restoran and pool are closed

hotel states in its listing that it is pet friendly

really good service, and a gym.

restaurant is only open until 11:30 in the morning room service is available but is more

its time for them to open the pool and restaurant. the food wasn t good

very limited parking space.

me is an issue lack of parking lot, even if they have a solution on an external facilities to park our cars

usd per hour and the twit at the front desk would not even call us back when we told him that the wifi did not

parking is not confortable

tight parking required some skill to back out.

wifi worked only in doorway

the pool is cold the spa has no employies

the bar was very nice where i enjoyed a margarita and cappuccino

the whole pool area is heated to a perfect temperature and the kiddie splash pool is nice and warm

very nice hotel, nice staff, easy parking

wifi was good

the breakfast was really good during our stay

the breakfast is far from standard

lots of traffic noise. breakfast a bit limited in choice.

parking outside could be improved

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

staffs very polite, mainly from the kitchen

breakfast was great! the kitchen staff was friendly and very attentive.

the breakfast was mediocre though, fruit not ripe

breakfast every morning

staff is really nice, and the rooms were clean, it was a nice surprise to learn that the breakfast was included

(non smoking room) the room service was terrible, i took one bite and left it to avoid food poisoning

be nice, because for a relax time is boring asking for ice to the room service or go down to the bar to buy it

breakfast very good

the breakfast was not good

room was a little noisy at times, the breakfast food wasn't great and there are no clear sings outside the hotel

going to the covered parking lot is a maze,you have to ask several times how to return to the fron

bar with alkoholo / soft drinks on reception

protected parking

location, parking lot, starbucks

was the size of a small home and nice little bar and restaurant and food was good and tasty ud83dude0b got a

yes breakfast was good good service the beds were clean comfortable

breakfast is just fine

big beds, nice bathroom, close to the airport, parking.

the rooms where so. big the breakfast yis good

wifi needs to be stronger

have been happier with better wifi connection

the wifi was not reliable and slow.

when you order room service, the server, ubaldo, brings the portable credit card terminal and charges you in

wifi didn't work and was a hassle

the hotel said pet friendly, what they don t tell you until you get there is that you have to pay for your

wifi didn t work and the staff don t help us to have proper internet

i made a booking for a massage in the spa but when i arrived there was nobody there (i waited half an hour)

guests were quiet and staff was very helpful with anything we needed and the included breakfast was top notch

good spacious rooms, nice breakfast and staff. pity that the gym was under re-construction.

food options are good and fresh, very good breakfast (croissants are good which proved to be the exception in

were super clean, the staff in general was very helpful and nice, the pool is amazing for kids and breakfast is

the breakfast and location outstanding, very good.

hotel in general is nice, clean, staff is very helpful and the breakfast has a good variety of mexican but also

water spat out everywhere onto the floor and ruined bar of

room service is available until 1 am

perfect for being in santa fe price is reasonable and very nice room , and breakfast

kitchen facilities are great and the lounge is a comfortable space

parking area is difficult to enter and exit to much traffic and is nobody to help you to open o

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't

wifi signal was strong

property with well-equipped kitchen

i love that the hotel has a spa section upon request (which i of course used)

i used the spa and the hot tub twice, and had a great night's sleep

is really mediocre, i booked the jacuzzi and when i went to the spa area no one was there, i had to call reception

tv are ridiculous small for such a large room nice amenities but small amount barh robes had to be recuestes

wifi was very good throughout the hotel

early check in may be 2 pm? late check out 4 pm?

heated pool with a beautiful view

meat was practically plastic and was still charged for it even after being sent back the mini bar was not serviced

the staff, location, breakfast, gym size of the rooms.

to much noise at night from outside beneath my room there must of been a bar or club with music

front desk lady at the spa is extremely helpful and friendly

spa and gym facilities and the room we had was perfect with a great view.

loved the comfy rooms and the spa is a definitely a must

spa facilities

laundry service was excellent

cdmx for work, you probably will want to stay in santa fe, the fitness center was decent, and the wifi was good

was very good , the gym and the swimming pool, the room is large and comfortable, the cleaning

no laundry & no personal microwave access

hotel have pool (i needed to use it) but the opening/closing schedule (8:00 am to 7:00 pm) don t fit for an

love the location near by restaurants ... breakfast buffet was excellent lots of variety

at the pool bar was very slow, as it was low season for mx city, they probably had less staff

the breakfast buffet is great and we ordered fries from room service and that was tasty too

enough sunchears and clean towels at the pool, the staff at the bar werent helpful saying that they werent more

the gym is open 24/7 also very good

the pool is pretty (even though it was too cold for a swim), the 24/7 gym is a great addition and the breakfast

rooms are tip top and the spa is awesome

and i hear has the best spa in mexico i m sure

spa is too expensive

is a bit far away from all the attractions and access to spa and pool has to be paid

the massage from the spa was great, staff amazing

great facilities, covered parking, nice personnel, breakfast buffet, clean room, good size.

breakfast and menu can be better the way for international gusts .

a first day we didn't have towels, couldnt take a shower needed to wait for it, when i ask for room service

staff only spoke spanish so it was difficult to communicate at check-in or when ordering room service

the wifi is slow

and room service is very expensive

tv screen, quicker response when i asked for someone to pick up the room service tray after i called repeatedly

it doesn't have a swimming pool

lack of pool

room service charged me more than what i ordered and they did not want to make amends

the parking is free, although is valet parking

wifi sucked

gym is a joke

wifi is good if you are relatively close to where the wireless location must be, but the truth is,

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

they sent us to a lounge near by the spa and it was full of food (tomatoes, onions, bread,etc) on the floor

had a great gym a little bit dark but very well equipped, spa services were great

spa is better than the ones in usa, hotel has a theater, service is fast

the front know they did not have the power to fix it, or do something about it, we had to tell spa people

with indoor pool , gym etc , in reality all was shut down , no indoor pool , no gym, no spa , no bar , nothing

where bread served in plastic wraps and youghurt in the container gym underequipped rooms extreme,y lacking in

the gym is a postage stamp (i didn't care)

room service was slow, and the food was cold and not very good

small suggestion, but i would have liked a coffee maker in room, instead of having to wait for room service to

friendly staff, location, high ceilings, pet friedly

a little noisy, the spa few availability, few information about entertainment near around the hotel ( tourism

food and room service quality excellent, the views from the room great, the bed was good

wifi

the bar and its service don t work properly

gym is full operational the machines work

fact that i searched for a place where my pet was available and when coming out of hotel they charged me extra

clean and spacious rooms. they also serve a delecious mexican breakfast.

room service was always dependable and the food was decent nothing to rave about

it was supposed to be only adults and there was a baby crying all night

everything was good starting from location, staff, facilities, ac, wifi, cleaning etc

mould in shower, no luggage storage, reception is a 10min walk from room (& two elevators/through parking lot)

very quiet and spacious rooms! good wifi!

spa temperature should be hotter. seemed like 98f degrees. prefer 102f.

the mess that coming down for breakfast implied because they were not properly prepared for the influx of people

breakfast was nothing special gym equipment was broken bed too soft

the girl at the bar saturday night could have been friendlier.

service wasn t continuous and the livi by room of the apartments could be dark, also breakfast was good but