there are grand plans to enhance the property with bike storage and even a pool one day, but in this moment it

real bar area and outside should be more amenable for drinks and snacks in the day and night

a swimming pool would be a good addition

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the

we had room 404, kitchen was well equipped with kettle

kitchen only opens on week end

maybe to improve is the assortment of kitchen items in the apartment to make cooking a bit easier

great breakfast, nice host, easy to find.

we were alone in the hotel, the breakfast was outstanding, in a terrasse with a beautiful view on the mountains

ambiance, along with the stunning views, the room was spacious and very comfortable, the breakfast was varied

we had to leave early in the morning and we not able to eat the breakfast provided but we so wish we would have

breakfast was lovely and staff were very helpful

the pool and the whole territory were beautifully maintained

the heated pool, in cloudy days, was very appreciated by us all, specially the children

pool was a hit with kids

pool was a hit with kids

nonetheless, there are spacious common areas with broad games, the pool, a sauna and much more

the pool with a view and free wifi added to our comfort

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

beautiful, green location with a lovely pool, amazing rooms

the pool with a view and free wifi added to our comfort

large & clean swiming pool

the wifi in the room was practically nonexistant

beautiful location, easy parking

it was hot when we visited, so the small pool was very welcome

no warning that parking in allocated parking on grass would be a mud bath overnight due to heavy rain when

nice kitchen to share for making food. swimming pool!

pool

nice place in the middle of nature, they provide all sorts of facilities (barbecue, pool, huge common terrace,

reception and bar staff helpful and polite

there is a nice free parking (great for me, as i was travelling by car) with nice wide prking

lady in reception and running the bar in the evening was excellent

wifi worked properly

clean, free parking and less than 10 minutes to the airport

wifi didn't work

the spa was closed due to maintenance and there was no morning yoga

the spa was only available for one hour

place will definitely be back lovely service clean delicious breakfast clean spa perfect

spa we booked was very good and staff were lovely

very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

we were very satisfied with our stay! great hotel, good breakfast and amazing spa swimming pool!

massages available in the spa on the saturday we were there, although we later found out from a taxi driver that

the spa pool access costs 20 euro, but the spa is lovely - well worth the

gym not a part of the hotel but massive with excellent spa area

has spa for extra fee, bar, restaurant

my family also really enjoyed spending time in the gym

fast wifi

very poor wifi reaching only parts of the room - even with notebooks with good wifi cards.

the bar shut at 10.30 pm and we would have liked to stay later

wonderful staff great kitchen, very roomy only drawbacks: no a/c, which i knew in advance and the wifi was a

spa in house

spa was busy

the spa was fabulous

it was difficult to get access to the spa but that s my fault for not prebooking.

access to spa facility was additional cost on top of pay for stay - bit

is superb -the room is superb -the breakfast is superb -the staff is superb -the spa is

this time we used the spa (petite and perfect) and ate at olio, the restaurant

nice and clean gym and spa area, spacious and clean room, walking distance to museums, old town, with a variety

spa did not open early.

loved the spa like bathroom and shower with glass view to room and window

spa not operational

very clean hotel with helpful staff, beautiful lobby, a bar with a comfortable area to sit, relax, watch a

room service

we ordered a pizza through room service

location, very clean, confort, fast room service

the room was spacious, quiet, and impeccably clean, with a big, super comfy bed that made for a great night's

spa time limit is just one hour

the price of accessing the spa area, which is 20eur for 1 hour.

very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

also highly recommend booking the spa service, the staff was very attentive and professional

gym could have been better equipped. spa relatively expensive.

cute spa set up and good looking gym even though i didn't use it

no spa facilities, sauna steam room etc...

spa was ok but the hammam not hot enough

fantastic location and views friendly staff beautiful room and the spa was great

quite expensive, and would like to have option for glass of wine in the room service not all full

late check out always a bonus the double room was on the small side - okay for solo traveller

could be softer bar should stay open later for hotel residents and room service should be available until

gym is in basement and a little too warm for working out.

the bar onsite was fantastic and the bar tender provided such wonderful service

on the friday night, might have been after an event - it seemed to mostly be families with young kids, not

staff, easy parking lot just behind if you arrive in time for a remaining spot, good wifi, quiet,

wifi was easy to use and good signal

wifi good

the wifi dropped out at times.

somehow, even the breakfast is first rate

breakfast was exceptional

was brilliant, bar area was lovely, staff were amazing

the rooftop pool area needs a bar close by to serve drinks.

the breakfast is fantastic

room quiet and beds comfortable. spa and pool good. breakfast excellent

spacious bathroom

spa and gym area great - beautiful lobby - availability of drinking water and snacks - amenities in

rooftop pool paired with the spa facilities were great

gym could have better aircon. we were in hot weather and gym only relied on open windows.

disappointed gym / spa facilities not open but understandable in covid times.

even a small spa or spa facilities would be a great addition.

was poor - food under cooked was returned to kitchen 3 times - whilst the meat section was being re cooked the

the gym is small but well equipped and it s always super nice to have a steam room

if your children wish to eat dinner before 8pm your stuck with limited room service options

- and we also enjoyed the spa and the breakfast

the gym, the entrance, the spa

the hotel is fabulous which includes a lovely outdoor swimming pool, spa facilities and fitness center

the food was super and the spa was great to start the day before breakfast

great gym and spa facilities and fantastic breakfast

spa and kindness of staff

the spa and massage treatments were excellent and the welcome drink was a nice touch

shower in the spa after the sauna/hammam

the spa was wonderful the guys there helped as to relax and to feel special

i did ask but the housemaids were a bit reticent to give them, even after leaving a note in spanish - very,

room was massive and room service were great

would have liked if there was a pool.

room service, one of our orders was a burger without vegetables and with goat cheese instead of

the walk up the hill is grinding and the bar prices have ramped up somewhat.

interney wifi. .a little erratic.

the rooms are very luxurious and clean, the golf course is fantastic and the spa are is a dream

had a wonderful stay at hotel ercilla de bilbao with our pet; the staff were very welcoming and the location

wifi didn't work.

i was with my family my kids and it was really unconfortable to sleep at 40 degree celcius

brilliant room and free laundry service. excellent gym. fantastic stay!

wanted to get a spa treatment in the evening at 8 p

the spa and gym facilities were also very

everything. perfect hotel, attentive staff. excellent gym and breakfast. really lovely room

wifi is either free and extremely slow or paid (that is for 2023 absolute joke to pay for wifi)

room service does not serve the full menu 24/7