10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

the bed comfy, clean rooms nice pool beautiful gardens.

the pool had a good temperature and overall my experience was enjoyable

hotel with a park, great pools for kids and adults, and iguanas by the pond

there wasn t bar service at the pool

there wasn t bar service at the pool

free parking on the

good value for your money, nice pool

the pool and amenities are nice and comfortable, as advertised

i forgot ask the wifi password and in my arrival doesn t give me.

the pool is beautiful and rooms are large and comfortable they feel brand new

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the spa has great services and their massages are truly repairing

there could be more social activies for both adults and kids.

also angel at the villa pool

the wifi didn't work in the bedrooms. the staff was polite but not so helpful

property was beautiful! staff was friendly. pool was great. 10/10

are 3 things i didn't like: the swimming pool is really cold so as the outdoor jacuzzi

they have created a large lush tropical garden in the middle of a golf residential development

the pool is not heated

the hotel is so nice, relaxing, meet with nature at the pool and chill music

very nice boutique hotel, beautiful pool and gardens

perhaps have more options in the restaurant menu and more service at the pool.

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

bed was not comfortable, also the air conditioning did not work and my car was hit in the parking lot

the pool was dirty and we couldn't use it

pillows were like from 10 years ago they don't have hairdryer or iron the chairs for the pool are ripped and in

s3e that the owners haven't invested a penny in accomodations, repairs or anything at all, the parking is a

pool where swimming classes are not held daily felt like heated water, very relaxing

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

no phone in the room means no room service unless you jump through hoops and use your own cell phone to call

the pool ., the garden., everything outside the room

quite a distance and up many stairs, or steep ramps just to get to the lobby, for things like wifi password,

parking: space very small and hotel can t guarantee parking for all the rooms 2

wifi service, there is not specially in the rooms

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

didn't like the other hotel guests drinking and having a blast in the pool and parking lot well into the night

they offered us the spa to change as they did not have the room ready

the wifi signal is not strong in the rooms.

the spa offers good massages and they offer yoga classes and ceremonies

facilities are great, food is good (a little bit pricey) but the spa is excellent

spa is amazing

wifi signal is very poor, food is very good but little bit pricey

swimming pool, cleanless

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

location. pool was great.

pool is the best part

the building, swiming pool

the breakfast is also really good and all the services they offer (laundry, ironing, etc) are very useful

reception staff were pretty indifferent and trying to get laundry done would have cost more than replacing the

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

said there was wifi in bedrooms but this didn't seem to be the case in all rooms

spa services below average, very cold while performing massage, poor service and massage person not

there is a jacuzzi only inside the spa that is not from camino real sumiya and you have to pay for it

the spa services

the spa area was quite run down and the prices were high

try the spa - you will not regret it

is inside a condo so it is pretty safe, the staff is super friendly and the breakfast was

included breakfast is awful : soggy chilaquiles and if you want an egg you have to pay extra

breakfast was good, room was clean.

wifi didn't really reach my room so well

the way they have the fountain and pool

service was excellent, all staff were very friendly. the spa is the hidden gem here.

no hot water. bad food. ugly decoration. cold pool. hard bed

horrible music in the pool

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

only one bar was open!

spa facilities were not what we expected, but perhaps our expectations were out of line.

spa is not included which was kinda a big disappointment for us

the pool was good and have a great view to the lake

they forced you to buy from ther overpriced bar at the pool

wifi signal is in the hallway and not in the room

the pool was a great plus

friendly staff, good restaurant, nice pool area

best massage in the spa by elena garcia. mejor masaje en el spa por elene garcia.

hospitality is great, everyone very polite, room service, pool service, etc.

like the balcony could have a couple of chairs to sit and relax and more tables and chairs in the pool

friendly staff, good restaurant, nice pool area

and loud music could be heard till late at night from the bar next door, in addition to noise from the street

happening, staff was focused on bigger ticket guests, even though my friend and i purchased 5 spa treatments

spa and breakfast were amazing

the pool was nice and warm (but not too warm)

lovely swimming pool

the swimming pool is simply amazing and the water temperature was perfect

the pool is not actually a pool, just for kids

great view of lake, and the breakfast was fantastic

the breakfast on the terrace was great and we had the pool to ourselves most of the time

breakfast and staff very good. attention very good

one additional suggestion: more wifi router as we were having difficulty to connect to wifi at some spots

great pool too

cold pool

water in outdoor pool is too hot

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

no wifi

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

the pool is great

location to and from six flags waterpark (10 mins) on-site parking

ac in room (not advertised in booking) dirty pool front staff not helpful hotel grounds not maintained playground

the pool area is very nice!

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

the pool was freaking cold, the lake had better temperature than the pool at any given hour

the wifi didn t work very well!

free parking

i was dissapointed with the pool

no towels the first night - we were given pool towels because nothing else was available

the pool is to small as well the jacuzzi and there is no where were you can take the sun.

real spa on site (which the hotel description claims to have)

the swimming pool on site was also available for use on request which is kind of strange

amazing breakfast and gardens

delicious breakfast is included

breakfast was fabulous with coffee, juice, fruit plate, eggs of many styles and sweet breads

the beds are super comfy and the pool is awesome

the room was to dark and the emergency exit to the pool was blocked with a desk...

i was surprised that we didn't get the breakfast included as any other stay with holiday inn

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

second pool on the upper level was a little dirty and neglected compared to the other pool

breakfast was not great, i would consider going out to have something better.

breakfast and personnel communication

golf is ok just to have fun with your friends, do not expect any holes to drive or long range

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during

- service, the personal was pending on us and very servicial - this time i went with my mind pet and the gardens

wonderful pool, quiet room, and good wifi

nice swimming pool

great for families with kids due to pool

the swimming pool is very cold

they close the pool the day i want to use it

pool was very dirty, restaurant is a room with a few tables and chairs

this is charming but requires youthful fitness

the stairs to our room were muddy and very dirty, and so was the area around the pool (the pool water was also

and the place in general but for me the most important thing was the wifi which was excellent

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

the pool was murky and not clean

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

the only complaint we have is the outdoor spa was dirty. this was 9:00 am.

time of the bar was a bit to early and no mini-bar

valet parking only, which can be a bit inconvenient at times

gym needs a tv

a smoke with a drink at an open space, restaurant terrace, pool side, etc there is no restaurant, bar nor room

as it is a not very large hotel, bedding is comfortable, there are many choices for the buffet breakfast and

really need to improve the wifi

the service was friendly and helpful and the room service was great

the pools were crowded with young kids mostly screeching with delight as they played in the pool

and also a discount on the breakfast