food was passable but nothing great and the staff by the pool were junior and not well trained

desk and bar staff were friendly and down to earth, room and amenities were well thought out - ex: beach

we were disappointed with service at the bar and the options for breakfast

the continental breakfast had nice options

new smart tvs, good wifi

was lovely room small for three people and kitchenette arranged a bit tightly but this just added to fun

the outdoor pool is delightful

the parking lot was between our front door and the property's pool which was also super clean and had lots of

pet friendly

dogs allowed, good size room to fit family with small kids and two dogs for one night

i was there with my husband, my 2 kids and my little dog

the pool, front desk, parking and the staff.

clean room, great location, helpful staff. lived the pool and grounds.

overall poor amenities for 5 star resort - no bar, no restaurant, no room service, no lobby area

decor, fresh approach to hotel mini bar and room service

room service never restocked the body wash and we had the room serviced two times during our stay

wish the tv had better channels or the wifi worked with the tv for me to use streaming services.

room service could have been a little better, but we loved the picnic breakfast in the morning

is helpful and super friendly facilities great great on-site restaurant beautiful gym management professional

mark who manages the bar there is incredible too as, he is friendly to speak with as well

restaurant and bar was closed on one of the nights

and bar both closed during my stay and breakfast was cold tea or coffee and cereal in a tub

the staff were all friendly and helpful, food excellent, fantastic gym in the basement, free bicycle use, and

no spa nor hot tub.

the parking is across the street so you have to manage crossing a major street with luggage, but it is

in a great spot to many places to go and places to eat!! there breakfast was great too!

outdoor pool is right behind the hotel and is open to viewing from public areas

rooms where outdated and couldn't get on wifi

great rooms, very helpful staff, good location, plenty of parking

nice that hotel has room service ud83dudc4c

breakfast wasnt great at all!

the area for the complimentary breakfast was too small.

you can't heat up a glass of milk for the kids, for example, since it doesn't have a microwave

very comfortable bed. nice lobby and good staff. easy parking near entrance.

of the parking lot instead of the pool, but our room was great otherwise and weren't staying but one night

more shade in the parking lot, more lounges outside at pool.

no room on the floor of the gym to do much of anything

breakfast

what one pays even if the establishment is sub par but to have terrible service is attrocious - spa was terrible

would have been great if the outdoor spa had still been heated but due to the time of year the heating was off

for both nights we couldn t find parking due to the 2 fashion/media industry events (

cars, trucks and ambulance all the time, must keep windows close - no late room

room service prompt

if the pool was closed, they should have compensated the guests - maybe lunch, dinner or even a spa - in some

the front desk employees should be more informed regarding the spa details

to go up stairs with luggage and parking was up a hill

pridwin offers it all from great food ( best tuna i ever had) to a pool, private beach, casual bar and lounge

room we were allocated was behind the bar which was noisy until late in the night and the carpets near the bar

it was a shame that fue to covid the restaurant and bar were closed. not their fault

only one night, but had a nice meal and enjoyed the overall atmosphere of the bar and restaurant

restaurant / bar at the property great

walk down to beach near sunset beach pool is great great bar for any cocktail you desire very good service rooms

walk down to beach near sunset beach pool is great great bar for any cocktail you desire very good service rooms

the spa & restaurant.

the spa is a must

hotel and spa to visit

spa was the best

accommodations, food, spa amazing

the kitchenette was underwhelming, with a malfunctioning appliance we used to boil water

the pet fee is the one area where i felt sound view's pricing is incredibly reasonable and competitive

and there is also a lot of green space in greenport, including a famous merry-go-round for kids

suite was lovely with an outstanding view:) spacious with a wonderful kitchen and beautiful bedrooms and bathrooms

the view! the continental breakfast was excellent !

have decorative curtains with long cords that are definitely a strangulation hazard for young kids and difficult

the bar has excellent cocktails and wine and is so cosy to hang out

the hotel is family friendly so if you're looking for a more lively bar/food scene stay in the actual town of

everyone who worked there, in the hotel, the bar and in the diner, were very friendly, helpful and accommodating

chic comfortable rooms and public spaces, pool, beach, landscaping, service

the view the warm swimming pool the quiet private beach and its pebbles the fitness centre

we were so impressed by the level of attention paid to guests- and the pool service particularly stood out as

staff was great and mini bar was well stocked.

wonderful heated pool

due to covid-19 breakfast was served to the room in a very nice basket

loud - could hear a ton of noise from kitchen below. slamming door in kitchen as well

free wifi

they have a bar in the back with amazing drinks and the atmosphere is just great

nice rooms and updated, comfortable bed and nice little kitchenette with fridge