further, i understand we booked during low season, but one would expect that the spa services mentioned in

the decor the pool and overall building.

garden, rooms (showers) and breakfast were all amazing

confortable, clean, quiet, very good breakfast, friendly staff

only thing that let down the quality was the breakfast

pool view, location, parking, staff and breakfast

pool view, location, parking, staff and breakfast

noise of the pool by afternoon and music noise by evening to midnight were annoying; the shower wasn't

was very helpful, polite and accommodating, she went above and beyond, the food staff at the breakfast buffet

basic but enough breakfast

food was plentiful (dinner & breakfast) and hot ud83dude4fud83cudffd cotton sheets, room and all very clean

breakfast was the same issue, no other customers, uncleared tables from previous night, so

and finally the breakfast menu could use some healthier and more varied options

com, for example, steam room, hot tub, jacuzzi, fitness, or a spa lounge

spa staff were very rude, especially the spa manager, she was unprofessional and without any

the hotel facilities were great and the staff were very friendly apart from the spa manager.

could have day time entertainment fir families at the pool , mabe pool exercise classes or something like

overall, my stay was good the room service staff were amazing and went above and beyond to try and understand

guests were smoking in the main restaurant and bar too, meaning i could not use those facilities and was forced

good breakfast and very clean room

so it was a religious holiday the next day and by law there could be no bars open, but the way they switched

good rooftop terrace bar with alcohol served

the location, the breakfast and mostly the staff at the reception.

basically a cheap hotel disguised as a 4 star spa

the breakfast

the secure, underground parking included in our room price made our touring easier, we were able to leave

room temperature hot and air condition problem. wifi problem

breakfast was low standard, we expected fresh, local produce and international options but found

spa closed

property advertises a spa and japanese restaurant and other amenities which were either non-existent or closed

the room was too small. parking was a problem especially when returning late at night.

clean room, working ac, nice shower area, good wifi signals

very good & very much caring staff at the reception and in the breakfast room

view from the terrace, especially of the surreal golf course, was

was parked right outside the front door and the building is in between two walls of the royal golf courses, so

only one type, instant coffee even though i thought i clearly heard a nespresso machine, a small kids yogo cup

was very particular just in front of the royal golf club

wifi in the room is bad

i wished the hamman and spa were open

good location, easy to find with good parking

no iron even upon request (we were here for a wedding), very simple breakfast

pool area is nice and hotel is big and roomy with a good choice of buffet food

breakfast was good

the room was clean and calm, the spa was relaxing, and the staff was professional.

the spa reception and staff were very kind and supportive

i feel relieved, especially after having the spa session with amazing spa specialists for massage, filali fatima

had such a fantastic time at this hotel and spa

i would like to thank amina at the spa & sofian at the

disgusting pool covered with bird droppings and wasps

very bad smell in room, restaurant closed / no room service

pool area dirty. heavy traffic noise because the place is situated at a huge junction.

i was also surprised that there was a pool there

the swimming pool was pleasant and it was close to a very good restaurant.

we booked 2 double rooms with quiet pool view, a spa bath and other upgraded facilities

i would recommend the hammam spa in the hotel as it includes a jacuzzi and a steam room as well as the massage

also the spa and indoor pool is not included in the hotel, it is run by different people who charge 100

hotel with an absolutely great gym , the best i've seen in a hotel , great view on the olympic pool , great

cheap, extremely welcoming, comfortable and quiet. the swimming pool and gym is free to use

5 to 4 star max , huge hotel , in size , big reception areas , the spa lady was very good and had a hamam and

the facilities/ spa etc

customer service is excellent and room service

the pool!

the cleaning ladies makes a lot of noise in the morning when they are cleaning the rooms the pool is open

spacious and ornate apartment, fantastic staff (shout out to ameen

the spa is quite expensive, e.g. sauna is billed per person and per 15 mins.

we didn't use it since we only stayed for 1 night but there is a spa downstairs as well

the desk clerk taught my kids to play pool

treadmill in gym didn't really work, overall gym was disappointing

wifi in the bedrooms, really was a shock, especially in this day and age

receptionist doesn't speak very well english, was difficult to communicate, and breakfast was not fresh

breakfast is the worst. literally rubbishy. can easily poison you. also no wifi.

breakfast could be better if more options were added

breakfast was ok no problem

the staff are the so lovely, a special shout-out to the lovely lady in the spa (sorry i didn t get your name

size of the pool was too small and the spa was female only which was not mentioned in the details of

they also show that they have a spa

the bedrooms are big and nice, the staff is very friendly and the breakfast is superb

they have even arranged to open the restaurant for breakfast 1 hour earlier than scheduled because we had to

i really liked the spa massage by noor, i found it quite relaxing

lack of spa facilities.

was fantastic, the room was lovely, pool huge and inviting, the spa treatment was divine

the spa is amazing thanks to tissa for making my hammam experience the best, she took great care of me

the bi-level family room, comfortable beds, spa and generally helpful staff.

to solve the problem then he called some places and fixed another hotel (hotel palais medina and spa fes) which

the staff was excellent and pools were clean and great for kids.

excellent location. guarded parking slot. good breakfast

great location. very clean and the bar is good.

slow wifi in the room that was situated at the back of the hotel

spa is not spa as services are not quite what they advertise

was great very good location unfortunately they advertise a spa in the hotel but there s no spa in hotel

clean. large rooms. on site spa and hair salon. on site club

we were bummed the spa wasn't open a day of hiking around fes will make any spa sound enticing but otherwise

fitness and spa free to use

the food is excellent service is great also they have a spa hamam is excellent with very friendly

an appointment at the spa that was not advised until i arrived on-time that the personnel who booked it had

nice bar which one can eat in

like the room, wifi, breakfast, location etc.

very high prices in the restaurant and the bar at the pool 3 for a cola 6 for red bull

in the room, the air conditioner didn't work, the shower was really bad, it said there was a spa and when we

there was no food to be had, as advertised, and there was no spa facilities, as advertised.

wifi like everywhere in morocco

room service it's excellent ! mounia the recepcionist are wonderfull

he ensured he served breakfast himself in case the chef wasn t around

a nice quite bar and if you want something more lively club

breakfast . expensive ( quality vs price )

was unfriendly, there was no warm water available, the breakfast was horrible, the staff convinced us to book

breakfast was very poor - all the breads were stale

not comfortable bathroom needs maintenance equipment broken and not clean the breakfast was very expensive based

good location and nice breakfast. friendly staff

room service coming to the room without waiting for permission to enter and seeing naked one of us,

a very loud bar downstairs, rooms alarm locks went on all night , very loud ,

only the bar at first floor

lovely staff at breakfast!

spa services was great

the pool was very spacious, calming and quiet

wifi only works in common room

been with my family (2 small kids, 2 big kids, older woman and a pregnant woman) the staff was great and helpful

wifi is only available in the main lobby. no wifi in the room

property was not what it advertised to be as a full star hotel with a spa

could have been informed about the gym and spa being closed

the music in the rooftop bar can be a bit too loud, but you do not hear it in the room when the window is closed

lovely fresh hotel, motorcycle parking underneath, easy for sightseeing

pool had stagnant water next to it

amazing breakfast at the rooftop <3

staff is very nice, breakfast with local and european kitchen

the breakfast had a decent selection

could not accommodate us adequately and split our kids up from us

noise from the bar below and nightclub above was excessive, resulting in sleep ending at 3

soundproofing, breakfast unappetizing, overcharged for room, room had no tea coffee facilities or spa bath even

the girl/woman halima from the spa was also perfect

room service available until 10 pm, there is no way to get tea after that time

music at the pool is often very loud. safe in my room didnt work.

nice swimming pool and overall commodities

love the pool and spa area

the spa was closed for maintenance as it is ramadan now and it is considered low season.

the spa prices are rather expensive and not interesting.

the spa is amazing and offers fantastic services

spa was special, the manager of the spa is a real professional one

drinks and restaurants were a little overpriced, and the givenchy spa fees were astronomical

spa is not really good.

we also did a spa afternoon which was dreamy, and did a perfect amount of sight-seeing and relaxing by the pool

the two restaurants offer a nice variety of dining options, and the spa is fantastic

the spa is a haven of peace

the spa is also fabulous - i had my first hamman bath - an amazing experience

the palace is amazing and offer also a beautiful spa to do an hammam (royal one recommended)

spa staff could speak a little bit of english. bar could be opened but that was ramadan fault.

in-house dinner and spa also available

- fast & reliable wifi

restaurant is amazing, spa beautifull

the spa pools are the most impressive i have seen anywhere

rooms are elegant, spacious, and beautifully decorated

very impressive palace, exceptional restaurant, breathtaking spa and very attentive service

fabulous spa with exquisite architecture

got a suite with spa and the spa ain't even working. no food at the hotel. poor

i strongly recommend if you want a guide, a restaurant, a spa, speak with the staff there: they know the best

clean place with great staff and nice breakfast

incredible dinner and breakfast

we left early and insisted we take breakfast for our 7 hour train ride to marrakech

there is a parking next to the building, just an empty dusted space but serves the purpose

lys offers the perfect mix of moroccan charm and modern luxury also the spa was very good as well and the stuff

the lady in the spa is excellent at her job and i would reccomend getting a massage or facial

riad, spacious and luxurious located just at the entrance of the medina

the room was spacious and comfortable

good wifi

room, bed, breakfast

we had an early morning train and they packed us a great breakfast to eat on the train

breakfast every day was way more than we could eat and had a huge variety

no bar but a drinks trolley service

the spa and my treatments were done with great detail

the guys at the reception, spa and restaurant were so fantastic

we had massages in the spa and the manager organised reservations for everything we wanted to do

i can therefore confidently say, that this hotel is more like a three star hotel (with a pool and spa attached

the two massages i had at the spa were both extremely good and professional

breakfast was very

staff is very helpfull: wifi was not working on my floor - told them - replaced the router in half hour

the breakfast was very good and the amount of care shown by the staff was exceptional

wifi is a bit slow .

the service at all. great people at front desk, breakfast and cleaning service.

the suites and spa description was very misleading

even got hammam done on the spa , was a private experience very convenient, rather than going to other spas in

of all, hamza was left by himself to do everything (welcoming, luggage carrier, delivering room service, serving

the pool is just the pool in the central courtyard and i can't imagine anyone swimming in it

pool was not really for swimming

cultural morocco tours, we proudly endorse palais faraj suites & spa for its impeccable service and prime location

the spa might improve the general service, trying to be more professional and precise

hammam at the spa was disappointing

the spa is no good quality,scrub so hard and not friendly.

the spa services are way overpriced and not good at all, a 50 min massage costs 60 euros and feels like

abdul and yusuf took excellent care of us, arranged our guide and spa services

wifi not very

the riad has good wifi, is beautiful,

excellent breakfast

we enjoyed breakfast and a delicious dinner on the rooftop terrace

kind, friendly and helpful, they welcomed me with cup of mint tea and they helped me with the laundry

the wifi is very good and fast

the location is very convenient and the wifi is very fast

run by a welcoming family, they graciously accommodated our breakfast times to suit our schedule on a couple

the staff is very friendly and accommodating, tea and breakfast are included, other services are available such

i had a massage and hammam at the spa , which was lovely

they recommended a spa which we had such a relaxing time at

speak english nor french , which is difficult if you don t speak arabic i wish we could have a spa on free

spa was not in use, rooftop was also abandoned and not in a useable state, had to go to atm at 7am

the spa was under construction and the rooftop was partly closed during our stay

amazing breakfast including in the price

breakfast was lovely and the room was very cosy they also gave me a free upgrade when i

though we left the hotel early morning, staff prepared breakfast for only us

wifi doesn t work at the room.

wifi is a bit slow

wifi in the terrace room did not work, but they informed us about this when we got there

th double bed and the sofa bed) stairs are very high and grandma had a bit of hard time there wifi was getting

they suggested recommendations for the city and the breakfast is great as well

the room is wide enough for a family with two kids

and the breakfast on the roof top was outstanding

breakfast and the lunch/dinner were very good

breakfast was delicious, the staff were lovely, wifi good, location amazing

beautiful riad, and a wonderful room. breakfast was nice

riad with the kindest people and a great breakfast

the breakfast was typical moroccan with a lot of choices

view over the medina and the food a real pleasure it felt authentic and was so tasty the filling breakfast and

the architecture is phenomenal! the breakfast was delightful.

but is quiet and has great views across the city to the hills beyond to accompany your ample breakfast

host extremely helpful. facilities very clean. breakfast great.

breakfast was amazing

he also prepared breakfast for us early in the morning since we had to check-out very early to catch the first

the breakfast was very nice, especiall the omelette with moroccan herbs and the fresh cakes