swimming pool is not cleaned frequently.

location good on the road to bogota. breakfast mediocre

the indoor pool.

we loved the staff in the entrance, the spa masseuse and everybody really

room and breakfast

wifi is good

and breakfast was excellent

breakfast was quite good

wifi works well

wifi was very spotty

comfy beds, hot shower and good wifi

excellent hotel. near everything. great breakfast. nice staff. very clean!

i've stayed here in the past because they have secure parking and everything is walkable in the city so a good

breakfast was included

we had access to the laundry machines any time we needed them and the place was very well kept and the jacuzzi

staff & their pets were quite friendly

parking was included

good hotel, nice clean rooms, parking inside the property, walking distace to the salt cathedral

place, soft comfortable bed, good and healthy breakfast and friendly englishspeaking straff

helpful staff, comfortable bed and great breakfast

the breakfast, the kindness of the staff, the timeliness of their assistance and the decor.

hotel rooms with the fireplace

great service, nice breakfast and beautiful place!

they have fireplaces in the room (good thing) but i couldn't use it because of my asma and there's no other

delicious food (dinner and breakfast)

and breakfast was excellent

the stuff was very kind. the breakfast was delicious. the room was comfortable and quiet.

the wifi connection was extremely weak. the fireplace could work better.

it was like staying at home. staff went above and beyond. breakfast was good.

breakfast very good

excellent breakfast. excellent rear view at the room.

top bar played music that could be heard throughout hotel

was really frustrating to me and ruined some other good things that i found on the stay like the bar staff

main issue was that the wifi kept going away, and nobody onsite knew how to fix it

is a bar at the seventh floor, that sounds more like a dance club

not only they didn t included breakfast for a high cost but they don t have room service although they

they advertised a spa and restaurant but no one was ever in the restaurant

there was a fireplace but they didn't leave us firewood (the security guy helped

down cabins terrible hot water dont take credit cards so you have to bring a lot of cash breakfast is weak gate

the fireplace

breakfast is extremely basic

not supplied although there is a full kitchen with a fridge and microwave

a well-furnished room including a kitchen. a huge plus for long-term accommodation

room service would also be

parking inside the grounds

fast check in, helpful staff, breakfast for free, parking.

the parking system and process are not clear. there is no well-defined entrance to the complex

the spa was cold, so we didn't use it and the pool is a nice addition for hot days but is not heated,

shampoo was of very low quality, you have to pay for the utensils of the kitchen an extra fee

having to go to the store to get laundry detergent

they do not provide laundry detergent nor is there a dispenser onsite

the kitchen was unavailable

the breakfast was disappointing and the spa prices were high

they have a spa with sauna, jacuzzi and massages

was at an odd location with no parking space, a bit hard to get to especially with heavy traffic

parking situation could be better but no additional cost so no complains

there was no wifi, which was really bad because i had to work

very tasty food (breakfast, dinner)

also the spa was quiet good

the food at the restaurant was pretty nice, they offer a pretty good amount of options for lunch, breakfast and

very good restaurant and breakfast

the host and the staff were really kind, our room was huge, very confortable, with a fireplace a balcony with

the wifi password that was in rooms didn't work during my stay.

the breakfast was delicious and the dinner outstanding

breakfast choices were great

boutique hotel with a warm and welcoming style, great hospitality, great staff, top-notch breakfast and excellent

breakfast were beyond amazing, especially the shake/ guayava juice

it sets the bar unrealistically high for other accommodations

also, the best spa in latin america is a mobile spa - there is no spa onsite

small parking, i have to find another near the hotel for my nissan pathfinder

i love the fully functional kitchen too

it has a kitchen and a table to dine at but nothing to cook with.

appartement style kitchen with fridge

laundry service fast and efficient. good location for me, italian on site restaurant was nice.

don have room service, no restaurant, their rooms are cold and a really uncomfortable mattress

bar is not suitable

good breakfast

laundry services were expensive and a hassle

the spa bath in the junior suite was amazing after a long day in bogota

super helpful staff! great facilities! spa was beautiful! food was great! facilities were clean!

spa with sauna, steam room and bubble pool was free included

the spa and the view from the pool are unbelievable

bed, clean and quiet rooms, fantastic breakfast, very friendly staff everywhere, spa zone is great

kitchen and other facilities were incredible from car parking till concierge and security

kitchen and other facilities were incredible from car parking till concierge and security

old closets and kitchen

i also had my pet dog which there is an extra cost either per night or per stay, whichever is cheapest for you

the stove top barely heats up, there is no utensils at all in the kitchen

need to update studio information like the phine numbers and wifi passwords

also i couldn't get hold of the beautysalon for spa and hair service

the gym and spa facilities are old and uninviting

hotel is a large complex with very spacious rooms, great amenities such as the gym, bar and restaurants

the room service food was bad

the gym and spa facilities are old and uninviting

is no gym, and spa services are extremely limited, even though they say they have a spa facility

staff was more than helpful missing spa at the hotel, small drugstore etc close to

time it was a little bit expensive, and the mini bar was very expensive for a couple of things

good facilities for parking

the breakfast

perfect location! everything is right there. nice staff and very clean. breakfast was very good.

wifi connection not stable

breakfast was not included

sometimes it can be hot and the wifi don t work properly in the room

wifi, horrible loud road, i could not sleep

the restaurant and bar serve incredible food and drinks

are really high, food menu is only ok, not really matching the high range location, breakfast is tiny

the wellbeing spa is right next to the gym and it s not relaxing at all.

we had a massage but the spa did not have a working shower nor could they offer us any other drink except for

spa location was poorly indicated in both the site and the lobby

gym is outdated, i guess nobody uses it

gym was poor.

the spa and gym are amazing

the spa was beyond anything we have experience before

cleaning at the room food by room service poor menu bad chef

the pool is amazing to unwind, the gym is opened 24 hours, the bar is very chic and trying the house

and we couldn t order alcohol-we had to order it with room service from our room

the bath didn't have a plug and we couldn't get the spa to work.

rooms excellent, hotel very safe, buffet breakfast very good: plenty to choose from.

old and small tv, furniture was not in the best condition and no mini bar on the room just an empty fridge

room was clean and bed comfortable, breakfast was excellent.

breakfast