we came to celebrate our granddaughters 7th birthday and spent a lot of time in the pool.

conveniently located off the interstate. pet friendly

beautiful service, very clean, delicious breakfast, adequate parking, best overall experience!!

had someone at the parking lot to help hotel guest to blow the show off their vehicles for free during the snow

convenience..cleanliness. complimentary breakfast...complimentary coffee & tea

spa hose didn't work

i made reservations for at room with spa and when we got there the rooms were all sold out.

the spa tub was really nice and the hotel was close to lots of restaurants.

the spa room

everything it was perfect absolutely suggest getting the spa room me and my husband loved it!

parking. checkin.atrium

very loud. kids running around being disrespectful of property.

kids ran around during the night

pool could be cleaner and monitored

pool was crowded and couldn't use it and that was part of the reason we booked this hotel

there is plenty of free parking

it was quiet and the staff was very friendly. i like the fact that it is pet friendly.

nice pool, really good hotel

offered to switch our rooms immediately, but we chose not to, so we wouldn't have to move our kids

the only day that we received it was that we went to the front desk after going to the gym to make sure that

it was in a closed off space in the basement with some offices and a small fitness center, didn t have any

we didn't get a decent night's sleep because kids were running in the halls, shouting beginning at 6:30 am

the pool and hot tub

their is no microwave and room service doesn t come to the room and clean

like the bed and room, they allowed me early check in

clean and spacious room

wrong room info on spa tub in queen room.

the location. the whirlpool in the room and it had both spa and pool indoor ms

the rooms are clean, the pool is perfect, and the service is been outstanding

i didn t get the chance to try the pool but i m sure it was good as well

i had to walk quite a bit from parking spot but happy parking was free.

the pool was a really fun feature

beds were comfortable. pool area was nice and clean

cleanliness and the room size loved the pool

pool was cloudy

laundry room and gym are good

response to the fight that broke out in the pool area

the location was perfect near rivers casino

i really liked how they schedule your pool time to accommodate social distancing

hey kids who don

we had to call hotel for shuttle ride from cumberland station twice

the kids loved it

catch a pace bus to the station during the day and you can ride to o'hare and catch the airport shuttle back to

you want a clean and comfortable place to crash before you take a complimentary shuttle to an am flight to o

pool was not freezing. nice temperature

the hotel shuttle us from the airport to the hotel and back again. very convenient.

pool, gym, hot tub area was good. rooms are decent

very clean and staff was amazing as well as the shuttle service

nothing was explained just processed my payment and gave me my kids nothing else

room service available

shuttle to airport. food in restaurant was yummy.

we didn't touch it, but i know others with kids had trouble

the location and loved that it was pet friendly

were not allowed to go to the sky deck due to kids sneaking in

the gym was really small and there was not rooftop access.

they didn t have the room size i booked so some of my kids had to sleep on the floor

breakfast, full starbucks in the lobby, direct access to the convention center and free airport shuttle

you can text their staff for service such as room service , housekeeping , checkout etc and it was clean beyond

have to pay for my dog to stay at room attendance policy has to be change my dog is my kid and kids stay free

very close for the train station very pet friendly

no free breakfast and spa services is close

the spa was closed

rooms and breakfast

were across from the park and the kids loved that

also parking costs 25$ per day and all the spots were taken all the time

though i didnot use, swim pool and spa look great

the only reason i chose this hotel over others was the indoor spa / hot tub

the spa was out of service, but it happens and it didn't take away from our very positive experience

spa close shower s terrible, bad smells

the spa tub unfortunately was dirty

there was nothing in the room to let me know how to access the spa or where it was

have a free shuttle from the airport and because the description talked about relaxing in the spa and sauna

wish i would have known about the incredible spa earlier in the day so i could have taken full advantage of it

2) shuttle service to 3 local main vein connections

shuttle needed

the kitchen was outfitted with everything one could ask for

it had everything we could possibly need for our 4 day stay with a well equipped kitchen, lots of white fluffy

great kitchen, balcony and location. lovely breakfast place next door

outstanding property, gorgeous accommodations, wonderful extras for traveling with kids.

the guest house was quiet and they had a wonderful kids menu which allowed us to get a pack and play, a play