clean, beautiful furnitures, spacious, nice view, great breakfast

facilities including the jacuzzi and the dry sauna as well as a small little gym

the breakfast was amazing!

as we went during the quiet season we were alone and they made us a lot of food for breakfast regardless which

ambiance, along with the stunning views, the room was spacious and very comfortable, the breakfast was varied

the wifi in the room was practically nonexistant

beautiful location, easy parking

staff was kind, parking was easy

the wifi (without password) worked though i had to go back down and ask about it

the staff was very helpful and was very comfortable and easy parking

wifi good

only a few minutes drive to the top of the bilbao funicular railway where there is free parking and every 15

large & clean swiming pool

the pool with a view and free wifi added to our comfort

the pool with a view and free wifi added to our comfort

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the rooms were very comfortable and the pool and garden is very nice

there are grand plans to enhance the property with bike storage and even a pool one day, but in this moment it

real bar area and outside should be more amenable for drinks and snacks in the day and night

a swimming pool would be a good addition

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the

the heated pool, in cloudy days, was very appreciated by us all, specially the children

nonetheless, there are spacious common areas with broad games, the pool, a sauna and much more

pool was a hit with kids

pool was a hit with kids

the pool and the whole territory were beautifully maintained

we had room 404, kitchen was well equipped with kettle

kitchen only opens on week end

maybe to improve is the assortment of kitchen items in the apartment to make cooking a bit easier

no warning that parking in allocated parking on grass would be a mud bath overnight due to heavy rain when

nice kitchen to share for making food. swimming pool!

pool gardens fact that it was very very dog friendly . house location

quiet relaxed atmosphere, pool. suroundings, location for trips to bilbao and coastline.

pool

great service and the spa is very good.

has spa for extra fee, bar, restaurant

gym and spa are excellent

massages available in the spa on the saturday we were there, although we later found out from a taxi driver that

we were very satisfied with our stay! great hotel, good breakfast and amazing spa swimming pool!

room which had large beds, a very nice bathroom and shower, a mini fridge, air conditioning, and wifi

location, friendly staff, fast and reliable wifi

so some upheaval but our room was good size, comfortable, excellent air conditioning and free wifi

wifi good

wifi signal is very week in some rooms, the only place where i could connect was in the hall

the wifi was excellent

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

fast wifi

wifi signal is unstable. breakfast can be improved.

so the only thing i'll say is that the gym was unavailable

would have liked if there was a pool.

good if used some more options of tapas at bar without ham.

entering the hotel sometimes, certainly with kids, is very unpleasant due to the smoke

get what you pay for, and it is not cheap; an enormous family room, welcome gift for the kids, more than delicious

the walk up the hill is grinding and the bar prices have ramped up somewhat.

breakfast wonderful, the whole experience at this hotel was first class, 5 star

breakfast was excellent, the rooms very good quality, liked the balcony, and the overall feel was

the service was amazing, the breakfast unmissable

breakfast delicious

they offered a wide selection of cold and hot dishes for breakfast both as a buffet and a la carte

access to spa facility was additional cost on top of pay for stay - bit

the spa was fabulous

the location was great and the spa facility superb!!!

clean hotel with spa and gym, perfect location, delicious breakfast (great coffee and juices, high quality food

spa was busy

spa not operational

i did not use the hotel restaurant, but in the cafe bar area i enjoyed a very reasonably priced wine, coffee

size room, bed, room service

location, very clean, confort, fast room service

local buildings, no light coming in, and a constant , regular water valve topping up all the time gym was very

the price of accessing the spa area, which is 20eur for 1 hour.

very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

the room was spacious, quiet, and impeccably clean, with a big, super comfy bed that made for a great night's

also highly recommend booking the spa service, the staff was very attentive and professional

spa time limit is just one hour

good restaurant, more than adequate gym, friendly staff

gym is in basement and a little too warm for working out.

front of house staff seemed a little inexperienced for such a high quality kitchen

staff, from the front desk, to the restaurant, bar, and room service were exceptional

could be softer bar should stay open later for hotel residents and room service should be available until

great gym and spa facilities and fantastic breakfast

the spa was a a nice addition especially on a colder evening to come back to

the food was super and the spa was great to start the day before breakfast

the gym, the entrance, the spa

the hotel is fabulous which includes a lovely outdoor swimming pool, spa facilities and fitness center

spa did not open early.

this time we used the spa (petite and perfect) and ate at olio, the restaurant

loved the spa like bathroom and shower with glass view to room and window

spa was not easy to reach, warm red wine at the bar

is superb -the room is superb -the breakfast is superb -the staff is superb -the spa is

even a small spa or spa facilities would be a great addition.

disappointed gym / spa facilities not open but understandable in covid times.

really good gym, considering it is a hotel gym

partner hoped there would be a swimming pool

expensive extra like laundry and parking

cute spa set up and good looking gym even though i didn't use it

spa was ok but the hammam not hot enough

fantastic location and views friendly staff beautiful room and the spa was great

could not use the sauna without payment for spa treatment

spa is extra charge and rather expensive. fitness room tiny.

the wifi signal was good (one have to sign in to get the access though)

very friendly helpful staff. we had a great stay and a fantastic breakfast.

the breakfast and lounge area were beautiful and it even had a very well equipped gym

cocktails in the bar were reasonably priced, room had everything we needed

good wifi, clean, comfortable, quiet

the rooms are very luxurious and clean, the golf course is fantastic and the spa are is a dream

i drive an ev and the hotel has two ev chargers in the car park that we were able to access (for no cost) so

superb facilities - gym, dining room and bar area

the kids said the staff were really friendly to them, there were free soft drinks available in the

perfect amenities, clean room,and delicious breakfast!

room quiet and beds comfortable. spa and pool good. breakfast excellent

rooftop pool paired with the spa facilities were great

spa and gym area great - beautiful lobby - availability of drinking water and snacks - amenities in

spacious bathroom

love this hotel, its swimming pool is amazing and the kids love the lifts top tip , the parking at the hotel is

shower in the spa after the sauna/hammam

spa and kindness of staff

the spa and massage treatments were excellent and the welcome drink was a nice touch

the spa was wonderful the guys there helped as to relax and to feel special

i did ask but the housemaids were a bit reticent to give them, even after leaving a note in spanish - very,

wanted to get a spa treatment in the evening at 8 p

the spa and gym facilities were also very

dog friendly, and with ev charging in the garage.

irport shuttle), comfortable bed, nice pillows, big room, kettle and coffee machine, good wifi

excellent cocktail bar with super sized g&t s just around the corner