very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard

needs tlc. pool was not clean

no cushions or pool towels

pool, the aquatic life (birds, turtles, iguanas, crocodiles), the friendly and accommodating staff,

to share about the mexican culture, with a lot of dancers, the hot tub that is included in the spa services,

there is only one bar open for most of the day which is so far from everything

food, pools, chapoteadero for kids, and the beach view are excellent.

i appreciate the availability to grab food specially with small kids

nice room service with bar available

pay extra 800 dollars for my guest at check in, we could not use the credit of the hotel in the spa neither for

additionally, the beach and spa services were excellent

the pools and proximity to the beach was great.

better access to a laundry room !

clean and personnel is very helpful all restaurants are delicious several pools are available and loved sitting

the food was underwhelming, and if you stay for only 1 night, you only get two meals (dinner and breakfast)

family favourite . quiet resort , great for young kids no loud parties until 12 am

beach access, pool and service

breakfast buffet was killer

breakfast was good. buffet selection was good.

spa didn t reply to requests

the wifi didn't always work well so the app was useless

found the tiles around the pool very slippery

need to supply a few rubber mats around the pool area especially

the pool opened at 10am. maybe earlier.

wifi sucked

at the bars, at breakfast, in the restaurants and the cafe, all of them were amazing

terrible wifi, pools hours, bar hours, cafe hours, room service had a fee and you have to go to the

specially the private pool, bar possibilities, vip room, michael jackson show

i had to call the hotel from my cell phone to get to room service

the views were amazing, the spa was heavenly, and the beach was breathtaking

with a special compliment to ana our housekeeper who was meticulous, gracious and helpful, to the pool consierge

throughout was impressive; my room was always impeccably tidied, nice amenities, great wifi

junior suite should have two chairs and a kitchen

& well-kept grounds, the swimming pool was large and great for families, and access to the beach was convenient

at least in 2402b spa was great beach guys were good

the spa is exceptional

setting, lovely facilities, great spa experience

breakfast through room service wasn't up to the standards the other restaurants were, our food was cold by the

the pool side bar/restaurant had great food which was reasonably priced

there is a gym and spa on the property

i preferred this hotel pool and beach set up over the riu palace next door

my elderly father had fallen ill and i asked for a late check out to have him rest a few hours longer before

the kitchen was well equipped

the kitchen was well equipped except the coffee maker was only for 2 cups and we had a tough time

pools are small, basically for kids or to stand there

the waiter with the hat on the pool was very nice and attentive

breakfast and lunches were identical in only 2 opened restaurants (total 3 are on site

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were

cleanliness, room with private pool

com and i didn t have any discount at the hotel spa or any other advantage for had doing it through booking

spa service was good

hours of bars and restaurants being open was not conducive to access some of the times we wanted, so we only

the staff were very kind, i liked being able to swim in the pool and also walk right to the beach

$120 for the move to other room after i spent 3 hours of my morning at the presentation with no breakfast

booking el-la-cartes was next to impossible until someone told us to go in person to the hig bar beside the

the snack bar needs to have more selection of foods

7am breakfast means 7:15 to 7:30 if your on a schedule to go play pickle ball. painfull.

breakfast was well presented

pool loungers were terrible

the spa day. the employees in the spa.

the food options were okay, nothing that really stood out (breakfast hall was good)

it was also a holiday and there were more kids than we care to be

it was also a holiday and there were more kids than we care to be

breakfast buffet and variety of daily menus.

out of 4 restaurants, 3 restaurants accepted kids under 12

only one outdoor bar, one side is swim-up

the only adult pool is an oversized hot tub that is too hot to spend much time in on warm days

the infinity pool was beautiful with great pool and bar service

big pool and beach access was a plus

clean. large pool

also the bar options could have been a little bit better for claiming to be a premium all-inclusive

the spa and hydrotherapy was nice

spa was great!

was small and had a poor layout, adult pool was full of kids, construction noise was constant, food was not good

2) pool towels require you to give them a

it has delicious and fresh meal choices, huge pools, top shelf liquor options, a beautiful sandy and swimmable

plus weight room and spa are convenient

this free menu and order one of the special and pay and i was told i couldn t this should be spa explain when

too many screaming kids

lovely beach, great pool and very nice room

there was no snack bar to get food outside of the buffets

the spa charged me for cancelled services

clean, staff, ac the spa and overall the private beach!

+ beach + spa

check out, another guests spa bill was added to our room

gently sloping, with gentle waves (it seems to be protected from big ocean swells), and ideal for kids to wade

it s a family hotel so be ready for kids and a lot of people in the pool

kids entertainment... the beach and attention to details

loved the swimming pool

breakfast came with our package

there were outdoor pools and the most luxurious massages we'd ever had

they charge for valet parking and don't tell you you can park on the road in front

the pool and ocean were a hop, skip from the lobby

proximity to the pool and ocean

the view from our room over to the sea was awesome and the pools were lovely

pool, cafe, and access to the ocean were nice.

great breakfast

wifi in my room was mostly non existent

wifi worked well

great location for airport or bus. excellent staff, room was excellent, breakfast was amazing

parking space, very clean, nice rich breakfast included, close to the airport

one of the highlights of staying at hotel ysuri is the poolside experience

2 bulldozers ran morning to night making a breakwater for the property; impossible to sit by pool or have a

staff, very clean, great view from pool/adjoining dining tables rooms great, comfortable

d like the restaurant, the pool and my mattress and the linens and the bed pillows were of impeccable quality

was small and intimate only 13 rooms the swimming pool was so clean and water was cold not sickeningly warm

spa wasn t heated.

the service and breakfast

like but hopefully in the future the hotel can add a washer and dryer since i had to go to the laundry in front

free breakfast,very very clean, 4th stay and will be back, 3 min taxi from airport and 10 min walk to

breakfast was provided for the whole family (including kids)

it had washers/dryers available to do laundry free of charge

room service is overpriced and horrible and although the staff try very hard, it ends up being slow

room service was great and the suite was perfect

buffet okay, lacked variety and restaurant was low on staff, food ordered for room service was good -comfy beds

maker provided but only 1 coffee cup, could not figure out smart tv, never found gym or pool, breakfast

great place to get away and relax. spa is awesome!!

our suite was spacious and we loved all of the little extras - borrowing a beach bag, sun loungers on the

also, make sure you do a day at the spa because i did a massage and a facial and it was amazing

wifi was great throughout the resort

would be great if there is a walkway through the golf course to get to the beach club

we called front desk and resort compensated us with a couple of $90 spa certificates (hour massage) as well as

often no dry towels at the pool

grounds, suites nice w/ great views, pools, bars

kids club activities were non-existent

beautiful gardens and nice pool. excellent staff.

the pools were clean with plenty of lounge chairs in the sun or shade

the food from each restaurant and room service was great

breakfast on the beach is unlike anything else and our accommodations were clean and the host was

wifi would cut out in the bathroom of our suite

bringing their own music to the bar which conflicted with the resort music

nice gym and spa area, although the jacuzzi did not work well

the location is beautiful. there spa is so relaxing and the restaurant foods are so delicious.

spa was great, but i feel like given the price of the services, i expected some more amenities

loved how clean, beautiful and spacious the hotel is

the spa was wonderful, on- site dinning very good, we enjoyed las casitas beach front

also the grilled meat station at dinner and taco station at breakfast

of seating, apart from sun loungers around the pools and a very small lounge bar near reception

the buffet (specifically breakfast) was great

the hotel is good if you are staying for vacation - food all included and nice pool.

big kitchen with nothing in it

morning while the main restaurant is only for non-premium guests which may have long queues kayak spa loved the

breakfast is mediocre absolutely no taste , weird options to eat for breakfast, chilaquiles were so

not what our booking was made for and how could we possibly compare resort price options if the kids were not

swim up bar should have been located in an adults only area of the pool

the pool was huge and beach nice

the spa staff was not available on some afternoons because they were in training sessions

the pool service

gabby and her team michelle, joel, ernesto, and victoria along with sophie s team in the kitchen are

same restaurant for breakfast and dinner and a beach bar open for lunch

we had a kitchen we couldn t use, they don t supply anything

kids club was closed, spa was closed, construction. wish there was a kids area in the pool.

was good at the swim up bar where they have a wood-burning oven, but the pizza we ordered for room service was

on the ocean, full kitchen, rooms opened up into a large suite, grounds were well kept

pool and swim up bar are great

breakfast bar was nice

spa treatments were excellent

were really nice, food was really good (even for a vegetarian), entertainment was great and the spa was fantastic

love the pools, spa breakfast at el palmer’s every morning and how the workers constantly working to keep

the cost of the spa treatment. the steam room in the spa didn’t work.

spa price to expensive, no night entertainment.

we also had a massage at the spa which was very good

spa and reservation only restaurant fill up quickly so be sure to reserve/coordinate at time of

the rooms and the pool area

loved how it was good for kids

staff also did not enforce adult only areas as kids were in those pools and hot tubs, too many kids running

room was nice, staff had good customer service, the view was fantastic and the spa services were excellent

loved the kids area

especially the room service it was so nasty and made my son's stomach hurt

my boys loved kids paradise zone

breakfast was good you need to go early before the big crowd

spa service was mediocre and it's been taking forever to get the invoices i asked for

the spa next to the bar was gross halfway through the day and into the night because people never got

and couldn t be fixed during my stay so i couldn t call front office, room service or the spa for example

is great, staff is attentive and friendly, the spa was beautiful and had good deals, the rooms were nice with

we used the spa and it was fantastic, other than that i do not recommend staying here

too expensive spa and laundry services

fact that you have to make a reservation for a buffet makes no sense, the spa wasn t available, the beach

the large pool, the beautiful gardens, the spa with the waterfall.

the spa area was beautiful

didn t like that they market that they have an entire spa on site (geared around couples) but then only had

the bar was awesome we said suprise us and they made awesome drink that we couldn t get enough

beach service and pool service

we were looking for a relaxing time with no kids just us two but the restrictions on the adult side felt like

often with both hot and fresh food, then for in between snacks you could get sushi at the rooftop bar (w an

saul at the bar pool went over above and beyond for my daughter and myself

spa was horriible experience and wont use again

response of staff to electrical deficiencies in room lobby renovation inconvenience and noise spa not available

near to airport, but no noises - very friendly staff - nice program for kids - easy access to

if you have kids you can t eat at all of the restaurants

arrival, i was informed that my room was reserved at the hacienda hotel, which was designated as adults-only

the spa was completely closed when i arrived and i didn't see that posted on the website

pool we had to wait 4) min for a beach towel

the activities for kids, the room earlier than 3pm....the area.

check out march 19 2020 also no wifi as they say

the gym was easily accessible, however, over half of the equipment in there was broken and didn't work

the trampoline was closed, the mini golf is next to a parking lot (and somewhat forgotten, needs maintenance)

my kids had a great time and we made great memories

they quickly remembered our names and our kids names and made sure we are comfortable

staff was amazing! activities for kids was incredible. loved it!

felt that there were too many people for the space the hotel provides around the pool

not observe the same poor customer treatment in other areas of villa del palmar beach resort & spa pv

loved the spa massages

spa was good but could have had a bit of music while getting the messages

property, exquisite landscaping, wonderful layout, separate quiet adult pool/spa area, beautiful views

massage therapist, at bay breeze spa , samantha, was absolutely amazing 10/10

and adult section, plenty of space

the spa became a kiddy pool and was the same color as milk

we like the spa too with a jacuzzi, a sauna and a steam room that was a plus

no management in sight, staff stretched paper-thin, and not a spare poolside or beachside seat to be found

aesthetic to the property, fantastic beach for swimming with lots of lounge chairs, adults-only pool and area

spa was closed all week

down alcohol, to the point its undrink able, spa was mediocre, the food felt very salty, the asian restaurant

the spa is also nice

our kids had little ones, so the room service was a blessing

really don't need to go out of the hotel they have different activities for kids and adults

wifi was poor

bar in the beach, every time yo want to eat or drink something you have to go the the restaurant

suite had a kitchenette and there s a soriana grocers right across the street from resort

if your looking to just kick back and relax at a hotel for your stay and enjoy the ocean and pool this is a

not everyone is a pool person, should have free in room coffee daily, no clean coffee cups daily, wifi and

the spa is great

breakfast was good.

it was a spacious glass enclosed area with comfortable seating, wifi, a cool temperature and garden on three

a negative experience lived at the breakfast room on our last day, one of the waiters at the breakfast time

very welcome to kids and the kids club with the stuff there deserves our recognition for an outstanding job

this property had a lot of families, which was encouraging to maybe return with our kids

loved the adults only pool with no kids, music or games

wifi was very hit and miss. i feel like there isn t an excuse for that these days!

wifi works well in the public areas but not so good in the rooms.

good breakfast , omelettes, fruited etc

children and some youngsters was in pool clothes on ???

the beds were hard as rocks. the pool was cold. lots of little kids.

visitor -very reasonable cost quiet -pool is excellent -staff quite accommodating -offer coffee and

awesome pool and not busy lots of loungers. squeaky clean rooms.

so very, very noisy, 2 pit bull dogs next door would bark continuously, kids yelling and running in hallways

and the spa ud83dudc9eud83dudc9eud83dudc9e we would come back

stay at the sunset plaza beach resort and spa was absolutely wonderful

good gym and spa too

location was okay (not paved so being driven in/out was uncomfortable); spa was excellent

spa services were excellent

spa was very small. food was terrible. construction next door.

great installations, nice pool and amenities, superb room, awesome food and convenient location

food not so bad for the price, but i think they should have ice cream for kids

that were promoted for our all inclusive stay on the website were false: *website implied 24hr room service, it

wifi so bad

pillows horrible spa so

spa prices were high and it was very loud until 3 am because of the acoustics of the hotel

spa also excellent

us to services or things to do in the resort was more interested in selling romantic dinner and spa time

the spa was very overpriced

used the spa and it was great

beautiful room beautiful beach spa was spectacular pools were beautiful

i did a massage at the spa and it was awesome

the spa was very nice

spa was a bit pricey, as well as the laundry services

many kids were grabbing food with bare hands instead of using utensils-needless to say we didn t eat

buffets, should accommodate more american dishes, but the snack shack was ok, & the salad bar was ok the bathrooms

breakfast is good staff fantastic

much families and lot of noise (luckily the had pool for adults)

guests in the hotel not educated and way too many kids in the area. loud and uncomfortable.

excellent pools and pool animation

the breakfast was great and they have a resident falcon which was really special

and food; walking access to downtown and local restaurants cons: i've rarely had poorer wifi - one has to pay

pool service was excellent. service personal in the restaurant were super friendly and helpful.

room was spacious; gym was amazing; breakfast buffet had so many options

the spa maiave was awesome and well worth the money spent on the services provide such as the couples

spa staff of elizabeth and betty were wonderful as well

the pool was warm and the spa is great

friendly staff, confortable beds, best hotel gym, clean and large pool also liked the pool towels overall great

the pool area had plenty of chairs