spa was closed no notice still paid $200 for 1 night, no pool

this property advertises a spa and it was shut down, not out of order, emptied and closed!!!

it wasn t that clean they didn t have a pool and the staff was grumpy

limited breakfast options but understandable with covid

parking lot needs to be repaved.

the spa bath was awesome!

food, the pool was clean and refreshing, lots of shops down the road and our room was amazing, spa tub was

the spa tub in our room and the breakfast voucher's.

room smelled like marijuana spa i'm room was dirty

spacious spa pool, cleanliness, price was decent.

and to top it off they are pet friendly

love the cables but a little disappointed with wifi service.

breakfast needs to be serve hot and cold.

accommodations, nice roomy space in room, helpful and friendly staff, clean laundry appliances, c breakfast

parking was vert tight

peaceful & quiet and clean, spa tub was nice.

location. pool/spa was awesome

there was absolutely no water pressure in the bathroom in the spa tub and when we did finally get it, filled

room, spa tub, could have slept in that bed all week

got towels behind desk on shelf ourselves for pool area because we didn't know where the desk clerk was

it was much worse than any hotel or spa i ve been to

water in pool too cold to swim in also spa water barely warm

dad in another room so it was a lot of bags to lug up the stairs, and since 3 of the people were kids, that was

no baseball teams, and we didn't even notice many kids

the group of families and their kids (15-20) were loud, and running in the hallway until after 12am, and using

spa wasn't working

the spa water looked brown

location, pool was larger and spa wasn't too hot. nice breakfast items.

the spa area was nice.

i loved the easy access to the hotel, my kids enjoyed the pool and the complimentary breakfast!

the spa and the king size bed

the in-room spa tub was great

could have been just me but the jets in the spa bath didn't work the morning of departure but it worked the

pool and the spa were nice, neither were too hot nor too cold

the spa tub was nice.

we invited close family in for pool time with the kids and were allowed to use the breakfast area for a pizza

the parking lot was very well lit, which made it feel safe

there was bacon with the complimentary breakfast which is amazing

the pool was a comfortable warm temp, we loved it

clean, easy to find, parking available, good wifi

fact that it was not communicated that the spa was closed

com said i could get early check in but the hotel said no

we asked for room service since we stayed 2 nights and was not given since it was 'outside of the time frame'

dirty, have to pay for parking, have to pay for breakfast, wifi don t work.

kitchen produced the best hotel food i have ever had

voucher for breakfast at lowell inn. 2-person spa in room.

it was cozy and had a fireplace with a big jacuzzi tub right next to it, to make it even more romantic

room , very cozy and lovely, the jacuzzi and the fireplace were perfect

fireplace did not work

really neat fireplace

this service is offered in the hotel, contractually, the crosby hotel is not responsible for spa and their

roof top spa looked great

loved the outdoor fire pit and will use the spa services during our next stay

there was no fridge, no ice bucket no vending, the pool was not open, and the hot tub had the same people in

rooms were very clean and the decor was awesome, also loved the bar area.

spa tubs seemed louder then normal and we couldn't adjust the jets

spa tub is old

the hotel was quiet but the duct work was pretty noisey the spa tub was gross and had staining from years of

room weird with the spa in the middle of the room

room was clean and bed comfy loved the spa tub!

the spa tub had not been cleaned from the previous guest(s)

the spa pool wasn t working

wish the spa was cleaner but it still felt nice.

the spa tub light doesn't work the chair upholstery was ripped off the spa tub had burn marks in it the

room with spa bath

spa tub and toilet were both dirty

it was close to restaurants and bars. the bed and spa bath were nice.

room was terrific. very victorian in decor. breakfast wonderfull

loved the fireplace & whirlpool in the room!

there was no dedicated parking for inn guests only so had to park down the street

cheese on my scrambled eggs and minimal meat at breakfast

breakfast was at 9 and an extra charge

dayton room was not worth the price and being new to the bed and breakfast type of stay

great ambiance snd friendly staff; muhammad was a delight and the breakfast was delicious

the breakfast was delicious and the owner was super kind and considerate of allergies

com showed a spa/hot tub

the spa bath was not working room 106

the spa pool was down the entire 4 days of my stay.

our living room had no lights besides over the spa bath which was very annoying at night time.

also spa in room was hard to turn on

left early from the room, was the worst hotel i have stayed at, the spa was brown water, the pool was yellow

of spa tubs and the rooms

room, comfortable bed, cheerful staff, pool, plenty of monitored parking, convenient location

very nice, nice swimming pool, hot tub ...beds are cozy

breakfast was good

breakfast was nice, (scrambled egg and other hot stuff) - staff really friendly, - coffee was good

desk employees should be a little more attentive to the desk and not chatting in back folding laundry & the

breakfast was amazing both mornings we were there

the only reason why i don't gave 5 stars is that the parking lot is small

i was under the impression from what i read that pets were free

pool/spa area were top notch

pool/spa was amazing and the outside lights in the yard were so pretty at night

it was so amazing having basically a spa at our fingertips- great hot tub, nice sauna option, we even sat in

the sauna or spa wasn't open but it was barely an inconvenience if one at all

awesome spa and pool area!!!

sauna and hot tub were only accessible if you purchased a spa service.

the prices of the spa are very high, however, and that might deserve a second look

the spa is top notch also the pool is great

the spa and restaurant was not open so we had to leave the property

like a resort as you have multiple restaurants to choose from, beautiful grounds, a glorious spa and fabulous

the assistant gm at the bar was horrible and had no cs. she was rude and hostile.

like restaurants and bar were closed through our whole stay, due to the christmas holiday

the bar service

free parking and always a space

gym and pool areas are very nice as

staff was friendly. good breakfast and great location. e everything was within minutes.

great location and awesome breakfast

friendly staff clean room nice swimming pool

clean and quiet. plenty of food choices to choose from at the breakfast area. very pleased!

budget price for the family of 5, good location, gym, pool

friendly staff. nice large clean room. the indoor pool and spa was really nice.

location, gym, spa & pool

we had a great vacation, the hotel has a wonderful spa complex! we are satisfied, thank you!

the spa was in an out of the way corner

breakfast was very nice but the sauna was wonderful!

the spa area looked very nice but was closed every time we tried to go there

spa shower!!

spa was closed because of covid

the spa shower was my absolute favorite!

was grateful for pizza place that delivered, but that took an hour so instead of getting kids to sleep by 11

was disappointing to learn that the spa is in another building and required $40 per person for use

having to pay for the spa next door.

no room service or pool)

is a beautiful historic property with a bar and restaurant

tip enjoy a espresso martini at the restaurant bar downstairs