pictures, no pool, scam with parking, extreme noise during the night (till 4 am electronic music from club which

music from club which is a part of the hotel) cigarette smoke in the corridor and hotel room, breakfast was not

location room service

the room size, cleanliness, facilities, location, room service, restaurent and highly welcoming gesture of the

also the wifi did not work for me at all

having our breakfast wich was really bad by the way and poor and all the families with there kids were in the

staff were helpful, spoke english and french, and they were able to turn around my laundry in under 3hrs

great spa

it also has big swimming pool , gym and spa

the golf course and the spa are big

and the diverse amenities enable all family members to enjoy the activities they like whether spa or sports

lle kenza at concierge is very professional ), top food, top design, top spa and ifrane, the small switzerland

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

the swimming pool was good.

slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

the whole place was unclean, and they kept the water in the pool sooo dirty, like neisseria already growing in

we enjoyed having hot chocolate near the fireplace at the restaurant

further, i understand we booked during low season, but one would expect that the spa services mentioned in

confortable, clean, quiet, very good breakfast, friendly staff

slighted dated decor. large tv in bar somewhat spoilt ambience.

pool and garden are also very nice maintained

garden, rooms (showers) and breakfast were all amazing

spacious and ornate apartment, fantastic staff (shout out to ameen

we didn't use it since we only stayed for 1 night but there is a spa downstairs as well

the spa is quite expensive, e.g. sauna is billed per person and per 15 mins.

reasons we booked this - was because they advertised having a table tennis table, a jacuzzi, a gym and electric

is a quite large apartment with the convenient equipment, providing free parking as well

also the spa and indoor pool is not included in the hotel, it is run by different people who charge 100

i would recommend the hammam spa in the hotel as it includes a jacuzzi and a steam room as well as the massage

we booked 2 double rooms with quiet pool view, a spa bath and other upgraded facilities

were splendid, with amazing beds that ensured we slept well with a gorgeous view of the outdoor pool, mash'allah

hotel with an absolutely great gym , the best i've seen in a hotel , great view on the olympic pool , great

spa services was great

the pool was very spacious, calming and quiet

been with my family (2 small kids, 2 big kids, older woman and a pregnant woman) the staff was great and helpful

has a parking

wifi signal in the room is poor.

no wifi available in the rooms

wifi doesn't work quite well

breakfast

fez after departing the hotel, but the hotel could not facilitate this and their printer was not wifi compatible

was clean - the bed was comfortable - the stuff provided us with extra blankets - they have a bar with a very

size of the pool was too small and the spa was female only which was not mentioned in the details of

they also show that they have a spa

the staff are the so lovely, a special shout-out to the lovely lady in the spa (sorry i didn t get your name

the bedrooms are big and nice, the staff is very friendly and the breakfast is superb

great roof terrace with sweeping views and a small swimming pool

the bi-level family room, comfortable beds, spa and generally helpful staff.

the quality and gardens and spa was worth the distance

was fantastic, the room was lovely, pool huge and inviting, the spa treatment was divine

lack of spa facilities.

the pool was not open and we had some difficulty communicating with the spa staff.

room service coming to the room without waiting for permission to enter and seeing naked one of us,

the breakfast is a buffet but they won't refill any food even when the dishes are empty so you won't

lovely staff at breakfast!

staff very kind, service is good, breakfast is also good, very value for money.

a very loud bar downstairs, rooms alarm locks went on all night , very loud ,

to solve the problem then he called some places and fixed another hotel (hotel palais medina and spa fes) which

wifi in the rooms could be better.

wifi in my room was at times very poor

good spacious rooms and bathrooms and big space for kids to play.

everything is close by, food, drink, cafe, laundry and so on

not comfortable bathroom needs maintenance equipment broken and not clean the breakfast was very expensive based

wifi was sometime not available

breakfast very average

was unfriendly, there was no warm water available, the breakfast was horrible, the staff convinced us to book

breakfast was very poor - all the breads were stale

an appointment at the spa that was not advised until i arrived on-time that the personnel who booked it had

the food is excellent service is great also they have a spa hamam is excellent with very friendly

wifi doesn t work, security box doesn t work, phone couldn t reach to reception, tv doesn t

i first came they put me in an old room with a broken door and a dirty fridge and also the kids next door was

the snack bar by the pool is open until late at night and you can have all sort of food and drinks including

fitness and spa free to use

not disturb card on the door old furniture ugly and dark restaurant for breakfast unavalable spa (showig 0

clean. large rooms. on site spa and hair salon. on site club

we were bummed the spa wasn't open a day of hiking around fes will make any spa sound enticing but otherwise

was great very good location unfortunately they advertise a spa in the hotel but there s no spa in hotel

property was not what it advertised to be as a full star hotel with a spa

could have been informed about the gym and spa being closed

let us enjoy the pool even after it was closed

could have been informed about the gym and spa being closed

:) the rooftop bar was also nice

there was no swimming pool or gym as the one on the website

the facilities were excellent and the hotel very clean room service exceptional

there was very little breakfast left by the time we got there to eat

everything was great! the staff first class the restaurant delicious and the pool amazing

only bar was nightclub type place on roof run independently

soundproofing, breakfast unappetizing, overcharged for room, room had no tea coffee facilities or spa bath even

the girl/woman halima from the spa was also perfect

the hotel is central, room is large and has a balcony, bed sheets and towels are clean, breakfast is delicious

breakfast could include more fruit and vegetables.

there is a balcony with views towards the town and views of the pool the pool is big and very clean and surrounded

disgusting pool covered with bird droppings and wasps

the swimming pool was pleasant and it was close to a very good restaurant.

room service was very detailed

there is a swimming pool on the site as well

they had a nice and calm pool we enjoyed it too much

in the room, the air conditioner didn't work, the shower was really bad, it said there was a spa and when we

there was no food to be had, as advertised, and there was no spa facilities, as advertised.

8 like banks very poor wifi in the

clean value for money with good breakfast and excellent staff

nice room facilities with balcony, good wifi, everything ok

we also did a spa afternoon which was dreamy, and did a perfect amount of sight-seeing and relaxing by the pool

the spa is a haven of peace

givenchy spa was a disappointment; we booked and paid for one hour package, in the end, the experience is

the two restaurants offer a nice variety of dining options, and the spa is fantastic

spa is not really good.

the facilities/ spa etc

5 to 4 star max , huge hotel , in size , big reception areas , the spa lady was very good and had a hamam and

the swimming pool was good

breakfast for 5 star hotel

facilities not operational like air con and wifi

medina and spa is a top-notch hotel that is perfect for those who want to experience the beautiful city of fez

the spa prices are rather expensive and not interesting.

the spa is amazing and offers fantastic services

probably in the warmer season, we could enjoy the yard, pool and spa and add some points

spa was special, the manager of the spa is a real professional one

the palace is amazing and offer also a beautiful spa to do an hammam (royal one recommended)

spa staff could speak a little bit of english. bar could be opened but that was ramadan fault.

in-house dinner and spa also available

the spa is also fabulous - i had my first hamman bath - an amazing experience

good sized rooms. wifi worked well. comfortable bed.

the spa services are way overpriced and not good at all, a 50 min massage costs 60 euros and feels like

need more private spa and swimming hours for female slow internet

beutiful spa welcoming staff they don't charge for international emergency calls at the reception excellence

spa and food are really awesome

hammam at the spa was disappointing

the spa was under construction and the rooftop was partly closed during our stay

they recommended a spa which we had such a relaxing time at

i had a massage and hammam at the spa , which was lovely

speak english nor french , which is difficult if you don t speak arabic i wish we could have a spa on free

spa facilities very poor and massage offered was not good and expensive (better quality is easy to

the spa pools are the most impressive i have seen anywhere

the spa and pools are magnificent

very impressive palace, exceptional restaurant, breathtaking spa and very attentive service

the restaurant is extraordinary and the spa is fantastic

fabulous spa with exquisite architecture

got a suite with spa and the spa ain't even working. no food at the hotel. poor

i strongly recommend if you want a guide, a restaurant, a spa, speak with the staff there: they know the best

clean place with great staff and nice breakfast

the breakfast was great every morning, with some delicious moroccan foods

breakfast was traditional moroccan food

the suites and spa description was very misleading

even got hammam done on the spa , was a private experience very convenient, rather than going to other spas in

the temperature in fes was in the 40s when i arrived so the cool pool was an absolute treat and go plenty of

left by himself to do everything (welcoming, luggage carrier, delivering room service, serving breakfast, checking

of all, hamza was left by himself to do everything (welcoming, luggage carrier, delivering room service, serving

lys offers the perfect mix of moroccan charm and modern luxury also the spa was very good as well and the stuff

riad, spacious and luxurious located just at the entrance of the medina

if you want the best in luxury, live music, and awesome service, dar lys riad and spa is your place to stay

the room was spacious and comfortable

the lady in the spa is excellent at her job and i would reccomend getting a massage or facial

amazing breakfast including in the price

breakfast was lovely and the room was very cosy they also gave me a free upgrade when i

i can therefore confidently say, that this hotel is more like a three star hotel (with a pool and spa attached

the spa and my treatments were done with great detail

the two massages i had at the spa were both extremely good and professional

a really awful spa experience

we had massages in the spa and the manager organised reservations for everything we wanted to do

wifi is a bit slow .

the service at all. great people at front desk, breakfast and cleaning service.

the rooftop bar was closed but they still let me go up.

the free breakfast was delicious and there is a restaurant right next door , cinema cafe , the food was top

breakfast was only ok. we had to ask for coffee and it wasn't very good

we had an early morning train and they packed us a great breakfast to eat on the train

room, bed, breakfast

breakfast was delicious every morning fresh, generous, and with plenty of options

breakfast was great but we were rushed so couldn't enjoy as much as we would have liked

no bar but a drinks trolley service

thank you sanae and another wonderful lady who served a wonderful breakfast

view over the medina and the food a real pleasure it felt authentic and was so tasty the filling breakfast and

breakfast was good, but we d love to see even more variety

wifi was available but was not very strong (interruptions during video calls)

wifi wasn't great

would have loved to try the spa but i understand that it is closed temporarily due to covid.

have requested for a spa massage into another riad (same owner)

we loved the breakfast!

had a lovely breakfast every morning

for young healthy adults n teenagers, but it may impose some difficulties for elderlies n young kids

abdul and yusuf took excellent care of us, arranged our guide and spa services

there is an excellent restaurant and the breakfast is wonderful

the riad has good wifi, is beautiful,

we enjoyed breakfast and a delicious dinner on the rooftop terrace

everything was fantastic. excellent room, wifi very fast, staff very professional.

breakfast was exceptional

the breakfast did take a little bit long, but otherwise no remarks at all

breakfast was perfect

service of the team, then the cleanliness. good internet facilities. breakfast and room service.

clean comfortable room, great location, excellent breakfast and lovely staff

the breakfast was delicious, staff was fantastic and we were super comfortable!

we love the place, it was good, breakfast was really good as well.

our toddler daughter was accommodated with extra food at breakfast and a sweet little bed

simple continental breakfast was included, and happily consumed each morning, with a huge variety of locally

wifi is great, breakfast is decent (moroccan breakfast) with fresh orange juice, coffee and moroccan mint tea

the breakfast was very good and the place was very well located in the medina

kind, friendly and helpful, they welcomed me with cup of mint tea and they helped me with the laundry

everyday i enjoyed very delicious and huge breakfast

fantastic location, nice terrace, great breakfast, friendly staff, all is great! even the wifi!

run by a welcoming family, they graciously accommodated our breakfast times to suit our schedule on a couple

in the spa area fatima az-zahra in hammam made me feel cared and calm, it was unique experience followed

the rooms are big and very detail oriented, the bathroom is like a mini spa made for kings and queens

front of house, kitchen and spa staff were all excellent

& spa dar bensouda was one of the most hospitable residences my husband and i have ever experienced

beautiful clean rooms, super kind staff, excellent food, amazing spa service.

is no restaurant or spa at this location

the staff were very helpful and breakfast was brilliant

the breakfast was delicious and served in the rooftop terrace

was very clean and the stuff very friendly. the breakfast was very good.

little more variation in breakfast maybe yoghurt a lot og bread and cakes, but thats the local tradition so its

the room i stayed in had a lot of space and an ac which are big must haves for me

riad with spa and restaurant, all what you need to rest, i really loved the massage

recently had the pleasure of staying at riad fes bab rcif & spa during my visit to the enchanting city of fes

a luxurious retreat in the heart of fes: riad fes bab rcif & spa rating: (5/5) review: i recently

the spa is a must try best massage ever (look for hassan)

excelent breakfast, good shower, very nice host

only issue was the wifi, there wasn t a great connection in the room and had to stay in the lobby/dining area

our stay, being welcomed with tea and lots of information about fes, best way to haggle and also laundry service

the breakfast was a simple but full table with eggs, tea, coffee, orange juice and a different kind of

wifi doesn t work at the room.