough for you

was disappointing to learn that the spa is in another building and required $40 per person for use

having to pay for the spa next door.

ask for kaykay or ali g at the umbra bar rail

great lobby space for a cocktail at the end of the night, wonderful drinks and bar staff

no room service or pool)

need to have a walk in spa for everyone, saunas, steames, hottubs and spaces where you can go out of the sauna

was remarkable, the spa was amazing and everyone there was superb

carole very very friendly. spa tub worked great and was very relaxing.

in-hotel spa was amazing

spa was unstaffed during hours of operation.

no microwave, spa was just a hot tub

wifi in room was not free, as advertised

wifi was not working in conference room.

wifi was not free - ridiculous to charge

enjoyed the comfortable beds, great location, great hotel bar and access to the parking ramp via skyway

spa and swimming pool was closed for renovation

loading area could be bigger and the large tubs should be jet tub or spa upgrades for king room or suite also

and masculine settings quality material and style the king size bed slept dreamy the deep spa tub the marble

the spa bath was the highlight

the pool and spa were closed until fall

did not like that there was no laundry room to be able to wash our clothes

gym was way too hot. no way to adjust the temperature.

only thing i did not enjoy about my stay was that the woman working at the hotel bar the night of my stay was

service was great i wish they had inability to put in for room service instead of us going with out everything

said no pets allowed on the website and then i saw a dog in the lobby so i was upset because i specifically

the pool and spa closes too early

need more spa rooms for cheaper

wifi login, pool access, gym access, cookies at night)

is nothing at all to complain about except they should put a sign up that indicates their kitchen hours for each

after checking out, i dined at the normandy kitchen & bar, where i had a delicious breakfast with fruits and

there is not a pool, spa or rooftop deck of any sort.

i love that they cater to pets and they even have a room service pet menu!!

gym was 'so-so' for a 4 start hotel & piped music way too loud

the room was nice, and the bed comfortable. also, the downstairs bar was very elegant.

rooms are small with basic amenities, no room service and the ice maker on my floor was broken

we were allowed an early check-in so our kids could swim in the pool

we were in joining room next to kids so it was extra loud

not alot of kids there so i felt like a wanted a more friendly environment for a child

only water available was through room service or purchasing through the hotel gift shop or lobby coffee shop

i enjoyed the gym open 24/7

the spa is something else

the spa and it being more upscale

the place is clean, spacious and has a warm, classy and cozy vintage feel

for the price, i think the spa facilities should be included in the price.

very dark rooms with poor natural light. the access to the spa has a separate access fee

hotel employee at the breakfast buffet

good breakfast for my kids; good selection. easy location.

very reasonable price for such a great location. one of the better hot breakfasts i've had.

the location cannot be beat and it had very clean comfortable rooms and a nice pool area and a very good

pool was open and there was complimentary breakfast