had a very good experience, the room was in the renovated building with free access to the pool and gym

but in general food and kitchen service is not too bad - there are enough good options

there is no wifi in the appartements.

if you are with kids,loro parque is 10 minutes driving

parking in nearby streets shouldn't be a problem

wifi had frequent disruptions and the tv wasn't working.

the breakfast is excellent.

the hotel is really well set up, and breakfast is very good

tasty breakfast

also had a nice small gym

breakfast was nice

wifi has weak signal, even in central lobby area.

nice hotel, great dinners with free water and wine, nice swimming pool, friendly staff

amazing sea-view, nice pool. spacious room with well-equipped kitchen.

beautiful hotel. very peaceful and relaxing. pool is great. staff wonderful.

lots of thanks to them for helping me through my travelling alone with 3 kids

the breakfast was quite good

hotel is located on the heel, which makes a perfect view, but might be hard if you travel with kids and have to

nice swimming pool and 10 min walking to puerto de la cruz, where you can find restaurants and beaches

we spent a week with my family ( 3 kids), we enjoyed the stay so much

spa in option with limited offering the dessert buffet - need more local fresh fruits and the cakes

spa and indoor pool was not included in all-inclusive

additional amenities such as spa and parking were very over

am not satisfied with the opening hours of the gym&spa

-spa isn t included in the price you have to pay extra to use the indoor pool

sauna not working and a spa area would have enhanced the hotel

breakfast - good choice buffet style

but when i wanted to book one at reception i was told they don t have that, but i can use the gym instead

comfortable bed. well stocked dining room at breakfast. pleasant staff.

don t really stay in a hotel so couldn t rate the services, bar is reasonable priced for those not staying

is a few extra charges and deposits for things like using the room safe, towels for the pool

a proper gym which was usually empty, pretty standard but decent and tasty breakfast selection, quiet area,

gym for a hotel, more like a fitness centre

had a big room with huge bed and two balconies with nice view to the pool

a proper gym which was usually empty, pretty standard but decent and tasty breakfast selection, quiet area,

spa is broken

pot of tea for breakfast. rather than a cup. children taking over the dance floor on the night.

weak wifi connection.

would like to see a bit more veg options in food (breakfast and dinner)

the hotel has a lot of facilities such as a big swimming pool, tennis court, mini golf and gym

wifi availability and speed were good

no bar open on premises but value for money breakfast was lovely

breakfast could be much better, the warm food was cold, there is a good variety for the price, but

bar wasn t open so couldn t just get a quick glass of water or ice

kindness of the staff, excellent breakfast, terrace and swimming pool, super clean everywhere.

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool

the hotel has a spa and two rooftop pools

spa is not for free (15 ), one has to pay a deposit for a towel at the pool as well (20 each)

small spa in the hotel was a nice extra: they always have some offers for massages

a problem but there was no bar service so had to go across the road but not a problem will definitely

wifi was poor and aircon could not cope with the heat

the outside tables and chairs for sitting and the pool area were spacious and uncrowded

breakfast was excellent, the views from our room were lovely, the room very comfortable, the pool

everything was wonderful. we would have liked a later bar service but it didn't impact our stay.

good breakfast though the dining room can become busy, uncomfortable and airless

the power supply tripped twice when my wife was in the spa bath, and i was at reception desk

big beautiful apartment, smart tv, spa bath, great views and gorgeous gardens, swimming pools

disappointed that the medium pool is not heated, as stated in the description, only the kids pool, which is half

it was a pity that heated swimming pool was only the tiny one for little kids

the grounds offer a good variety of activities - baby (heated) and kids pool in one area, adult only pool with

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

pool area is wonderful with a stunning view, the breakfast terrace is beautiful and has a very

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

delicious breakfast and dinner

great breakfast, nice terrace with sea view, swimming pools.

breakfast was as expected for three star

delicious food for breakfast and dinner - good prices

was clean, modern and had a very comfortable bed, great shower and a few english tv channels the wifi was

the only minus is the wifi, only in the lobby, the rest was great

at the outside bar area was poor why do waiting staff seem to have tunnel vision

great breakfast, pool and spa pool

sauna and spa were both good and enjoyable

spa & jacuzzi at no extra cost

sauna and spa area

the added bonus of a new gym facility, & new furniture in public areas

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

the spa treatments were also exceptional would recommend you try

breakfast was great

clean, spacious, adults only, everyone very polite, lovely views and facilities, excellent breakfast

spacious gym with basic cardio equipment

the only thing i would say is that the area where the rocks are in the spa needs cleaning

everything was simply great, the spa was a great treat on the stormy days.

loved how good the spa was

the gym and the spa are completely underground so the air is a bit claustrophobic.

great location & very modern, the spa is excellent

there is a spa and even a ping pong table

need more bar staff

hotel, fantastic location, fabulous breakfast

staff were very friendly and helpful, the location fantastic and ththe pool and garden area are wonderful

clean as a whistle and breakfast was excellent

size room with sea view, large hydro spa bath in room

use email and had to go to the paris restaurant to get a coffee and use their much better wifi

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

the view was amazing, the breakfast was very nice and it had many options.

great variety of bufet food, clean and well-equiped rooms with comfortable balcony, beautiful pool beach with

size of the beds and choice at breakfast

very loud excitable large groups of kids not great early in morning, trying to use a buffet restaurant and when

breakfast was good

most of the staff were very friendly, good facilities, pool table etc

pool quite deep in most part of it

the location, cleanliness and the breakfast

would be a good extra to have, cocktails at the pool bar better to have made originally and not from precooked

lounge bar area is quite dated and dark

swimming pool was available but cold (travelled in january) not possible to swim

pool area

wifi in the room

wifi was terrible

pool area was pleasant and clean with a lifeguard wifi adequate for our needs

we traveled with two small kids and really enjoyed our 1 night stay at the hotel

we traveled with two small kids and really enjoyed our 1 night stay at the hotel

the spa was

from staff at the reception from the checking in to housekeepers and restaurant facilities and spa were great

you need: a great staff a nice pool an amazing buffet a nice view a peaceful hot spring and spa area the area

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

spa was nothing special in our opinion, just inside pool with a few showers

the spa area was closed due to covid even if it was advertised as open before booking

who likes massages, i can recommend the aroma spa nearby

no parking - difficult even to drop off limited spa facilities

gym could have been better equipped and open earlier in the morning

the pools were lovely and it was great for kids

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

everything was great ! people make this place amazing. the garden and spa make it unique.

free spa access zone is quiet and cost

breakfast service atmosphere spa gardens

room was very well appointed with plenty of wardrobe space and drawers - not always the case in hotels

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

the spa is top notch, the breakfast/dinner quality as well

we paid the 15 each for the spa, and pretty much had it to ourselves

not a single fault regarding hotel all staff lovely and helpful the spa is absolutely beautiful and the views

experience with alantic mirage suites & spa was a very pleasant one

large part of the spa didn't working due to water problems and the lady there spoke just spanish

spa facilities not great and small and very dated

we also had a relaxing massage at the spa by eric which was great

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

spa could be better but we still had a nice time there

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

the location of their spa is rather strange - one has to go outside to reach it

the spa was disappointing as the water was cool and the saunas were only male or female

spa was nice but really just sauna and changing facilities basic and very small

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

the gym could be better and have a little more free weights equipment

the staff we encountered were very helpful and the breakfast was excellent, cooked freshly and plenty of it

parking close was difficult

the bed was very comfortable (room 130 i think) wifi - its okay

their wifi was unsatisfactory. no connection in our room and not good in the central area.

really nothing. the parking turned out to be easier than expected.

spa and wellness is special and spacious with sea water (

loved the amenities, the food was good, and the spa was great

evening activities, food options, pool activities and the spa massages

went for a massage at the spa which was divine, and the spa was very relaxing, and the gym is better equipped

offered the use of the spa on the last day to shower before heading to airport

spa could be better.

there were no hooks in the bathroom for towels or our spa robe

court, table tennis, gym and if you want to take care of yourself you can choose many options in spa (with

only criticism is that we wanted to use the spa on the last day before coming home

some of the equipment in the gym was out of order and some of the jets in the spa were not functioning

bonus free visit to the spa 5

the interior of the hotel is spectacular with grand, spacious interiors and a nicely designed outdoor space

for minor downsides: the spa area lacked lounge chairs, which was a bit disappointing

the spa was in another building/hotel (which is not specified on the website) and was out of service

tennis and archery were good fun pool was good, not sure if it is heated or not as some days were warmer than

and the massage i had in the spa was the best i’ve ever had

it has a gym, spa and evening shows

pools were nice along with tennis court and spa was very nice

all good. parking spot. food awesome. staff friendly. heaven for the kids.

lot of children, only one pool heated, there were children in next room that were crying

if there was anything more than 5stars, gran melia palacio de isora resort & spa will definitely get it

spa was closed because of covid

need to go out to buy mineral water and the spa was not good

the gym and spa were also great

they put on a good entertainment schedule and the spa is good too

it was busy so everything had to be pre planned and booked. spa and restaurants

a number of pools to use, excellent spa and gym

food was a little over priced and the 25 access fee per person to the spa was a spoiler to an otherwise

gym and spa are great and the food can't be faulted

the spa was stunning and the beautician who did my facial was excellent

teide; friendly staff - especially many thanks to angelo ud83dude4fud83dude4fud83dude4f, perfect spa for relaxing

the spa and gym are part of the package and are a very nice treat

great spa food catered well for vegetarians staff were really nice good breakfasts

spa could open a little later

great place with spa wellness and delicieux restaurant

the spa was fantastic

enjoyed the relaxing spa facilities

fantastic food & spa facilities which was great after a long day hiking

the hotel has an enjoyable spa and a great restaurant

breakfast nice big room with comfy bed beer on draft smart tv nice spa which was cheap to use i was leaving at

it also have a spa which unfortunately we did not have time to enjoy

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

the spa is in another building so you need to cross a small road to reach it

the spa was also great and showed a wonderful view of the coast

rooms were very clean, spacious and recently refurbished, good size balcony with amazing views of the mountains

the spa facilities were outstanding beautifully maintained, relaxing, and one of the highlights of

rooms were spacious and beds super comfy

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

only little complaint was about the spa

the spag bol & chicken tenders were cooked to perfection and had me in a chokehold

spa complex, delicious food, great attitude

view, sweets, spa and swimming pool area

spa was a wonderful experience

spa massage was not very good.

spa - fantastic

only thing is there s no spa specifically in the hotel.

the tennis court and spa facilities were out of use due to the second part of the hotel being refurbished

the pools and activities for kids and adults were great

the hotel is very clean, there are 2 pools (and an infinity pool only for members), 3 restaurants, a bar, a

kids club and staff great

and bedrooms beautiful swim up room was magnificent lovely relaxing time spent at this hotel nice spa highly

- wonderful pool temperatures never felt cold - spa is very nice - all the staff extremely helpful, professional

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

my husband used spa and said it was great

the gyms weights were too light , no machine for chest work out and the spa is not included

far the best place i have ever stayed, everything you can ask for in a place , a private pool , spa and gorgeous

spa was really amazing and clean

fortunately, the spa centre was just opposite our villa and we enjoyed using its facilities daily

cute spa facilities that were available after reservation

spa treatments were exceptional

spa is closed for 2 days per week and the team here are not always as great as the rest of the team

room service was exquisite

the gym was also well equipped

the breakfast was exceptional fresh and varied

on site bar and restaurant all fabulous and the staff couldn t have been nicer

great kitchen and bed

is a wooden cabin to rent on the back of the garden, and a separate room with an independant kitchen in the main

could do with some more kitchen items - cutting board, dish rack.

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned

perfect for our family with small kids, very safe since all fenced

from the spacious rooms, to be phenomenal decor, to the wonderful services and the amazing spa facilities,

the hotel facilities are fantastic: 2 main pools, a jacuzzi, the spa was great (with the lovely marina) the

spa facilities are amazing and the massages are to die

the spa was a haven of relaxation, and the infinity pools were perfect for watching the sunset in

the lady at the spa was lovely and extremely helpful and accommodating

there was no spa and there was no info about it on the website

the spa was not available during our stay, which was a bit disappointing

nice rural location, with nice views and a pool

hotel is small but with large rooms, invidual verandas, a lovely large pool area and extremely friendly and

there is a lot of gravel in the parking and the car skidded hardly while leaving the ramp

any privileges like travellers, booked straight via the hotel (such as vouchers for free vizit spa zone etc)

fantastic restaurants, pools, spa and gym

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

the spa is lovely and really good massage

enjoyed every moment and to not say least the spa treatments/ facilities are worth every penny

everything. the spa and pool are my favourite

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

i also wish that someone would have told me in advance the spa was closed and maresia too

we had a relaxing afternoon in the spa and wellness centre

the trash bins are hard to find and not enough in the spacious room like this one

receptionist, bed covers not changed with hair still there, and poor communications of how the spa facility

prices for the spa treatments were affordable

spa area very small

the spa facilities were rather poor. wouldn t recommend if you want this type of holiday.

use some digitalization for booking tables at the restaurants, haircuts and massages at the spa center

wanted to use the beauty/spa facilities to get a facial but unfortunately they were closed for two days of our

spa treatment was amazing

wife has a spa treatment and was disappointed with the facilities - not really up to the standard of the rest

spa treatments very expensive

helpful friendly staff, great facilities spa gym

the spa is overpriced and did not match expectations

the spa was closed

spa and pool area and closeness to la caleta.

spa was wonderful and free for a day within the first 3 days but worth the 12 per day afterwards

hotel staff and spa exceeded our expectations

spa was locked on sunday and because of my schedule i didn't get a chance to use the jacuzzi and

i wanted to use the spa but it was closed because of covid restrictions.

only small downside was the spa opening hours it opened at 10 am and closed at 6 pm, which felt a bit late

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments

spa area pleasant

to covid restrictions the spa was very limited for use, that is my only complaint but that is not the fault of

the spa is also incredible

loved the pool, spa and bar to watch the sunset

loved the pool and loungers, the food in the restaurants and buffet, the spa (massage was heavenly

the spa was also stunning

spa still closed ( covid ) but offering massages one of the best massages i have had

whole hotel gives you everything you need, beach, pools, gym, spa and enough restaurants

there was, what looked to be a well stocked gym and spa with plenty of beauty treatments on offer at a good

spa closed people booking sunbeds from 7am so limited availability when you tried to get a bed

parking was often full

views, gorgeous decor & architecture, full of charm, great evening entertainment, amazing spa and

spa and staff there were brilliant

some well-meant advice: skip the extra (10 ) fee if a guest already had a spa treatment

the spa is missing a trick as we would have stayed all day but felt there was no drinks service ( you

we also enjoyed the spa and tennis court

lack of indoor heated pool and free spa facilities which we found in other resorts on previous holidays

the biggest bonus for me was the room size which was so spacious

naturist pool, no spa included in room price

spa is fantastic. best sun bed policy i have ever witnessed.

spa is amazing, breakfast superb, rooms massive and fab bathrooms extremely clean - defiantly will

we used the spa for a couples massage which was also great and did yoga every other day under a ring of palm

the staff were outstanding. the food amazing. the facilities fantastic and the spa wonderful,

the spa was closed due to refurbishment, but nothing to complain about.

great spa facilities with huge variety of treatments

spa experience when checking in for our treatments was not user friendly.

senses package exceptional value not to be missed outstanding gym excellent spa facilities very friendly staff

excellent service from spanish david in public relations who is a credit to the hotel

spa dispointing steam and sauna were not in operation and no disabled access

had the gold level room with a spa wirlpool in the huge patio

there are a lot of extras - there is a charge to enter the spa - even if you book a treatment - for a spa hotel

pools, for families with kids it's the perfect place, the spa is perfect for having a family 60mn session

spa was amazing, the restaurant donnaire was outstanding and the rooms were very comfortable and

our bedroom was very clean and spacious

the spa facilities were on point as were the staff in that area

the spa is great and reasonably priced

the wifi didn't work in our room, my wife said the massage at the onsite spa was

a missing kitchen implement (corkscrew) was replaced by one that broke on first use then by one that did not

very family oriented lots off things for kids to do staff were very friendly

lots for kids to do

wifi only in public areas is a slight downside

facilities very limited, spa closed, very noisy at night until midnight (karaoke bar across the

we could not get into the spa because there was no one there and we were looking for an employee for a long

the location is fantastic and the facilities are very good with multiple pools, a rooftop, a spa and a gym plus

fantastic roof terrace with bar and pool

rashers for breakfast were salty and eggs used for omelette funny taste could be oil they used.

facilities: the hotel is great, provided with swimming polls, small gym (open 24/24), spa (extra price),

to circumstances beyond their control the spa was shut

spa was closed because of covid.

bar staff could be better the shower attachment was loose and badly fitted the spa area wasn t convenient and

the spa facilities also have an additional charge

room and bathroom quite small compared to other places at this price. spa not very large either.

shares most facilities (spa gym evening restaurants) with a massive child friendly iberostar anthelia

everything was amazing the breakfast, the room, the view and the staff

my wife is disabled so we tend to use room service a lot and i thought the selection of food available was very

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day

very nice spa for massage and facials etc which was a surprise

i visited the spa and had a treat which was amazing

they always had a smile to spare even when it got hectic

the location, the room, the pool and the spa (i got a massage and it was super)

the food and drinks were amazing; the spa services made you feel heavenly

spa option was super, had a fantastic facial, best yet

the spa was absolutely

rooftop pool and jacuzzi. always very peaceful.

hotel, nice staff apart from one, who offered us late check out and then told us this isn't possible anymore

hotel is one of the best adults only hotels we have stayed in