nice breakfast, pool and friendly staff. car can be parked in closed off area.

appreciated the private parking space, along with the great service by everyone

the rooms clean and tidy and parking very secure as is the whole amenities

no restaurant or bar as had been advertised

of course the pool was amazing and the proximity with the beach aswell

the spa was very nice

the spa was also affordable and they were good at there job

the spa services were great as

the spa provided such a lovely couple s message

location and breakfast was good.

shower was cold, the wifi weak, there was a kitchenette without a sink, and a few things didn't work properly

the swimming pool is on the edge of a beautiful garden, you can swim while watching the sunset on nicoya

we extended one night in one of the bungalows by the pool

shower was cold, the wifi weak, there was a kitchenette without a sink, and a few things didn't work properly

also, we asked if we could do the laundry, and it was done for us (with payment) the same day

the spa procedures also exceeded our expectations, all in all 10/10 points

great massage at the spa and well marked trails around the

pool and views were outstanding and staff were keen to make sure the stay was as good as possible

breakfast in the morning was also great

the wifi inside the room was quite bad

noise from the pool and also from the bar across the street

safe parking

beautiful pool and courtyard area

nice breakfast included

fast wifi, center of orotina, very friendly staff with personal attention

some communication problems because we were not in wifi so we had to wait to check in.

the people, the food, the spa (you must take a massage

the spa offered more and had more times, would love a sauna or something like this, the restaurant was

following were exceptional: gourmet meals, staff, spa (my wife had a facial with jason) and cow milking (antonio

and young cows, and the lovely unusual chapel on the site was also a must visit very good breakfast and

- ana - made huevos rancheros to order at breakfast, really everyone

the kids watched the grinch on the projector screen, we stayed up late taking turns in the hot tub

there were slippers and bathrobes, a fireplace, good wifi, heaters, a projector to watch tv with, and a hot

with the big windows, it's not possible to blind completely and the illumination of the parking lot makes a

have exhaust in kitchen and bathrooms

we loved the kitchen and made very good use out of it

breakfast could be bigger

breakfast and other food was perfect, we appreciated that a lot

restaurant, could have more variety in the breakfasts, though the breakfast was good

wifi is poor but you get a better connection by not being glued to a screen

the restaurant made a wonderful breakfast, fresh, not buffet, and in the evenings a very nice dinner

the breakfast was simple but yummy and it was included

breakfast was amazing

the breakfast was good and we enjoyed the private trekking in the

the breakfast had many healthy options and was abundant

very nice restaurant and bar with a nice selection of wines and menu items

we had a huge terasse in front of our room with the view on the pool

rooms were great size and clean! breakfast was beyond amazing

pool and pool area to small for number of rooms.

it was perfect for our two families with teenage kids with the pool, hot tubs, ping pong and pool table

pool and spa areas were great!

the hotel s restaurant is delicious and their spa services are divine

the staff is wonderful, breakfast was delicious and the spa is wonderful.

spa and rooms

nothing! could have more reference to spa facilities on website.

they have outdoor kitchen to cook and

the pool was a great way to cool off and we loved using the outdoor kitchen space

friendly staff, great breakfast, great location, very clean and felt safe all the time.

very cozy room with two queen beds, a kitchen, patio, and private bath

parking was a little tight but easy to make work.

the rooms were spacious and very good

my girlfriend and i enjoyed a private jacuzzi tub in the spa for one hour that was free, and that was a real

covid-19 affected the spa and massage appointments. almost had to book a week in advance

spa experience is exemplary

the spa service

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

my wife used the spa and she loved it

very good spa service and better priced than other places in the area

the spa hot tub in this room was incredible! very clean very polite staff

had trouble booking spa services.

our cabina was down by the river and had a spa bath on the terrace outside, along with two great rocking chairs

following issues may be specific to our cabin and not necessarily apply to others: - the kitchen was poorly

wifi connection in cabin was very interesting

equipped kitchen

nice room , private bathroom with hot water decent breakfast the host gabriel is friendly and helpful, has

we stayed in a room with a private pool and the pool was beautiful as well as the little terrace

the rooms are big and modern, the wifi was superb and the bathroom is something else

entry gate for the parking was a concern but the staff was ready on the spot to help with the code

another thoughtful amenity was the covered parking

our room was located right next to the parking lot and rode so noisy during the day when maintenance of the

room was huge with good ac, private and secure parking behind a gate

wifi covered the entire location, both indoor and out had fast stable internet

individual parking spots were right outside each unit

can even cook there with all equipment, we had three two-person beds; so perfect if you stay with kids

the kids also appreciated the option to have pancakes for breakfast

nice and comfortable place. well located. in the nature. spa resonably priced.

without the light also being on so no fan while sleeping, string of lightbulb string around the spa outside had

the pool pictures refer to a spa entry but this wasn t offered to us at any point during the stay

no spa and jacuzzi for me. my husband does not care of it...

resort, we had a full kitchen with a back patio

very clean and nice, spa was awesome and in a good location

the kitchen has almost everything you need to prepare something simple

kitchen nicely appointed

landscaping was gorgeous and we saw an iguana and some beautiful birds by our pool

the pool was rather refreshing but lovely to relax by after a day exploring the area

great breakfast included

lovely pool area too

the parking lot is opened without security

the garden and pool are very well maintaned

parking was provided as was free wifi which worked well

the toiletries were spa type rather than regular hotel stuff

breakfast service was very good

lovely garden and surroundings great breakfast and service.

the pool

the free breakfast is amazing

pool/hot tub area would be great for a hotel in the u

free parking and free breakfast were also helpful when getting picked up for early morning excursions

i loved the gallo pinto for breakfast

loved our view of the volcano, the delicious breakfast, and the staff was very helpful with booking our

2 pools on the far left have waterfalls and one large huge hot tub for up to 25 persons included

parking is limited, so make sure to mention if you come by car

pool and spa were great ways to pass our down time, the rooms are nice and private and i loved watching the

safe parking

the pool and jacuzzi were nice and well kept

we enjoyed the wifi that was offered everywhere we walked on the premises

wifi was great - no complaints from the kids

bills itself as a thermal spa hotel

they had heated pools/spa which was nice

restaurant and bar staff were excellent, especially esteban

good buffet breakfast is included with your stay

enjoyed staying here - very nice place, beautiful pool area and the close view to arenal

spa didn't work, mould on shower, broken screens and noisy air-conditioning.

staying at this hotel, i really enjoyed the free breakfast and the beautiful views from the pool

breakfast was awesome for the price paid. rooms were clean, beds comfortable, a/c worked great.

great location, wonderful staff and easy parking

parking right next to the room, comfortable large room.

the parking is very limited

kitchen with all the facilities needed, the bathroom is big, the ac worked great, lots of parking there,

the bedroom didn't have a window and the kitchen lacked

the room is clean, smells nice and has equipped kitchen and bathroom

bedroom so no natural light on the first night there were two small cockroaches in the shower the wifi was really

the spa facilities are very good

each with their own wall painting outside bunk beds instead of a queen or full bed for the kids chair

the hotel offers excellent breakfast and has parking on the site

it was a long walk, carrying all my stuff, from the parking lot to my cabina even though i asked to be close

staff were very friendly and breakfast was good (especially loved the banana

river under the rainforest trees with plenty of birds and after this you can go to basins in spa centers ( baldi

near the city, the staff were really nice, homemade breakfast in the morning, great having a pool, and the

value for money. great location. friendly staff. small amount off secure parking on site.

the breakfast is delicious - a tico breakfast - and the beds especially were excellent and very

the staff was super friendly, parking was easy, and the breakfast was very good

sorted laundry and transport for us

frumpy furniture, kitchen in room cannot be used, noise from street

wifi wasn't that good

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

wifi worked perfectly and there was a safe for my belongings

no spa or heated pool

perfect for anyone who doesn't have a vehicle, but there is plenty of parking for those who do

it would be great if the kitchen in the room was usable

the pool was lovely and refreshing and clean

the wifi was good too

wifi was only available at the reception

the wooden bungalow in a tropical garden and the nice pool area with a view over arenal volcano

pool is perfect for kids and the garden is beautiful

there were times the wifi was not working.

pool is perfect for kids and the garden is beautiful

daily room service

breakfast is hosted at a hotel just round the corner and had really good options (costa rican,

+parking is right in front of the hotel

was some noise from within the hotel from the laundry etc but that s due to the room we had (#20)

laundry service right across the street

stayed in a junior suite: a beautiful, spacious room, completely finished in wood, with a view over the garden

the bar has a pool table

a staff member was working in the kitchen together with the owner, so we adked for eggs or anything in addition

lovely pool and garden as well as fruit and nature trail great atmosphere and kids friendly

for about 4 or 5 hours meant no tv, wifi, lights or sockets to charge phones etc

our house aka sea container (#14) was few meters away from parking lot and pool area at the same time

dedicated parking for hotel guests and nice staff

wifi was on and off all the time

the pools were very busy at the weekend, which made getting into the hotel and parking difficult

the pools were lovely and great to relax at the end of a busy day

view of arenal volcano, close to the park where there are also views of the volcano and church, wifi was available

it is quite expensive but the breakfast sort of makes up for it

breakfast pet friendly walking distance to la fortuna downtown

airy feel good communal spaces central location bar and restaurant on site hot powerful

was a little dim, but when you have a pet sometimes you get the least popular rooms and i understand completely

the location is great, convenient to the waterfall, the water park and many restaurants

watching the local beautiful birds come down to the fruit laden bird tables whilst we ate breakfast was wonderful

prices were very affordable for the region, the place was amazing with 5 thermal pools and great wifi if you

the little bar and breakfast are excellent

pools are open to non guests

have many pools with hot spa water

very friendly owners, hot spa and very good breakfast!

if you are looking for a spa and restaurants - this won't be for you

we also liked the large room and the stable wifi

free parking on

we also asked for a package of romantic spa and dinner both at the room, dinner was amazing however the massage

spa available however we didn t use

appointed & spacious rooms

room was spacious and clean

it would also be nice to have a small meditation room at the spa and maybe some some yoga classes would be nice

gentleman who met us at the gate asked if we needed any food or drink because the restaurant and bar were closing

pool and other surroundings were really nice

the pool and grounds are very pretty, we walked the trails

accessible, safe parking, and the room was great

was very friendly, breakfast was very good