a nice size spa to relax in and then a cozy bed

new years eve my fiance and i stayed in one of the rooms with a fireplace

staff, great location (with free parking, which was excellent), delicious but not overwhelming breakfast

the pool area and the pool was

we loved the pool

the coffee, pastries, and wifi.

touches + super clean + fresh baked cookies every day + very much in the details + delicious breakfast + right

there is currently no sit-down breakfast due to covid, but the packed option was good

the fireplace and robes in each room are perfect for luxuriating on colder days

so close to downtown salem. amazing smelling soaps and shampoos. yummy breakfast pastries.

was spacious and clean

comfortable bed, great spa bath. breakfast included

the spa as i timed it took nearly 45 minutes to fill

i booked a suite room with a spa, and the spa was quite nice, though a bit outdated, and by that i mean it

room was great, love the wood burning fireplace, separate spa bath, great bathroom and sunset views

spa area & pool & gym excellent

i wish i had more time and energy to get into the spa services as i like to excercise at the gym

i had a stroller and two kids and there was more than enough room for us and another family to occupy one space

we didn t have our kids kids but they would have loved the water park

is not a pet friendly hotel

we enjoyed the pool/spa and the hotel s proximity to downtown boston.

shuttle was great property was clean and quiet

the shuttle was great! they picked me up at the airport with short notice very late at night

airport shuttle was excellent

kind to our pet dog as well

the gym was well equipped

fully stocked kitchen

no room service

i wish the kitchen had a pair of scissors.

breakfast exceeded expectations check out market basket food store across the

there's attentive spa staff, gaming options and sports book

lastly, the spa - (yes we did it all here in birthday celebration style - unbelievable facility, steam, sauna

wonderful service ,friendly staff ,beautiful spa and wonderful rooms

loved the breakfast, loved the dinner at rare steak house

we especially love the waterfront bar for appetizers and drinks, so good

pool or spa and shuttle from airport was very confusing seems there was no pick up from terminal a

i had some really upset kids

the shuttle was 10 minutes, at most (granted, it was 5 am

nice hotel with a free 24hr airport shuttle

full size bed are too small for two adults or 2 kids at age of 16-17

the pool was smaller than what i thought, and there was no staff at the bar in the afternoon.

bar was closed on weekends so a friday night stay means find a local bar

the hotel was super clean except the pool being kind of cloudy

really enjoyed our stay especially the kids because they have an indoor pool

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

spa was excellent

and then there was the spa

adult daughter and i got away for a 'staycation' to take advantage of the spa and it was absolutely wonderful

some staff unfriendly, room location over entrance door noisy. was not pet friendly.

restaurant & room service hours

room said bathtub and spa tub which is why i got king suite

lack of room service

no need to wifi and speed is decent

travel using train lines within walking distance, indoor pool is located on the second floor and gym as well

new and clean, nice pool for the kids

no spa or pool or lounge for 400$+ a night

wifi is terrible! there's no internet even though we have connected to the guest wifi!

was luxurious staff amazing given early check in breakfast in our room the comfort of the bed location to north

wifi wasn t very strong in our room but otherwise it was faultless

breakfast being brought every day in the room was great

no spa or hair saloon gift shop is limited restaurant food taste is below average

bar - which is well located, seemed to have little variety in the way of ciders and beers

was that there was no efforts made to enforce mask wearing, especially in elevators and the gym

the gym facility

only had a shower not a bath tub, which was my fault for not asking, the pool was much smaller than expected

wifi was very intermittent and crashed frequently

good wifi

the bar was nice and quiet, some evenings had live music but wasn't overly loud

they have a nice bar that has been closed due to covid

the free wifi didn't work for my notebook nor my phone

i wish they had souna or spa facilities to complete the experience...

room service need improvement

the place , was a great space for me and my kids

gym too small and equipment failing

ice machine (but room service will bring it)

the hotel gym and spa looks new as if it has been refurbished

great pillows.. great spa bath.

the spa was also a great place to workout, relax and unwind

& spa personnel and hotel personnel who maintained cleanliness of rooms were every so kind and

the spa and pool facilities were fantastic!

loud kids in the room next to us up until 4 a.m. but the hotel took care of us!

great location, large room with a view. $30 credit to use at bar or starbucks was a nice bonus.

shower head - strong breakfast gym tv

made things with 2 kids a lot easier

great breakfast and location. very walkable to stores, restaurants, etc.

just need full facilities to open and a spa would be amazing!

food at the hotel is excellent and the spa services are great

the room was well appointed and the restaurants and spa were superb

elevator directions to cafe or spa which are not in same part of repurposed old bank building as the guest rooms

the pool spa area and the dinner at the bond with my family

there were never enough towels for the pool, and the spa staff was reluctant to provide towels.

the service is amazing and the spa was also great. we had a beautiful view of the water.

only thing is that the bar seemed to close relatively early at 10 pm

loved location breakfast good hotel everything you would hope for

room/bed was very comfortable and clean, beautiful window; the bar and meal available through the bar was