swimming pool is not cleaned frequently.

location good on the road to bogota. breakfast mediocre

the indoor pool.

we loved the staff in the entrance, the spa masseuse and everybody really

room and breakfast

wifi is good

and breakfast was excellent

breakfast was quite good

the staff were all wonderful and the fireplace in the room that is lit for you while you re at dinner is a

the wifi connection was extremely weak. the fireplace could work better.

it was like staying at home. staff went above and beyond. breakfast was good.

the stuff was very kind. the breakfast was delicious. the room was comfortable and quiet.

breakfast very good

there was no wifi, which was really bad because i had to work

very tasty food (breakfast, dinner)

hotel rooms with the fireplace

great service, nice breakfast and beautiful place!

they have fireplaces in the room (good thing) but i couldn't use it because of my asma and there's no other

delicious food (dinner and breakfast)

excellent hotel. near everything. great breakfast. nice staff. very clean!

breakfast was included

beds were great, rooms were just as we wanted them, good breakfast. hot water

thing that i liked the mose about this hotel was the shower and the breakfast

parking right next door works a treat

wifi works well

we had access to the laundry machines any time we needed them and the place was very well kept and the jacuzzi

staff & their pets were quite friendly

top bar played music that could be heard throughout hotel

i stayed on the 6th floor it was a little loud do to the music from the bar at night.

was really frustrating to me and ruined some other good things that i found on the stay like the bar staff

is a bar at the seventh floor, that sounds more like a dance club

bar closes at 22

secure parking in courtyard attached to hotel

nice room, private parking

friendly staff, good position in a quiet area. brand new rooms. free parking.

hotel has parking

the hotel had a welcoming lobby, and an inviting bar lined with a collection of bottles, but served no alcohol

they advertised a spa and restaurant but no one was ever in the restaurant

there was a fireplace but they didn't leave us firewood (the security guy helped

down cabins terrible hot water dont take credit cards so you have to bring a lot of cash breakfast is weak gate

the fireplace

breakfast is extremely basic

not supplied although there is a full kitchen with a fridge and microwave

a well-furnished room including a kitchen. a huge plus for long-term accommodation

room service would also be

parking inside the grounds

fast check in, helpful staff, breakfast for free, parking.

the parking system and process are not clear. there is no well-defined entrance to the complex

the spa was cold, so we didn't use it and the pool is a nice addition for hot days but is not heated,

shampoo was of very low quality, you have to pay for the utensils of the kitchen an extra fee

having to go to the store to get laundry detergent

they do not provide laundry detergent nor is there a dispenser onsite

the kitchen was unavailable

the breakfast was disappointing and the spa prices were high

they have a spa with sauna, jacuzzi and massages

was at an odd location with no parking space, a bit hard to get to especially with heavy traffic

parking situation could be better but no additional cost so no complains

and breakfast was excellent

also the spa was quiet good

also, the best spa in latin america is a mobile spa - there is no spa onsite

room service would clean the room but not do the dishes

parking entrance, too small for big cars

no proper room service

no laundry service even though it was initially told there was

breakfast is simple but good, fruits, eggs, coffee, juice, cereal and bread

bed and breakfast was nice, the bath was cleanly with all the items for my needs

have small animals coming out from the bathroom, they need to sanitize and they don t have laundry which makes

laundry services were expensive and a hassle

breakfast and italian restaurante in the hotel were excelent

super helpful staff! great facilities! spa was beautiful! food was great! facilities were clean!

the spa bath in the junior suite was amazing after a long day in bogota

the spa and the view from the pool are unbelievable

spa with sauna, steam room and bubble pool was free included

spa are a nice and staff very friendly

are really high, food menu is only ok, not really matching the high range location, breakfast is tiny

the breakfasts and dinner at restaurant were excellent

breakfast were beyond amazing, especially the shake/ guayava juice

breakfast choices were great

the breakfast was delicious and the dinner outstanding

really loved the: - cozy lobby - inspiring art - healthy breakfast - owner family - really quiet at night -

the hotel needs parking. you solved my problem efficiently.

didn't like that there were children (group of football kids and their parents and coach that didn't took care

breakfast was not included

is not a 3, but a 5-stars hotel thanks to its dedicated personnel, its great breakfast, outstanding cleanness,

however it was good for us as kids loved swimming pool

more amenties in the kitchen, like bowls and glassware. more towels.

the kitchen is fine but only have two hobs.

location very clean comfortable apartments include room service breakfast

design, great room service, kindness treatment to the trip guest

i also had my pet dog which there is an extra cost either per night or per stay, whichever is cheapest for you

need to update studio information like the phine numbers and wifi passwords

is no gym, and spa services are extremely limited, even though they say they have a spa facility

staff was more than helpful missing spa at the hotel, small drugstore etc close to

first day i ordered room service and had an issue, they immediately resolved in the best possible way

location, service, gym, internet

location free parking

the gym and spa facilities are old and uninviting

also i couldn't get hold of the beautysalon for spa and hair service

clean beautiful nice free breakfast

thought room service very slow and not as attentive

food is well below standard. room service meals are deplorable.

the restaurant and bar serve incredible food and drinks

we had a massage but the spa did not have a working shower nor could they offer us any other drink except for

spa location was poorly indicated in both the site and the lobby

the wellbeing spa is right next to the gym and it s not relaxing at all.

the wellbeing spa is right next to the gym and it s not relaxing at all.

gym was a very bad experience, i couldn't train any day, the equipment and facilities are very

the spa was beyond anything we have experience before

the spa and gym are amazing

design is on point for w hotels, breakfast excellent and staff always attentive.

the breakfast was delicious and varied

i had a minor issue with the food from room service so they comped it and added a free sunday brunch

the spa is amazing and the pool is great as well

friendly staff at check in. spa had the best steam room i ve ever used

the staff was friendly and helpful, tried the spa and even though it wasn t very fancy the services they

great spa area and fantastic breakfast.

amazing , the stuff , the food , everything was perfect , and the spa service , out of this world

the bath didn't have a plug and we couldn't get the spa to work.

didn t have swimming pool and the worse was it doesn t have a fitness room , no gym

the lobby has a small bar and very spacious comfy space with sofas and table with chairs

and wifi was good enough for my working calls and work overall

very friendly staff , great breakfast

spa was okay but the shower s ceiling was falling

spa was a nice surprise

excellent breakfast and location

great location, relatively quiet area, spacious room with a nice view. free inside parking.

the breakfast was delicious and the room with kitchenette was perfect

great staff. good breakfast. many restaurant options close by.

breakfast buffet drop quality and quantity

hard to access the wifi. one day there was no meat with breakfast.

good breakfast served by very nice people. staff was very friendly and helpful

with wifi, after an afternoon troubleshooting they finally changed me to another room