spa was fabulous

spa was next to the hotel very convenient, the food was excellent, and the staff were really nice

inn is beautiful, rooms are comfy and cozy, spa is amazing

hotel is lovely, and the spa & outdoor hot pools are lovely

pool and spa services, food and drink services were all excellent

a spa

the spa is great

wish we could have booked at the spa but unfortunately we booked late and there were no openings

beautiful grounds! the spa and staff were fantastic !

we did a mother- daughter spa get away and truly felt pampered and relaxed

the spa and the pool and the cafeteria in the entrance a good screen tv size inside the room

plenty of parking

clean, courteous staff and perfect breakfast area

great welcoming service from mr.anu. very accommodating with my request for early check in

breakfast is ok selection is limited

spa tub was broken and tv was out of service for like 4-5 hours

spa tub was not working

if furniture was moved so in the spa tv was centered and same in the bed room

there were pubes in the spa tub lol

for me nob on the fridge is gone so everything in my fridge was frozen even my milk for my kids

had a weird smell, wasnt cleaned properly as there was hair in the shower and in the spa tub

bed not the best. no hot water in morning for shower and not much for our spa tub.

first room was fairly dirty and spa bath faucet was not working but we were given a new room which was very

staff was great and bed was comfortable spa tub was nice too

like the thought that there was a spa tub in the room

great spa room

bed was extremely comfortable, spa bath in the room was nice but a little smaller than i was expecting, and the

wifi connection could be better. the location is secluded near warehouses

got a late check out as flight is late and also an early check; was accommodated right

friendly clean pool breakfast

spa tub

the jets in the spa bath weren't all working properly.

spa was amazing.

especially lady in bar & breakfast in the

no variety 7 days the same breakfast for kids it is boring

spa was non-functional parking hard to get due to nearby event hall.

having a restaurant on site that offers room service was really nice

never stayed in a room that has a fireplace before, but this was a nice touch

the kids had fun at the pool

parking,pool,staff,gym was excellent

the pool was cold and needs to be heated

convenient location and great breakfast

hotel pool had cold water, not even lukewarm, no kids area. breakfast options were limited.

pool was clean and heated

i travelled with kids

large pool & spa facilities that are 24/7

our kids loved the pool

shocked, that a sheridan group hotel is using plastic knives and forks on room service

no room service at night

close to airport pet friendly

large room was very nice, the kitchenette and spa bath were a plus

i didn't like the parking. was hard to find the room. was also expensive

breakfast and room

with the covid 19, it was hard to have the breakfast. that we would have liked.

layout of the room is perfect with small kitchen, small table, living room

little farther from the airport but with the shuttle and price it was worth it

tv kept pausing and room service said if there over 30 minutes late the food is free

having the pool to relax in was a nice feature

the pool in the photo looks not the same in reality ud83dude05

facilities, wifi not working

will definitely come back with the kids

the best experience good gym friendly staffs

the pool and waterslide for the kids

a full big box gym with a connected hall to the hotel

location is near 401. kids had a great time

i liked the spa tub. it was relaxing

the spa tub, which i paid extra for, did not work, otherwise the room was perfect.

on website shown the spa tub was not combined in the bathroom was not to happy about that

comfy bed, large room, netflix, early check in and late check out

proximity to airport & great breakfast!

and spa were closed but listed on line as being available

a king room with spa bath specifically, came to the hotel and got a room with no jacuzzi

wasn t well, i originally book a room with the spa bath and upon checkin is when i was informed that the room

the spa and the swimming pool was relaxing! the bed was also really fun for us!

room was spacious and very quiet. nice to have a gym and a pool.

breakfast buffet was great and family friendly. kids loved the swimming pool

spacecious room, kitchen space with sink, microwave and fridge, big clean bathroom, beautiful

very nice staff, let us do early check in

on sight kitchen so couldn't order a late night meal

the breakfast is great

we loved the pool and spa area, felt clean and well-maintained

nice rooms , has pool and spa . 8km from airport

surrounding restaurants and spa on same grounds

had indoor pool and spa and sauna. big rooms and good parking. beds were nice.

gym was a little run down; and needs some free weights

thanks for ruining the stay for our kids during one of the rare occasions a middle-class family like ours could

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not

bar and restaurant were closed, not a major deal as there are options within easy walking distance

has laundry at facility, which is convenient

theres free parking , a pool and a gym

salon/spa was closed for holidays

shuttle service is always on time

no late check out

i had 3 kids with me and i had to struggle to take my luggage's to the room

small gym with broken equipements

pool was freezing, and the spa was cold

slide was broke and spa pool pump didn't work.

swimming pool not very clean cold water slide not working and spa had no power

liked the bed and spa tub

the spa bath is two small

to covid pandemic, restaurant was closed, spa was closed and min market was really bare of essentials

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

tub was leaking through the light fixture from the hotel room above - so we couldn t use the spa tub our last

good size room with spa tub.

needed to have access to the pay wifi but cannot manage it and the staff couldn't help me because that was a

in room dining would be great for family with kids

wifi didn t work in our room. we had to change rooms to get wifi

was only one chair in the room, which meant that one of us ate a room service meal standing up

location and pet friendly :) check in was great and front staff very courteous and

the gym is pretty good

i like that they have a spa available

spa was fantastic

the spa was a major disappointment in all aspects!!

spa facilities

they have a movie theatre downstairs as well as a spa

had the wrong description of the room so we were expecting a castle suite only to get a regular spa room

parking check in

location parking the staff the room set up

parking spaces in front first rooms had many cigarette butts

parking access room

is a really bad smell in the corridor and around the building ( parking etc) and it was not very clean

smoking room.

literally called her yesterday asking which lightbulbs do i buy so i can replace them myself the wifi didn t

convenient. smoking room available.good price. perfect for my transition between apartments.

by accident on a bed sheet, i quote your making me do more work now, i have to take it to the laundry room to

the spa doesnt open on sundays which for a spa hotel doesn't make sense to me

absolutely loved my stay at the glenerin inn and spa

every area from front desk to the spa to restarant and the staff is excellent

spa onsite

and spacious, lovely spa like bathroom , nicely deco room with view of the garden

for a room with a spa whirlpool tub that didn't work

it was good kids liked the pool and the breakfast was good

parking was ample

staff; free outdoor parking (spacious); large, comfortable, clean, well-appointed room; very comfortable bed

swimming pool was closed.

the laundry room accepted debit or credit cards

asked room service to urgently check and after 40 mins a person came and opened the lock with a coin but

amazing place, great good, friendly staff, awesome facilities, lots of parking space

liked that the hotel is pet friendly

additional charges: adding to the frustration, they accused me of not paying for laundry services

spa and pool were wonderful, the jets in the spa were very powerful, very relaxing

i questioned them about the spa not working and they said it would be fixed, they told me the manager was on

would have been great if the room had a spa tub

- toilet handle was broken, the tiles in the shower has mold, the towels have hairs on them, the spa and sauna

hot breakfast was included with room price and was great, lots of options even for the kids