slippery/icy stairs and parking lot alcohol sale no hot shower paid breakfast

secure parking for motorcycles. easy walk into town.

the swimming pool was good.

the whole place was unclean, and they kept the water in the pool sooo dirty, like neisseria already growing in

the parking was also good

i like the location first and spa ud83dude0d

great spa

it also has big swimming pool , gym and spa

lle kenza at concierge is very professional ), top food, top design, top spa and ifrane, the small switzerland

perfect service & hospitality, terrific food, outstanding spa and facilities

staff were helpful, spoke english and french, and they were able to turn around my laundry in under 3hrs

the room size, cleanliness, facilities, location, room service, restaurent and highly welcoming gesture of the

also the wifi did not work for me at all

the wifi was a bit difficult to use at times.

location room service

pictures, no pool, scam with parking, extreme noise during the night (till 4 am electronic music from club which

music from club which is a part of the hotel) cigarette smoke in the corridor and hotel room, breakfast was not

spacious and ornate apartment, fantastic staff (shout out to ameen

we didn't use it since we only stayed for 1 night but there is a spa downstairs as well

the spa is quite expensive, e.g. sauna is billed per person and per 15 mins.

amine in particular was fantastic helping our kids to settle in with hot chocolate drinks

and clean, great front desk staff, free parking

we booked 2 double rooms with quiet pool view, a spa bath and other upgraded facilities

i would recommend the hammam spa in the hotel as it includes a jacuzzi and a steam room as well as the massage

also the spa and indoor pool is not included in the hotel, it is run by different people who charge 100

everything , like service, swimming pool, food, rooms and security, thanksgiving for you.

cheap, extremely welcoming, comfortable and quiet. the swimming pool and gym is free to use

the pool was very spacious, calming and quiet

spa services was great

in evening was no one looking after the cars in the car park but in the morning i paid for the parking

working staff was friendly(server, parking guy)

loved the pool and the lobby is amazing

reception told us the breakfast will be served at 7 but when we come to cafe at 8 there is no food except bread

receptionist doesn't speak very well english, was difficult to communicate, and breakfast was not fresh

very good breakfast. everything was very nice. the location was good as well

breakfast is the worst. literally rubbishy. can easily poison you. also no wifi.

breakfast

lack of spa facilities.

the spa is amazing thanks to tissa for making my hammam experience the best, she took great care of me

the gym was superb, the spa wonderful and the pool and area wonderful

was fantastic, the room was lovely, pool huge and inviting, the spa treatment was divine

the quality and gardens and spa was worth the distance

they also show that they have a spa

size of the pool was too small and the spa was female only which was not mentioned in the details of

the staff are the so lovely, a special shout-out to the lovely lady in the spa (sorry i didn t get your name

staff brought out a beautifully-appearing breakfast to the table but the food was not fresh

i would love more local breakfast options but that's minor. ii ts not a dislike just a desire.

super expensive laundry

only the bar at first floor

good location and nice breakfast. friendly staff

a very loud bar downstairs, rooms alarm locks went on all night , very loud ,

staff very kind, service is good, breakfast is also good, very value for money.

no wifi

breakfast was good .

breakfast was very poor - all the breads were stale

breakfast . expensive ( quality vs price )

unstable wifi

to solve the problem then he called some places and fixed another hotel (hotel palais medina and spa fes) which

they took great care of us and the pool was nice also

having room service when needed was a bonus

restaurant and bar in the hotel was really costly

and bar are expensive, higher prices than i pay at home

the food is excellent service is great also they have a spa hamam is excellent with very friendly

an appointment at the spa that was not advised until i arrived on-time that the personnel who booked it had

and breakfast were fantastic

parking and several covered spaces, great for a motorcycle

the gym wasn't equipped properly and the dumbbells were broken and dirty all around

we were bummed the spa wasn't open a day of hiking around fes will make any spa sound enticing but otherwise

was great very good location unfortunately they advertise a spa in the hotel but there s no spa in hotel

spa is not spa as services are not quite what they advertise

not disturb card on the door old furniture ugly and dark restaurant for breakfast unavalable spa (showig 0

fitness and spa free to use

could have been informed about the gym and spa being closed

property was not what it advertised to be as a full star hotel with a spa

lovely fresh hotel, motorcycle parking underneath, easy for sightseeing

the pool was closed which was a shame. only got told about it a couple of days before hand.

:) the rooftop bar was also nice

swimming pool

the wifi worked quite well in the room

breakfast was excellent! location was also great.

breakfast

day-time receptionist and colleague kind and well intentioned. sky bar staff helpful.

soundproofing, breakfast unappetizing, overcharged for room, room had no tea coffee facilities or spa bath even

the girl/woman halima from the spa was also perfect

) weak/unavailable wifi signal, breakfast very basic

the pool

very good breakfast, helping staff

drinks and restaurants were a little overpriced, and the givenchy spa fees were astronomical

the spa is a haven of peace

givenchy spa was a disappointment; we booked and paid for one hour package, in the end, the experience is

the two restaurants offer a nice variety of dining options, and the spa is fantastic

we also did a spa afternoon which was dreamy, and did a perfect amount of sight-seeing and relaxing by the pool

there was no food to be had, as advertised, and there was no spa facilities, as advertised.

in the room, the air conditioner didn't work, the shower was really bad, it said there was a spa and when we

he ensured he served breakfast himself in case the chef wasn t around

they prepair for us a fabulous breakfast every day

room service it's excellent ! mounia the recepcionist are wonderfull

the swimming pool was pleasant and it was close to a very good restaurant.

disgusting pool covered with bird droppings and wasps

good place for the value, has a good size swimming pool. the staff was very nice

room service was very detailed

very bad smell in room, restaurant closed / no room service

medina and spa is a top-notch hotel that is perfect for those who want to experience the beautiful city of fez

the spa was closed for maintenance as it is ramadan now and it is considered low season.

love the pool and spa area

spa was special, the manager of the spa is a real professional one

the spa is amazing and offers fantastic services

5 to 4 star max , huge hotel , in size , big reception areas , the spa lady was very good and had a hamam and

the facilities/ spa etc

room is very dirty ,a very old furniture,no mini bar even no water

no bar or snack bar at pool-

laundry service was good.

spa staff could speak a little bit of english. bar could be opened but that was ramadan fault.

the palace is amazing and offer also a beautiful spa to do an hammam (royal one recommended)

the spa is also fabulous - i had my first hamman bath - an amazing experience

in-house dinner and spa also available

great location. wonderful hospitality. great breakfast. nice decor and very quiet.

hammam at the spa was disappointing

cultural morocco tours, we proudly endorse palais faraj suites & spa for its impeccable service and prime location

the spa is no good quality,scrub so hard and not friendly.

fantastc building - very original and big rooms - staff - spa - restourant - very good the suggested visited

beutiful spa welcoming staff they don't charge for international emergency calls at the reception excellence

speak english nor french , which is difficult if you don t speak arabic i wish we could have a spa on free

i had a massage and hammam at the spa , which was lovely

they recommended a spa which we had such a relaxing time at

spa was not in use, rooftop was also abandoned and not in a useable state, had to go to atm at 7am

spa facilities very poor and massage offered was not good and expensive (better quality is easy to

the suites and spa description was very misleading

even got hammam done on the spa , was a private experience very convenient, rather than going to other spas in

left by himself to do everything (welcoming, luggage carrier, delivering room service, serving breakfast, checking

the temperature in fes was in the 40s when i arrived so the cool pool was an absolute treat and go plenty of

breakfast was also extremely delicious and they have laundry services as well

amazing breakfast including in the price

breakfast was lovely and the room was very cosy they also gave me a free upgrade when i

the spa and pools are magnificent

restaurant is amazing, spa beautifull

fabulous spa with exquisite architecture

very impressive palace, exceptional restaurant, breathtaking spa and very attentive service

the restaurant is extraordinary and the spa is fantastic

i strongly recommend if you want a guide, a restaurant, a spa, speak with the staff there: they know the best

got a suite with spa and the spa ain't even working. no food at the hotel. poor

place is just beatiful, the room is clean and the breakfast was so good and the riad is close to the oldcity of

incredible dinner and breakfast

the service was excellent and the staff was super friendly! the breakfast was great too.

the room was spacious and comfortable

there is a parking next to the building, just an empty dusted space but serves the purpose

the lady in the spa is excellent at her job and i would reccomend getting a massage or facial

if you want the best in luxury, live music, and awesome service, dar lys riad and spa is your place to stay

lys offers the perfect mix of moroccan charm and modern luxury also the spa was very good as well and the stuff

we had massages in the spa and the manager organised reservations for everything we wanted to do

the guys at the reception, spa and restaurant were so fantastic

a really awful spa experience

i can therefore confidently say, that this hotel is more like a three star hotel (with a pool and spa attached

the spa and my treatments were done with great detail

beautiful riad, and a wonderful room. breakfast was nice

tiles, the carved plaster, the painted ceiling, the most friendly welcome and the generous breakfast

the architecture is phenomenal! the breakfast was delightful.

thank you sanae and another wonderful lady who served a wonderful breakfast

excellent breakfast each day with a wide range of breads, fresh fruit, yoghurt, pastries, condiments, eggs

staff is very helpfull: wifi was not working on my floor - told them - replaced the router in half hour

small rooms, wifi doesn t work in the room, parking on a very narrow public street

breakfast was only ok. we had to ask for coffee and it wasn't very good

wifi is a bit slow .

breakfast was basic,but good

have requested for a spa massage into another riad (same owner)

would have loved to try the spa but i understand that it is closed temporarily due to covid.

for young healthy adults n teenagers, but it may impose some difficulties for elderlies n young kids

some improvements but doesn t really ruin the experience, very clean, daily room service, great breakfast

property can have some improvements but doesn t really ruin the experience, very clean, daily room service,

room, bed, breakfast

breakfast was great but we were rushed so couldn't enjoy as much as we would have liked

breakfast was delicious every morning fresh, generous, and with plenty of options

a breakfast buffet but more than enough for a great meal

we had an early morning train and they packed us a great breakfast to eat on the train

breakfast was perfect

lovely , caring and friendly but othman stole our heart with his kindness and understanding the breakfast was

clean comfortable room, great location, excellent breakfast and lovely staff

rooms , great breakfast they organise for us a taxi to the airport in the middle of the night , everything was

service of the team, then the cleanliness. good internet facilities. breakfast and room service.

abdul and yusuf took excellent care of us, arranged our guide and spa services

nice riad. clean and comfortable. staff friendly. good breakfast and dinner.

breakfast was very good as the dinner at restaurant

we enjoyed breakfast and a delicious dinner on the rooftop terrace

wifi was terrible. a bit dark and cold feeling.

the breakfast is what i'd call a

room was very clean, breakfast was good, stuff very polite and helpfull, specially mr

mustafa and the guy that serves breakfast are super stars

the breakfast was delicious, staff was fantastic and we were super comfortable!

we love the place, it was good, breakfast was really good as well.

hatim was so nice with me and his father also.i like go there again. the breakfast was so nice

the wifi is very good and fast

they say there is a daily room service

fantastic location, nice terrace, great breakfast, friendly staff, all is great! even the wifi!

the riad was amazing, and the breakfast that was included was also very tasty - brought by a very friendly lady

the rooms are big and very detail oriented, the bathroom is like a mini spa made for kings and queens

because we booked the hammam spa and massage, we were provided with rubber slippers and spa robes

in the spa area fatima az-zahra in hammam made me feel cared and calm, it was unique experience followed

beautiful clean rooms, super kind staff, excellent food, amazing spa service.

& spa dar bensouda was one of the most hospitable residences my husband and i have ever experienced

the room i stayed in had a lot of space and an ac which are big must haves for me

recently had the pleasure of staying at riad fes bab rcif & spa during my visit to the enchanting city of fes

did the spa and hammam experience with hassan,it is well worth it and very relaxing

spacious and well decorated rooms, cleaning and fresh towels everyday, delicious breakfast and mint

a luxurious retreat in the heart of fes: riad fes bab rcif & spa rating: (5/5) review: i recently

is no restaurant or spa at this location

the staff were very helpful and breakfast was brilliant

breakfast amidst the rooftop, and very kind staff!

little more variation in breakfast maybe yoghurt a lot og bread and cakes, but thats the local tradition so its

the breakfast is tasty and the view from terace is stunning

great breakfast, super helpful staff and very nice riad. highligh recommended!

very good location and breakfast and we had the best appartment with a rooftop terrace

only issue was the wifi, there wasn t a great connection in the room and had to stay in the lobby/dining area

our stay, being welcomed with tea and lots of information about fes, best way to haggle and also laundry service

wifi in the terrace room did not work, but they informed us about this when we got there

breakfast with an amazing view over the whole medina

the big breakfast at the roof top was amazing with amazing tranquil views

our host was amazing - her breakfast was great and she was extremely helpful helping arrange affordable trips

they suggested recommendations for the city and the breakfast is great as well

breakfast that these guys cooked for us was amazing

insanely beautiful riad with absolutely stunning details, a great terrace with breakfast, and staff that makes

building is beautiful and breakfast was a highlight of the trip

the breakfast was also very good and very fresh

the breakfasts are delicious, and we found it was an amazing experience to request dinner prepared here

we had plenty of privacy here -- but this place is enjoyed best chatting with the other guests at breakfast or