excellent spa facilities and all included in the price

the spa wasnt open :(

the spa staff were helpful and friendly

good pool/spa and facilities

particularly like the gym, spa and treatment facilities

spa facilities were great and restaurants were also excellent

the spa was great too

spa gardens are a delightful place to chill out with a glass of wine ( great options) watch the koi

spa was really nice

location, gardens, spa and restaurants were beautiful, the staff were friendly and helpful would be an amazing

sofa bed was uncomfortable. rooms were small. spa and swimming pool needs updating.

spa not working as it is being refurbished

that this affected us in any way but we didn't find out until arrival at the hotel, that the spa was closed

sauna was out of order on the sunday and monday and the spa pool was out of order on the monday

the spa wasn't working during our stay

spa was fantastic, i had 2 treatments which were very good, and the gym was modern with plenty of

spacious rooms, with a lovely restaurant serving delicious english breakfast and supported by very

spa facilities are great and ideal for a girl s weekend

the gym and spa facilities were an added bonus

amazing hotel, spa and restaurant! unbelievable price. very attentive staff. highly recommend

spa and pool were a bonus, particularly when our second day was very cold outside

the swimming pool & spa was fantastic

spa was gorgeous

the spa and location

each and every one of them, the reception, breakfast, bar, breakfast, and evening meal staff and spa, you made

they treated us to drinks at the bar for our anniversary and we had a lovely card in the room

loved it only suggestion would be for kitchen roll in the kitchen area of

to be able to book into our room until 2pm, we were in and unpacked by 10:45am (and at the bar by 11am)

great for us and our two children, we didn t feel like we were disturbing anyone, there was a kitchen and

the noise might be a problem if you have kids who go to bed a bit earlier

we were upgraded to the spa room which was a lovely surprise at check in

are no blinds on the windows and the spa room overlooks a busy shopping centre and walkway so people walking

were upgraded to the spa room when we arrived which is absolutely gorgeous

spa room wonderful location convenient parking very clean lovely housekeeping staff wonderful

we got upgraded to the spa which was beautiful

spa facilities and treatment was wonderful

10/10 for everything including spa treatments.

spacious room, extra large bed, robes and slippers, complimentary tea and coffee with fresh milk,

told no access to the pool and the spa was not available as should have been booked a long time back

spa sorted me a last minute booking too

spa facilities weren t very nice

no spa facilities on site.

the hotel offers a good breakfast

phone in the room didn't work had to go down to reception to ask them for room service

lack on info in room, room service, wifi etc

the spa was excellent

had an accessible room which was close to both the reception and the spa

lovely relaxing break with use of spa and pool

the spa facilities are amazing

spa had no hot water when we visited, but they were waiting for it to be fixed

staff were very accommodating, room was beautiful, spa access and food.

location was perfect for town and train station . spa facilities were also really good.

are a group of 5 ladies who came to chester for a day at the christmas markets, a spa afternoon and then a meal

spacious room, spotlessly clean and comfortable, bath or really good shower, plenty of hot water,

and spa were excellent

the breakfast was perfect and the spa facilities were exceptional despite the fact that the steam room and one

the spa experience was just what we needed and the evening meal was lovely

spa facilities very good.

nice friendly hotel free use of spa fantastic breakfast

health spa facilities were good and covid measures were well managed

fabulous stay and the spa was fantastic way to relax

check in, beautiful breakfast and lovely spa facilities

having the spa facility is fantastic

spa and pool was perfect way to relax after a long day before

spa was perfect everything close to the pool and temperatures spot on

we have stayed multiple times the spa is always amazing and the evening meal was exceptional

polite and friendly staff, very clean, amazing spa and facilities, halal menu for food at the redmonds

spa was amazing

lovely hotel & spa - comfortable rooms & welcoming reception

spa facilities were great with several different options for treatments

the added bonus was the spa facilities and the length of time they were available from

the beautiful surroundings the staff are wonderful really enjoyed the spa day would recommend

we looked at the spa which looked lovely although we didn't get chance to use it

the room spacious and bed really comfy

lovely room, great spa & pool area, fantastic brekkie!! ud83dudc4d

excellent service, spa and massage , food and room - faultless

the spa was very nice and comfortable.

i wouldn't go to any other hotel, the staff are amazing the staff i the spa are amazing

the hotel facilities including the spa were lovely

second visit here lovely stay and spa facilities are a bonus

was lovely, tasty and fresh amazing spa facilities breakfast is lush 2nd time here and already booked the 3rd

comfortable, clean room. enjoyed the spa each day. restaurant had good food and service.

surroundings, welcoming staff on reception, having use of the spa facility, super comfy bed and very good food

good location and great spa and leisure facilities

breakfast was excellent, the fitness/spa pool is top quality- lovely location on the canal

the spa is not included in the price and comes at an extra cost which we were not aware of

impressive suite with complimentary mini bar, luxurious spa and fresh tasty breakfasts in a fabulous location

food was excellent and the spa as well

friendly staff cookie of arrival the spa the food everything was very good thank you

spa as amazing, the breakfast choices were unbelievable and i did not want to

dirty sock left over when i put the spa bath on black stuff flew everywhere from the jets a tiny shop with hardly

the manager then claimed that the spa had just been refilled, which it obviously was not

bed was comfy and had everything we needed in the kitchen

minimal sockets muddy slippery steep path up to the lodge no face cloths stained duvet cover zero parking terrible

the kitchen in the lodge worked just fine

the room was lovely with large tv, tea/coffee making facilities and spa bath with rainforest shower

also spa bath in all doubles , fantastic

nice spa bath

breakfast excellent, room was big and very clean, spa bath was good. dinner was lovely

into the garden was lovely, the beds were very comfortable the room was clean and there was a spa bath which

the pool area in the hotel was amazing and the thermal spa experience was fab

hotel and food where amazing. spa the next day lovely.

it makes out your getting the spa included

we didn't have breakfast or use the spa so cannot comment

spa facilities, near to other attractions and liverpool, we have been before some years ago,

afternoon tea, restaurant food was yummy and spa bath was a great experience

the room was beautifully decorated, a wonderfully comfortable bed, spa bath and the view from the window was

quality of facilities provided excellent food quality and presention good quality toiletries and spa options

spa bath was brilliant

the location, room, spa bath, food, friendless of staff and the log fire!

fantastic staff comfortable bed great breakfast the location is stunning and the spa was lovely

the spa wasn t really a spa

they welcomed my “very chatty, curious, energetic ” kids; and were so accommodating to our every need

the pool/sauna/gym is very small and the changing rooms a little dated but again very clean and it was nice to

the gym facilities were great

with my husband, good off road parking, lovely little room well equipped with gorgeous spa products in bathroom

our room was amazing (room 3) with spa bath and a huge bed

everything is good, the spa in room is awsome!!

spa bath really good

was beautiful , lovely spa bath and everywhere was spotless

and helpful staff in all areas of the hotel from reception, bar staff, waiting, cleaning, spa and management

spa was included in the price too

spa area is quite small and steam room was not working

the hotel has its own car park and included in the price is use of the swimming pool,gym and spa treatment at

spa facilities were so peaceful and relaxing

chalet and spa facilities

the chalet, the restaurant & the spa & lesiure facility s

was so relaxing for the kids too the spa was amazing too we all enjoyed the place even the kids love the pool

on wall so cozy and comfortable, definitely stay more often when need a break to relax in the spa and the

all the staff honesltlu cant name everyone but we have book 3 time more to come back already the spa the bars

access to the spa next door (outdoor pool and jacuzzi

enjoy being able to access the pool and spa next door for free

no spa bath available

more information in the room about the spa times and for food etc

spa facilities are away from the property, need to carry the towels

recently stayed at the beaches hotel and spa and it was exactly the breath of fresh air we needed

the spa was lovely addition to our stay

finally a great reiki session received from the spa manager - very accommodating and deeply relaxing

spa was so nice too

swimming pool, spa bath and sauna were so relaxing with wooden loungers surrounding the pool