and they definitely need to approve the wifi

they also offer a laundry service

the secure parking for our car was a plus

private parking was a bonus. staff were very helpful and efficient.

the wifi connection was very slow. poor lighting in the room and the ac didn't work.

great parking for our motorcycle

wifi did not reach my room. but they had it in the lodge.

wifi does not reach the back rooms in their property

the owner was regularly smoking around the restaurant while people were eating

wifi in room didn't work as we were farthest room from the office but we were warned when booking

we didn't have wifi at our house, but that is just a small detail.

and seperate wifi for different areas

garden restaurant and bar area like a sort of tropical forest bathing

wifi, open air shower, nino

saw hummingbirds, toucans, and monkeys from the bar area

wifi a bit shaky in the rooms but that's for from the only place in guatemala

wifi didn t reach to room but that wasn t an issue, it s in the main reception area with lots

parking for our car was available, but at some distance

there is no wifi in the room, the mattresses on the bed are very uncomfortable, we woke up with back pain, the

only wifi in the reception/restaurant area, which is not so much of an issue (it's vacation after all)

the room is nice, the view is great, the food is delicious, the pool is stunning and the staff is really friendly

kids really enjoyed the

family of five with three young kids stayed 6 nights at gringo perdido and had an excellent time

the room was super comfortable, and the food for dinner and breakfast delicious

wifi didn t work in our first room

the bar area by the pool is not staffed and you either have to call the restaurant from a phone or walk

the breakfast and dinner buffer were excelelent although a bit privy and you have to pay immediately

breakfast not included and sadly, bad coffee

the food they serve for breakfast and dinner are tasty and organic

the pool was perfect

especially considering they were 100% occupied, no general manager, pool dirty, huge issue with menu, as they

100% occupied, no general manager, pool dirty, huge issue with menu, as they only had one two breakfast choices

my massage at the spa was just ok

oh and the spa was wonderful as well, loved the steam and dry sauna and massage

but this was not really an issue because they let us use the spa pool instead for free, plus there is the hot

only thing i did not like were the prices of services at the spa and laundry

we particularly enjoyed the large jacuzzi in the room and the beautiful infinity pool

right at the laguna serves delicious food, the rooms are clean and spacious and we enjoyed the pool area

no tea/coffee facilities in room (but there is room service until 8

delicious food and courteous restaurant staff guacamaya crocodile iguanas laundry service

beautiful views of the water, a pool, restaurant and bar and beautiful walking trails around the

the kids enjoyed the

everything was really good! but the wifi was a little unstable some times

breakfast is included and delicious

the wifi connection didn't work very well up in the room but it was fine in the main area.

was very nice and welcoming, let us do an early check in

excellent wifi

the honesty bar was great

family, although a bit of a challenge finding his place he met us outside and guided us up to parking, the best

the atmosphere is very relaxed, the view is incredible and the grounds are idyllic with a small pool, and many

kind staff and beautiful terrace. comfortable room. strong wifi.

create a bit more ambience in bar and outdoor area only put on music if people decide to eat

staff went above and beyond and allowed early check in which was very helpful and amazing

wifi in reception but my tip is to buy a guatemala sim (called a chip here) from tigo who have

the pool is too small

i like the facilities, they were awesome, the pool and the amenities are nice.

the wifi signal was terrible in room 42 - you had to stand by the door to get any signal

the location was great and they offered a free shuttle to the airport

there is also a nice restaurant and bar down below which serves really nice food, and again, is perfect for

central location, very clean, great air con, free airport shuttle for 3+ nights

great wifi

there is a rooftop area that seems to have a bar but this was closed for refurbishment at the time of our visit

spa pool was dirty

bar and patio area along with the pool and spa area offer great views of the lake and sunsets!

excellent rooms and the facilites (toiletries, sewing kits) wifi was

wifi can be a little sketchy depending on your room location at times but the restaurant/check-in

large clean suite room with good kitchen facilities plus large bedroom and bathroom.

great location and free parking. a/c!

no hot water in the showers, tub didn't drain, wifi signal was inconsistent

all night, front desk charged us despite already paying agoda, front desk offered us coffee at breakfast then

they have an indoor and outdoor pool as well as gated parking

breakfast when available was just ok

wifi did not function

complementary wifi and shuttle to the airport at the end of our stay was excellent

but if it had a temperature controlled swimming pool and heated jacuzzi, i would have rated everything excellent

loud; expensive; wifi did not work in the room

we enjoyed hanging out by the pool

hotel had the restaurant and bar right outside the rooms and could hear people talking a tv while trying to

terrible wifi

the shower nob was broken, i had no parking, no tub, only shower, there was no laundry they had to wash the

water in the swimming pool should be warmer

the pool is clean, the view from the bar is just so nice, there is a nice lounge area in the second floor that

pool

breakfast that had a variety of options

service a bit sloppy- laundry not done on time, slow service

pool was

the spa was nice but the massage was not professional rmt just a relaxing massage

the spa is also excellent- the chocolate massage was one of the best massages i have had

pool is awesome

the pool was the perfect temperature to cool off and big enough to do a few lengths, or there s

good wifi complimentary water attentive staff quiet cabins very good reception staff

with swimming pool and restaurant good location and also clean.

nice garden, flowers and pool

there was no wifi any of the days we were there.

lots of noise at night from neighbouring bar tiny bathroom

very welcoming and relaxing, with parking, swimming pool, garden and very good restaurant