had a pool but it was closed as autumn time

i would rather do that than pay an arm and a leg for parking in downtown granada

and a very small parking lot, but we found a place

free parking on the street

good location if you come with the car, close to a alhambra, free parking, helpfull staff

is an on-site hamam in the hotel so i was hoping that it would be possible to use the spa area free of charge

but thought spa over priced for 1 hour duration, so did not partake

the spa was amazing.

we headed down to the spa only to be told that you have to wear a swimming hat and flip flops which could be

hotel was really nice, we loved the spa and the pool

delightful terrace and dipping pool. unique cave experience. joaquin very helpful.

hotel, spacious in both the common areas and the rooms

the spa could be free of charge for the hotel guests.

spa brochure proposed a swimming pool but there wasn't one

luxurious, massive room big comfy bed spa bath to die for

strengthened the feeling) breakfast was rich enough for a skiing day in sierra nevada and the spa (not included

and coffee maker in room would have been nice but were available in restaurant and nearby spa

to covid, and the time of my visit, the spa and swimming pool weren't open

pool was great for the kids, it had an outdoor bar with cocktails, drinks and ice cream which we enjoyed

visited with two kids and the staff of the restaurant on ground floor were really helpful and even made some

pool was extra clean and unusually deep (1,80m).

the view from the terrace bar over the city is exceptional and this is where you eat and drink

great facilities and bar open late if needed

fantastic views, fantastic bar (open all day), superb staff and a great location

laundry services was prompt and reasonably priced

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over

minute booking following an issue in our previous hotel that hotel was great amazing spa great location near

the suana/spa is a little bit disappointed since is too small and nothing especial.

com promotes this hotel as a five star hotel with luxury spa , this was the impression i was given on the site

could have had some more spa services (could have used a massage after a full day visit)

the room was spacious and clean

the spa facilities were great as was the massage i had from mireya

the spa was very nice, we enjoyed massages as well

spa facilities

the spa was open and i was invited to use this

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there

spa would complete the experience at this hotel, especially if you have nothing else to do in the

and the hotel lends itself to becoming a spa hotel

also, they could offer amazing spa services given the historic context

into the bath, which is a bit high, would be facilitated by installing a grip bar to help prevent slipping

is ridiculous that a family with 2 kids can't get a room with 4 places to sleep

if you do have time the hamam spa is well worth the money when you have been on your feet most of the day

the spa is under the patio,

would have liked spa facilities, and no street parking

no spa but we cannot have everything!

laundry one small load 140

why have a spa pool and then you have to pay, nobody was their using it, that's a waste of

beautiful hotel, very good customer service and spa facilities

and modern; nice outdoor pool, good spa facilities; nice restaurant for breakfast (but better, more characterful

no iron in the whole hotel. but if a shocker as we were there for a wedding! spa closed

i didn t like that the spa facilities were not opened all day.

wifi was super fast

those who might need to do some online work, we found the wifi a bit slow and sometimes patchy, but it is probably

did not have wifi - only dislike

did not tell us about hotel patio, didn t tell us wifi info, didn t bother to return our passports right

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

the bathroom has spa shower which was great after a long walk

- balcony was huge with a great view - large bathroom with spa bath - friendly staff

non the less, & the towels were well worn, but plentiful & were needed as the shower was over the spa bath and

spa bath and balcony were a wow as expected

our second stay, we got the room with the spa bath and it has a huge bathroom, really nice

gym room disappointing for such hotel

first they gave me corner room on the second floor and wifi was not working

the bar with the tapas is a fantastic place to relax with a drink and the tapas is always top quality

and personnel, unmatched & beautifully appointed design, delicious breakfast & outstanding room service as well

location, price, breakfast! on bus routes to all transport links

wifi in room not good, used data instead, if this could be beefed up it would be much better

the wifi kept cutting off.

free wifi

great wifi also

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big

our kids enjoyed a lot for staying in an old style palace and having a doublex room

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

classic style hotel there is some noise from running showers/flushing toilets in other rooms and wifi was a bit

the rooftop bar is small and the food is somewhat mediocre, but it had a view of the cathedral and was nice in

wifi was weak and the cable channels were not

clean and there were some nice locations like a seated area outside the room to read and also a gym

the hotel also sets itself apart with an on-site cafe, restaurant, breakfast buffet room, gym, and library

there were plenty of restaurants, bars and shops nearby

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

it s a small breakfast room and you had to book a take at a certain time, 8 9 or 10.

breakfast room was very cramped - food selection was good but the tight, crowded space with

no spa bath breakfast was average

00) room was good , disspointed the spa bath didnt work after a long days walking it was needed

bathroom was nice - but i couldn't work out how to use the spa bath

rooms are very comfortable, good bed, tea/coffee making facilities ( no fridge), and ensuite with spa bath and

noisy aircon and spa bath didn't really work

loved the large bathroom with spa bath.

the jacuzzi/spa bath was amazing

wifi and no desk staff located in the building full time

recommended if you don t care about a good wifi connection in your

interior view was not specified, and wifi never worked. never had my roomed turned down.

also as we travelled in winter the spa bath was amazing

wifi sometimes cut in and out at night, and as with many older hotels in spain, you can hear some

regrettably the hotel does not have a clients bar or lunch and dinner dining.

the room was spacious and clean with good wifi

no wifi in most parts of the room

spacious, comfortable and with the bonus of a spa bath

the room offered ample storage space and the spa shower was a treat

everything top quality and old world character, very spanish

room was beautiful but there needs to be better directions for how to work the spa tub

lovely atmosphere and very kind staff. also delicious breakfast. highly recommended!

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

we loved the fireplace, especially as it's a bit chilly in december

the fireplace in the suite is such a touch of class

in a big spa bath you had to step into

hanging space limited, no shower screen for spa bath, that's it really.

i booked the room with spa bath, which has a large bathroom with a jacuzzi bathtub (amazing)

we booked this room specifically for the spa bath, which didn't work throughout our 3 nights' stay

the spa bath had one speed slow and room smelt damp

the spa was a little too cold for the winter season

spa too dim.

spa was very cute

a small relaxing spa was also included in the price and for us it was a bonus

unfortunately, the spa was closed and their site didn't mention that.

breakfast was verygood and room service is the best all the rooms were close to one another

swimming pool too small but okay

gym and pool were clean and welcoming but small

good wifi

and unwashed, so i brought it to the reception and again - the moment i was walking to my room, a room service

lack in ambience background music. spa facilities limited to sauna and steam room

we used the spa to relax after a long day sightseeing & the buffet breakfast was delicious

spacious modern room with excellent facilities like spa and roof bar terrace

cluding champagne) rooms are pretty and big (kingsize bed) toilet cleans automatically the spa was

the hotel room was spacious, clean, and modern

spa is fantastic worth the money six pools all different sauna steam room and quiet room best spa

location in town 10 minutes walk to the centre car park the spa was great staff where very helpful and the room

the spa hotel is quiet and situated in a nice area

extra fee for use of spa room size a bit small.

great hotel! the spa is amazing! must book in advance but so worth it

fountains flowing outside and in side . pool warmer .spa jets all working

spa wasn t open

it was friendly and very comfortable, with a spa onsite which we did not have time to use

the suite was luxurious - spacious, romantic lighting and very well appointed- with a gorgeous bathroom and

the spa was a little bit outdated.

their spa jet was possibly in fault? but they reassured they ll fix it.

the royal breakfast was great & also we cherished the hammam + spa area with the pool

spa has steam room, bath and massages available

the gym and spa facilities are a bit small but very nice

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

staff, location and the spa was incredible

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

shame that the spa costs extra...

the rooms are lovely, spacious and so comfortable

spa and massage was excellent

wifi was good and the room very

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in

wonderful staff, great bar downstairs and excellent location

wifi was very erratic

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional

the spa facilities could be better but the staff were great and the breakfast was excellent too

sauna and spa were under renovation. area has quite a few pickpocketers.

nice spa service

spa and facilities

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

excellent wifi

the bed is comfortable, the wifi is good and breakfast is ok (not great)

my room didn't have a good view & the wifi was slow.

the wifi didn't work the first day so we asked to be moved to another room

the spa needs more improvement

complementary spa facilities

they have a spa and massage center in the same building

hotel is also equipped with small fitness room and spa service

our room was great, especially the spa bath on the terrace

you should also try the spa , which is a gem

victoria was delightful managing the banos area and all the staff in the spa were great

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour

very nice staff, good location, spa in the same building.

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option

spa and facilities closed. the room was too obscure

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

wifi was great

also, the spa was really nice and the staff helped us with all questions we had really fast and easy

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

the room, the spa, the alfresco - all wonderful

the spa was amazing

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in

to order room service two nights in row and no answer

the bed was very comfortable the bar staff were excellent the cossiants were good

a modern nice design, beds are super comfortable, showers are clean & works perfectly , a cozy bar at the ground

the breakfast was awesome and so was the mini bar by the reception with a selection of snacks

wifi is not good

the size of the room, the spa in the room and general cleanliness

pls improve the wifi service in the room

amazing rooms and lovely breakfast

to find, has underground parking, clean and bright, well designed rooms, good wifi

breakfast was delicious

the linens are dreamy, the food delicious, afternoon snack lovely, spa pool very relaxing after a full day of

the rooms are spacious, elegant, and impeccably clean, with thoughtful details that reflect refined taste and

they have 1 pool in their spa area but no outdoor pool (i think the photo suggesting this may have since been

the spa is small, and you have to reserve it in advance (we called 30min beforehand and it was free),

heated pool at the spa was so relaxing and complimentary with a reservation

the added luxury of having a spa bath in our room made for a lovely treat after all the walking of a city break

decor, great bed, lots of nice touches and a fabulous spa bath

i also never received a wifi password

wifi was also poor and dropped out completely one night

there was a very small kitchen in the room with a refrigerator

bed noisy and bad, no space no easy access for buggy or wheelchair, the buggy was too big for the lift, had to

was excellent, the mirror and bathroom automatic features were more advanced than japan, the spa looks amazing

the spa was small and cost 50 euros for 1 hour.

was disappointed because the spa is not part of the renting, you have to pay 50 euros if you wanna a use it (i

we liked the spa room they had setup

location, value, clean, very friendly staff, good wifi

the staff were excellent, breakfast good, wifi good, bed good.

pity no bar was open in the hotel. probably becaus it was january.

it was great to have the rooftop pool as well & the hotel room was comfortable

worthy of 4 stars no facilities whatsoever (bar,gym,pool parking) rooms are dated with poor facilities no kettle